The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Hello, I am already a customer, I bought a trampoline, start'up 250, delighted with the product and recently a 15m Ninja course and slackline, quality product, course widely validated by my 3 grandchildren, I recommend your brand, and thank you. Best regards, Mrs. Faivre Françoise
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Markus F.
Rating: 5 out of 5
following a purchase from 08/07/2024
very good quality... had previously ordered from Amazon and had to return it because the jumping mat had no bounce. The jumping mat from Trampolintechnik is really top and the kids are having fun again!
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Alexia K.
Rating: 5 out of 5
following a purchase from 29/07/2024
Super fast delivery top transaction
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Helene C.
Rating: 5 out of 5
following a purchase from 26/07/2024
Perfect 👌 following our phone conversation the measurements are perfect. Very professional. Thank you.
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Camping Les Ajoncs A.
Rating: 5 out of 5
following a purchase from 27/07/2024
Fast shipping
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Jean-yves L.
Rating: 5 out of 5
following a purchase from 28/07/2024
Very good service.
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Samuel T.
Rating: 5 out of 5
following a purchase from 23/07/2024
As every time, very good value for money, quick and compliant reception. Thanks to the advisor on the phone who gave me good advice.
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Fréderic D.
Rating: 5 out of 5
following a purchase from 28/07/2024
Package ordered on a Sunday in the middle of summer and received on Wednesday.... In good condition and complete.. What more could you ask for?
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Julien D.
Rating: 5 out of 5
following a purchase from 27/07/2024
Perfect
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Jean Paul P.
Rating: 5 out of 5
following a purchase from 25/07/2024
-
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Johann P.
Rating: 5 out of 5
following a purchase from 24/07/2024
Friendly delivery driver but the instruction to call 15 minutes before delivery was not communicated...
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Jean-claude D.
Rating: 4 out of 5
following a purchase from 22/06/2024
Replacement identical to my trampoline mat with 120 springs dating back 15 years. Impeccable, plus there is a delivery tracking to ensure everything is okay.
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Cécile S.
Rating: 5 out of 5
following a purchase from 24/07/2024
Very good, except difficulty in following the reason. I prefer relay pickups.
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Bard N.
Rating: 5 out of 5
following a purchase from 25/07/2024
Perfect
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Maud C.
Rating: 5 out of 5
following a purchase from 23/07/2024
Delighted with our purchase of the jump up 350 trampoline and especially with the customer service, which quickly replaced the obsolete parts after request.
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Brigitte C.
Rating: 5 out of 5
following a purchase from 26/07/2024
Very good, fast delivery
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Alexis J.
Rating: 5 out of 5
following a purchase from 24/07/2024
Good
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Stéphane B.
Rating: 5 out of 5
following a purchase from 24/07/2024
Excellent
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Trauchessec G.
Rating: 4 out of 5
following a purchase from 08/06/2024
Good product. Everything is provided but not the tree protection.
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Günther B.
Rating: 5 out of 5
following a purchase from 01/07/2024
Very reliable timely delivery Super
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Lionel T.
Rating: 5 out of 5
following a purchase from 19/07/2024
Perfect delivery and products in excellent condition
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Pascal G.
Rating: 3 out of 5
following a purchase from 16/07/2024
We ordered 3 items, trampoline mat, surround and springs. The springs were missing upon delivery
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Response from France Trampoline
Hello Sir, Thank you for your message. We apologize for the inconveniences you encountered during delivery. As soon as you reported the problem to us, we immediately sent a new batch of springs, acting as quickly as possible. We sincerely hope that, despite this situation, the ordered spare parts meet your expectations. Please do not hesitate to contact us if you need further assistance. Once again, we apologize for this incident. We remain at your disposal for any further information, Best regards, The France Trampoline team.
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Arnaud R.
Rating: 5 out of 5
following a purchase from 20/07/2024
Very good experience. Easy order to make and delivered quickly.
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Jean-pierre C.
Rating: 5 out of 5
following a purchase from 09/07/2024
Nothing to say about the product itself, however in my case the packaging was not quite suitable: pallet too small, some boxes were open, fortunately no damage to the product.
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Nathalie L.
Rating: 5 out of 5
following a purchase from 22/07/2024
Responsive and professional after-sales service. Thank you.
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Aurélie D.
Rating: 5 out of 5
following a purchase from 24/07/2024
Product received as described. Good quality. First trial of the slackline successful. Very fast shipping.
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Martine P.
Rating: 5 out of 5
following a purchase from 22/07/2024
Delivery 48 H. Thank you to the whole team
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Philippe L.
Rating: 5 out of 5
following a purchase from 24/07/2024
Perfect
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Pieter S.
Rating: 5 out of 5
following a purchase from 22/07/2024
No complaints, speedy and correct delivery. Product 100% ok.
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Xavier D.
Rating: 5 out of 5
following a purchase from 23/07/2024
Very good
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Vanessa B.
Rating: 5 out of 5
following a purchase from 22/07/2024
Fast and compliant delivery
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Bruno L.
Rating: 5 out of 5
following a purchase from 22/07/2024
Net received very quickly and corresponding to my order. Only concern: the fiberglass bar which is really not practical and remains fragile.
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Maik G.
Rating: 1 out of 5
following a purchase from 27/06/2024
I complained about the catch net due to defective teeth on the zipper. It was not accepted. The child fell out of the net and was severely injured. Only then did a new net arrive. Unfortunately, there was only a written apology, but no further response to my email. Compensation for the child would have been more appropriate. Unfortunately, I never heard anything more about it. Service not very good!!!!!
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Response from France Trampoline
Good day Sir, thank you very much for your message. First of all, we would like to apologize once again for the situation that arose. When you contacted us in April of this year, we informed you that the break of your zipper was not a manufacturing defect and therefore could not be covered by the warranty. Furthermore, the warranty for your net had expired. As we have explained in previous conversations, the lifespan of a textile net can vary due to numerous external factors such as sunlight, usage intensity, and weather conditions. These factors can make the net brittle and impair its durability. The warranty only covers manufacturing defects. In a textile net, a manufacturing defect would typically manifest as a tear along a seam, and these defects would be visible to the naked eye. For this reason, we recommend, as described in the installation instructions and our care instructions on our website, to regularly check the condition of the material to ensure optimal use and extend the lifespan of the material. When you contacted us to inform us about the accident, we did everything we could to rectify the situation. Regarding your last email, unfortunately, we have not received anything. We sent you an email so that we could discuss the matter. We sincerely apologize for the inconvenience and are happy to provide you with further information or additional support. Best regards, The France Trampoline Team
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Nathalie R.
Rating: 5 out of 5
following a purchase from 20/07/2024
Order delivered within the expected time. Super quality trampoline. With the Apollo sport, you can really jump high, unlike some trampolines where the mat is too soft to have rebound. The rectangular shape is also perfect for a former gymnast who does not want to lose her ability to visualize herself in space. Otherwise, I had a small broken part upon delivery and customer service took my request into account quickly.
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Jean Luc F.
Rating: 5 out of 5
following a purchase from 22/07/2024
Very good
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Francoise L.
Rating: 5 out of 5
following a purchase from 22/07/2024
no problem
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Claire D.
Rating: 5 out of 5
following a purchase from 20/07/2024
The item was delivered quickly. Perfect
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Arnaud R.
Rating: 4 out of 5
following a purchase from 18/07/2024
Quality product but quite complex to assemble, the fact that the trampoline is oval and not round increases the complexity: - The assembly of the mat requires precision and strength - The assembly of the peripheral elements is not simple, some plastic bungee/crochet attachments are very tight and break - We could not properly place the last scratched protection which fortunately only has a decorative role
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Isabelle G.
Rating: 5 out of 5
following a purchase from 23/07/2024
Very fast delivery and very good product!
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Remi C.
Rating: 5 out of 5
following a purchase from 20/07/2024
Very good
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