Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 3, 4 and 5 stars

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J
Jacques R.
Rating: 5 out of 5
following a purchase from 12/10/2016
In three words Perfect fast efficient
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Nicolas S.
Rating: 5 out of 5
following a purchase from 30/09/2016
Excellent and very serious company with an efficient and serious customer service. Indeed, the customer service replaced a 4.60m net with a 4.90m one because it was too small for my 4.60m trampoline, and with shipping costs covered. Thank you
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Sophie D.
Rating: 5 out of 5
following a purchase from 04/09/2016
I am very happy with the handling of my order, from the user guide to delivery. Thank you.
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Sylvie Z.
Rating: 5 out of 5
following a purchase from 20/08/2016
Corresponds well to the description, the quality is there. The children are delighted (4 - 5 years old). Delivery and customer service very satisfactory. I recommend this product.
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Jean Pierre S.
Rating: 5 out of 5
following a purchase from 10/10/2016
Everything perfect! Thank you
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Gwenole H.
Rating: 4 out of 5
following a purchase from 19/08/2016
+1 customer service (responsive to questions asked, product being restocked)
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Vincent B.
Rating: 4 out of 5
following a purchase from 13/10/2016
Good product that meets my expectations, delivered on time and well packaged.
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Gerard M.
Rating: 5 out of 5
following a purchase from 03/09/2016
Good product but received a bit late
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Christophe D.
Rating: 5 out of 5
following a purchase from 22/08/2016
very good
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Laura L.
Rating: 4 out of 5
following a purchase from 16/08/2016
Good service! We were delivered a larger trampoline at the same price because the delivery could not be made for a long time. We were then asked if we preferred to wait or have another one right away. I found that very professional. However, the delivery person was mediocre. He left us to take everything out of the truck without any help from him. It's the first time I've seen that as we have already had several things delivered.
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Xavier P.
Rating: 5 out of 5
following a purchase from 02/09/2016
very good quality material and very well packaged for perfect transport
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Marie B.
Rating: 5 out of 5
following a purchase from 14/10/2016
Very good. Serious. Quality material
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Catherine D.
Rating: 5 out of 5
following a purchase from 16/08/2016
Very good. Delivery at the scheduled time without delay.
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Stéphanie C.
Rating: 3 out of 5
following a purchase from 13/10/2016
The packaging is really basic and slightly damaged.
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Response from France Trampoline
Hello Madam, we thank you for your feedback. At the time of delivery, if you find that the parts of the package are damaged, you have the right to refuse the package. The carrier will return it to us and we will quickly send another order. However, if you accepted it without reporting any reservations, the package arrived in good condition and no complaint is possible with the carrier. France Trampoline remains available if needed but it is necessary, as with any order, to check the condition of the package before receiving it, even if the delivery person is in a hurry. We remain at your disposal. The France Trampoline team.
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Nicolas L.
Rating: 5 out of 5
following a purchase from 03/09/2016
Very easy to reach by phone and it's nice
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Gilles P.
Rating: 4 out of 5
following a purchase from 30/08/2016
Very good.
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Aurelie D.
Rating: 5 out of 5
following a purchase from 13/10/2016
Good service, package well packaged and therefore well protected. It seems to be of good quality so we are satisfied for the moment
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Virginie L.
Rating: 5 out of 5
following a purchase from 20/08/2016
Purchase made in August 2016 of the very large rectangular trampoline. No regrets. Very good product. Our 3 children: 5, 10, 15 years old are on it as soon as they can. A lot of success with friends and cousins as well.
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Mathieu B.
Rating: 5 out of 5
following a purchase from 21/08/2016
Very good purchase I recommend!!
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Jean Marie B.
Rating: 4 out of 5
following a purchase from 11/10/2016
the delivery is perfect: sms info super! done within the announced hour, package in perfect condition delivered in the yard! Assembly not obvious... in fact, you need to take the time to read the entire brochure to avoid having to disassemble... after reading instructions at the end of explanations... Out of 48 springs, 47 ok ... but the 48th was from another series!!! Delivery of the 48th spring 3 days later by post!
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Carles P.
Rating: 5 out of 5
following a purchase from 03/10/2016
Very good
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Antony T.
Rating: 4 out of 5
following a purchase from 08/10/2016
good product
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Monique W.
Rating: 5 out of 5
following a purchase from 07/09/2016
We are very happy with the trampoline and the service!
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Felice C.
Rating: 5 out of 5
following a purchase from 07/10/2016
I had a good experience both with the purchase and with customer assistance for placing the order.
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Caroline D.
Rating: 3 out of 5
following a purchase from 11/10/2016
No problems with the order, good order tracking, super trampoline. But tedious delivery! How can a company still ask you to be present from 9 am to 5 pm! To arrive with a supposedly too big truck and have to come with my own vehicle to load and pick up my trampoline at the street entrance, with my 14-month-old son. I accepted for fear of being charged for a redelivery.
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Response from France Trampoline
Hello Madam, We thank you for your feedback and we are pleased to see that the Ovalie 490 trampoline fully satisfies you. Regarding the carrier, he must indeed come with a large truck in order to deliver correctly and if the delivery address is not accessible for maneuvering with such a vehicle, he prefers to ask for your help rather than return another day. We are aware that this is not always ideal but it is the best we can do to satisfy your children. We remain at your disposal for any further information. The France Trampoline team.
F
Fabrice P.
Rating: 4 out of 5
following a purchase from 07/10/2016
Good quality trampoline (much better than what you find in some sports stores). Assembly is not too complicated if there are several people. Let's see over time now! I recommend
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Nadine C.
Rating: 5 out of 5
following a purchase from 10/10/2016
Very good, I am very satisfied with the product that lives up to its promises of good quality and durability
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Saturnin M.
Rating: 5 out of 5
following a purchase from 19/04/2016
Satisfactory service in terms of quality, deadlines, and cost.
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Christophe D.
Rating: 4 out of 5
following a purchase from 11/10/2016
Hello, we had already made a previous purchase (family hammock) and this hammock seat gives us complete satisfaction. Very good quality, beautiful finish. The only downside concerns the delivery. Initially planned by carrier (which seemed to justify the transport cost) with appointment scheduling according to the sales site but ultimately delivery by post...
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Gregory D.
Rating: 4 out of 5
following a purchase from 08/10/2016
order conforms to the announcement and delivery within 72 hours.
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David L.
Rating: 4 out of 5
following a purchase from 09/10/2016
5/5 for the trampoline. Trampoline with a very good bounce. Feet' ends that also cushion and therefore very quiet to use. 0/5 for the packaging: however, the packaging really leaves something to be desired... packed in a box too small despite the addition of a protective film, you could see through!
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Francisco L.
Rating: 3 out of 5
following a purchase from 08/10/2016
The material was missing grip rubber for the tube, but everything else was fine.
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Quentin B.
Rating: 5 out of 5
following a purchase from 05/10/2016
good product, easy to assemble, everything for the happiness of young and old, super fast delivery
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Pierre-joel T.
Rating: 5 out of 5
following a purchase from 04/10/2016
VERY GOOD SERVICES AND VERY GOOD PRODUCT
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Claude J.
Rating: 5 out of 5
following a purchase from 05/10/2016
A flawless delivery
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Marie Cecile N.
Rating: 5 out of 5
following a purchase from 04/10/2016
Very good product, big success!!
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Jacques C.
Rating: 4 out of 5
following a purchase from 01/10/2016
a quantity error quickly corrected by an additional shipment. Company still very serious. I recommend
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Bruno L.
Rating: 3 out of 5
following a purchase from 04/08/2016
Absence of nuts in the kit sent (also missing 3 elastic straps for holding the mats, in the process of being resent)
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Eric M.
Rating: 5 out of 5
following a purchase from 29/09/2016
Very serious site, very professional customer service and attentive. Very quick order and impeccable delivery by the courier. Very sturdy trampoline with quality materials that fit perfectly. Perfect for the whole family, including adults!
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Ronan R.
Rating: 5 out of 5
following a purchase from 02/10/2016
Excellent product, clear instructions for assembly and perfectly in line with the description. Fast delivery (in 2 parts).
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