English 
S
Rating: 5 out of 5
Order placed following a phone call to France Trampoline services, friendly phone reception, clear information
Translated reviews
Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
fast delivery, very good quality material Perfect
Translated reviews
C
Rating: 5 out of 5
Order received very quickly with great follow-up
Translated reviews
C
Rating: 5 out of 5
Perfect.
Translated reviews
J
Rating: 4 out of 5
The coordination with the shipping of the goods was a bit exhausting, as there were many emails and it was not quite clear when the product would arrive or the information came too short notice. Otherwise all good.
Translated reviews
T
Rating: 4 out of 5
Good trampoline overall, installation not too hard. Springs and mat could be more efficient for better bounce and take more height for sports use (acrobatics). Legs, chassis seem to be of good quality for intense sports use (to be seen over time).
Translated reviews
G
Rating: 5 out of 5
Everything went well. Even the phone advice was good. Thank you.
Translated reviews
E
Rating: 4 out of 5
Good product, fast delivery and well-prepared package
Translated reviews
O
Rating: 5 out of 5
In line with my expectations. Quality service and material
Translated reviews
U
Rating: 5 out of 5
Fast, reliable, complaint was handled quickly and without problems. Thank you. I would gladly buy from you again if needed. regards ***
Translated reviews
P
Rating: 5 out of 5
you can easily find what you're looking for; delivery times are respected.
Translated reviews
M
Rating: 5 out of 5
fast delivery very well-finished product
Translated reviews
J
Rating: 5 out of 5
N/A
Translated reviews
S
Rating: 5 out of 5
Package delivered quickly. Easy trampoline assembly. Just if there was a marker on the mat at the 4 cardinal points it would have been easier. The kids are delighted
Translated reviews
D
Rating: 5 out of 5
Happy to be able to order spare parts.
Translated reviews
P
Rating: 5 out of 5
Perfect nothing more to say
Translated reviews
J
Rating: 5 out of 5
Nothing to say Easy contact Tracked delivery Quality material I recommend
Translated reviews
F
Rating: 5 out of 5
excellent service and excellent product - Bravo and Thank you
Translated reviews
J
Rating: 5 out of 5
Perfect The France Trampoline team was able to guide me so that the replacement jumping mat was compatible with my trampoline.
Translated reviews
S
Rating: 5 out of 5
I really appreciated the quality of the products I ordered, the speed of processing and shipping of my order, and the seriousness of the customer service. A consultant contacted me to ensure that I had chosen the products suitable for my needs before sending them. I was very favorably impressed. An experience I recommend without reservation.
Translated reviews
B
Rating: 5 out of 5
Fast and available
Translated reviews
J
Rating: 5 out of 5
By phone, the person was very professional and perfectly met my expectations. Thank you
Translated reviews
T
Rating: 4 out of 5
Very good
Translated reviews
T
Rating: 5 out of 5
Pre-information and ordering were quick and uncomplicated. The goods are absolutely fine in terms of price-performance ratio.
Translated reviews
C
Rating: 5 out of 5
1st order. Perfect service, handling and tracking of the order, precise and fast delivery. Nothing to report
Translated reviews
M
Rating: 5 out of 5
Delivery on time. Good quality of the supplied material. A small explanatory notice would have been appreciated.
Translated reviews
R
Rating: 5 out of 5
Trampoline purchased 8 years ago. The net and the padded surround were damaged. I contacted France trampoline by phone and although my trampoline model apparently is no longer manufactured, I was able to find the parts to change without any problem. Thank you France trampoline
Translated reviews
L
Rating: 5 out of 5
Hello, The delivery went well, the assembly was a bit more complex especially on the finishing of the band that is fixed around the trampoline and I noticed a hole in the net. Best regards ***
Translated reviews
H
Rating: 5 out of 5
Fast delivery, well-packaged material, complete and easy-to-understand assembly instructions.
Translated reviews
A
Rating: 5 out of 5
The processing was problem-free.
Translated reviews
M
Rating: 5 out of 5
Everything was perfect
Translated reviews
F
Rating: 5 out of 5
Excellent
Translated reviews
S
Rating: 5 out of 5
everything very good
Translated reviews
P
Rating: 4 out of 5
Nothing to report
Translated reviews
M
Rating: 5 out of 5
Great
Translated reviews
M
Rating: 3 out of 5
The product is very good, the assembly instructions need to be completely revised, the person who wrote it couldn't assemble the trampoline with it!!! And as for the carrier, it was a disaster, he comes to deliver to a private individual with a huge truck and leaves the package by the roadside, a pallet of 350 kgs!!! And on top of that, he is very unpleasant. If I had been informed that I would be delivered by the roadside, I would not have ordered the product. Consequently, I am not satisfied with the delivery.
Translated reviews
Response from France Trampoline
Hello Sir, Thank you for your message. We are sorry that the instructions did not seem clear enough to you. We acknowledge that improvements are necessary in this area, and please know that we are actively working on it. Our team is available from Monday to Friday, from 9 am to 5:30 pm, to answer all your questions and assist you. Regarding the delivery conditions, we are also sorry for the inconveniences encountered. We have sent you an email to obtain more details about the situation. If the agreed delivery address was not accessible by a van-type truck (minimum 30m3), it is possible that you discussed another delivery location with the carrier. We would like to understand what happened in order to find a solution to compensate for the situation encountered. Despite these difficulties, we hope that your trampoline gives you complete satisfaction. Again, our apologies for these inconveniences. Best regards. The France Trampoline team.
L
Rating: 5 out of 5
Changing the protective net of our trampoline. Quality net and changed in a short time as the assembly is easy. Order arrived very quickly. In short, perfect!
Translated reviews
R
Rating: 5 out of 5
Excellent except for the delay.
Translated reviews
A
Rating: 4 out of 5
Product clearly of good quality and a good quality/price ratio but assembly is not simple even if the assembly guide is clear. Plan half a day with 2 (strong ones to stretch the mat ;o)).
Translated reviews
G
Rating: 5 out of 5
Order received as soon as France Trampoline was restocked. Good reception.
Translated reviews