Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 074 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 3, 4 and 5 stars

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Gérard M.
Rating: 5 out of 5
following a purchase from 01/05/2016
Very good.
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Geraldine M.
Rating: 4 out of 5
following a purchase from 29/03/2016
DELAYS A BIT LONG BUT HAD BEEN WARNED SO NOT DISAPPOINTED.
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Olivier T.
Rating: 5 out of 5
following a purchase from 02/04/2016
Perfect service as we would like to see more often. From the order taking on the internet (simple and efficient site) to the fast delivery. Thank you.
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Anthony M.
Rating: 4 out of 5
following a purchase from 20/04/2016
Following a strong gust of wind, I had to change a few upper half-poles of my "jump up 360" trampoline. I received them quite quickly. The only downside is that they are not quite identical to the originals. The new ones are a bit shorter (-7 cm) and there is no longer a locking system between the lower part and the upper part of the pole. Nevertheless, I was still able to install them on my trampoline and they serve their purpose correctly.
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Mathieu R.
Rating: 5 out of 5
following a purchase from 05/05/2016
great seller, great product. Thank you!!
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Fabien D.
Rating: 5 out of 5
following a purchase from 27/04/2016
Top quality.
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Evelyne G.
Rating: 5 out of 5
following a purchase from 05/04/2016
Everything went very well from ordering to delivery. Article of very good quality.
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Antoine D.
Rating: 5 out of 5
following a purchase from 27/04/2016
perfect, nothing to say, perfection is therefore of this world
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Manuela P.
Rating: 5 out of 5
following a purchase from 12/04/2016
nothing to say very good
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Aurélie P.
Rating: 4 out of 5
following a purchase from 25/05/2016
Fast delivery. Good quality material. Too bad there is no advantageous pack including accessories (ladder, protective tarp, stakes).
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Laetitia R.
Rating: 5 out of 5
following a purchase from 25/05/2016
Staff available quickly by phone and gave good advice. This helped me to choose the right trampoline that best suited my needs. Responsive and competent staff: I added an item at the time of order preparation without additional costs. Order delivered extremely quickly.
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Jerome L.
Rating: 5 out of 5
following a purchase from 18/04/2016
the merchandise is worth the selling price. Delivery without issue. site and products to recommend
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Anne B.
Rating: 5 out of 5
following a purchase from 09/04/2016
quick reception, quality as expected.
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Philippe L.
Rating: 5 out of 5
following a purchase from 25/04/2016
nothing to say.
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Stephanie C.
Rating: 5 out of 5
following a purchase from 13/03/2016
I am very happy with the product for now. I was very well guided for the assembly by a person on the phone to whom I sent photos of my trampoline and who advised me very well because I couldn't manage to put the safety net on and I didn't dare to pull on it to put it in place. Thank you! :)
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Sylvie B.
Rating: 3 out of 5
following a purchase from 03/05/2016
The service guided me well in my steps to order the said item but I am very surprised that the quality of the item in question is so mediocre as it tore as if it had received a cutter blow, while I did not need to use this tool to unpack it and when I installed it, there was nothing.
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Response from France Trampoline
Hello Sir, we have taken your request regarding your received protection cushion into account. We apologize for the issue present on it. We only ship completely new and undamaged cushions. An issue must have occurred during delivery or at the opening of the package. Did you make any reservations on the delivery note, please? Otherwise, could you send us photos of the issue encountered? We will be able to study your request as quickly as possible. The France Trampoline team.
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Jacques L.
Rating: 5 out of 5
following a purchase from 14/03/2016
Perfect
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Zitouni A.
Rating: 1 out of 5
following a purchase from 24/04/2016
59.90 for shoddy work is really too expensive for what it is
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Response from France Trampoline
Hello Sir, we apologize for the problem encountered with a sports accessory. After checking our emails, we have not received any return request for the product or an email informing us of any problem from you, to be honest. Would it be possible for you to share your feedback with us by email with a photo please? We remain at your disposal for any questions. The France Trampoline team.
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Muriel M.
Rating: 5 out of 5
following a purchase from 17/03/2016
Nothing to say, perfect service
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Carlos V.
Rating: 5 out of 5
following a purchase from 29/03/2016
Fast and very good attention
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Edwige D.
Rating: 5 out of 5
following a purchase from 15/04/2016
Excellent quality product, efficient customer service, in short, fully satisfied with my order!
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José S.
Rating: 4 out of 5
following a purchase from 19/03/2016
There were no disappointments
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Jean Michel F.
Rating: 3 out of 5
following a purchase from 04/04/2016
Two pole sleeves were missing from the delivery, after two complaints we received two sleeves, one of which was too long by 15 cm.
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Response from France Trampoline
Hello Madam, We sincerely apologize for this preparation error regarding your pole protection sleeves. Please know that we have reported this information to our preparation service so that it does not happen again. It would have been really annoying if the received sleeve was too short. We remain at your disposal at 05 56 36 04 62 from Monday to Friday if you need information. The France Trampoline team.
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Franc R.
Rating: 5 out of 5
following a purchase from 19/05/2016
Quick phone information, easy order and reception within 3 days. Product conforms to the description. Perfect!
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Julien L.
Rating: 4 out of 5
following a purchase from 01/05/2016
Good responsiveness and good follow-up following my request for a fast delivery. Tape on the package placed on the edge of the ordered trampoline: removing the tape leaves marks on the edge of the trampoline.
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Alain B.
Rating: 5 out of 5
following a purchase from 26/05/2016
Everything was perfect. Thank you very much. Sincere regards.
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Emmanuelle F.
Rating: 4 out of 5
following a purchase from 07/04/2016
Perfect delivery and product. A small downside: the assembly. No assembly booklet.
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Malorie S.
Rating: 4 out of 5
following a purchase from 30/03/2016
the trampoline is of excellent quality, the children are delighted. However, the foot attachments broke after a week. I do not recommend this product!
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Jean Michel L.
Rating: 5 out of 5
following a purchase from 30/03/2016
perfect
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Benoit L.
Rating: 4 out of 5
following a purchase from 26/04/2016
Very good materials, super trampoline. The delivery was done without any problems. The only downside, and not the least, is the quality of the assembly instructions. They are unclear and not very detailed. Nevertheless, our 4.6 m diameter trampoline is indeed in our garden for everyone's enjoyment.
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Emilie L.
Rating: 5 out of 5
following a purchase from 19/04/2016
High quality products and nice and original accessories for trampolines. The delivery by carrier is great
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Henri P.
Rating: 5 out of 5
following a purchase from 07/03/2016
good responsiveness and availability
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Virginie H.
Rating: 5 out of 5
following a purchase from 04/04/2016
very good delivery
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Denis D.
Rating: 5 out of 5
following a purchase from 11/04/2016
Delivery on the scheduled day. Correct packaging and well-protected product. Product meets requirements
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Katy V.
Rating: 5 out of 5
following a purchase from 16/04/2016
Impeccable.
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Sophie D.
Rating: 5 out of 5
following a purchase from 02/05/2016
Missing package at delivery, delivered in 24 hours following my call. Very good telephone reception
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Stephane M.
Rating: 4 out of 5
following a purchase from 03/05/2016
a bit long delay
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Céline L.
Rating: 5 out of 5
following a purchase from 28/04/2016
Perfect service: call to choose the delivery time, the delivery person even agreed to call me a few minutes from my home, he stored the box where I asked him to... And trampoline that makes my children happy...
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Jicky D.
Rating: 4 out of 5
following a purchase from 04/05/2016
Good product, springs a bit noisy: they squeak! Easy assembly and serious manufacturing. Delivery without issues and within the indicated times.
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Christian P.
Rating: 5 out of 5
following a purchase from 05/04/2016
everything is OK
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