English 
E
Rating: 5 out of 5
original and sturdy products
Translated reviews
Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Very quick order of fiberglass bows to replace the rusted welded bows and finish assembling the new net
Translated reviews
D
Rating: 1 out of 5
Order and payment on 29/06. It is now 22/07 and we still haven't received anything and on top of that, they hang up on us when we dare to say that this is not normal and that we are being treated like fools! The only thing they offer us is to cancel the order and order elsewhere!!! Nice commercial service!
Translated reviews
Response from France Trampoline
Hello, We are sincerely sorry for the situation you describe. Your initial order was lost by the carrier, so we proceeded with a second shipment. According to the notes in your file, during your phone conversation with our customer service, you mentioned going on vacation and not returning until 22/07, which is why the order was prepared today. It is true that we could have anticipated by preparing your order as early as Friday, and we acknowledge this mistake on our part. However, we want to reassure you that we did not hang up on you. The call was interrupted on your side, probably due to a network issue. Best regards, The France Trampoline team
M
Rating: 1 out of 5
Stayed the whole day for the delivery and it came 2 days after! Also required some sort of compensation for it and got no response.
Response from France Trampoline
Hello, Thank you for your feedback. We are very sorry about the problem with the delivery. As soon as you informed us, we immediately contacted the carrier and the delivery was made the next day. Regarding your request for compensation, we had already offered postage for your delivery and unfortunately cannot offer more. We hope that the trampoline meets your expectations. We remain at your disposal for any further information. Best regards, The France Trampoline team
C
Rating: 5 out of 5
From the simple ordering to delivery, everything was perfect.
Translated reviews
M
Rating: 5 out of 5
Everything great
Translated reviews
G
Rating: 5 out of 5
for the replacement of the protective net. The file was found immediately and the renewal within 3 days following the order.
Translated reviews
Y
Rating: 5 out of 5
Very good product
Translated reviews
M
Rating: 5 out of 5
Top order! The Conso service even sends an email to ensure the exact dimensions of the ordered products... I recommend ++++.
Translated reviews
P
Rating: 5 out of 5
EVERYTHING IS PERFECT NO. THE KIT? THE PRODUCTS THE INSTRUCTIONS I
Translated reviews
C
Rating: 5 out of 5
I find it unfortunate that the hooks are not directly attached to the net like the old net.
Translated reviews
M
Rating: 5 out of 5
Responsive and attentive phone advice. Happy to have a local (French) provider. My contact also helped me with the delivery progress as I was in a hurry.
Translated reviews
V
Rating: 5 out of 5
Very good service on your part, too bad the delivery service was not up to par! Package received 8 days after shipping!
Translated reviews
G
Rating: 5 out of 5
Quickly done, well done and efficient
Translated reviews
F
Rating: 5 out of 5
Quick responses to my questions and proposed solutions were fast and appropriate.
Translated reviews
P
Rating: 5 out of 5
Very satisfied
Translated reviews
W
Rating: 5 out of 5
After contacting customer service on WhatsApp, the advisor responded perfectly and even sent me a link to the article I needed. Great customer service experience.
Translated reviews
A
Rating: 5 out of 5
Very good quality, spare parts available, efficient
Translated reviews
A
Rating: 5 out of 5
Very good, super product, my children are delighted!
Translated reviews
J
Rating: 5 out of 5
Shipping deadline respected
Translated reviews
A
Rating: 5 out of 5
As in previous times, we were really well supported, the cost is easy and the advice given is clear. We are delighted. Thank you very much!
Translated reviews
B
Rating: 5 out of 5
Perfect, fast and very simple
Translated reviews
E
Rating: 5 out of 5
Very good
Translated reviews
C
Rating: 4 out of 5
Product delivered quickly, easy assembly, but the tension of the cable (if you want a correct tension) is difficult without the appropriate accessory. Otherwise, good product to see over time.
Translated reviews
K
Rating: 5 out of 5
The round roller for the Snacline fully meets expectations. Very well received by the grandchildren.
Translated reviews
A
Rating: 5 out of 5
Quality material, perfect delivery times. Well done, I wouldn't know who else to turn to for this service.
Translated reviews
J
Rating: 4 out of 5
Responsive, perfect
Translated reviews
A
Rating: 5 out of 5
Top-notch customer service, responsive and helpful
Translated reviews
A
Rating: 5 out of 5
Fast shipping and good quality material!
Translated reviews
F
Rating: 4 out of 5
The item meets my expectations. For the delivery, everything did not go well. Bad rating for delivery
Translated reviews
T
Rating: 4 out of 5
Fast shipping and in accordance with the order. A little more care in the packaging of the different parcels would have been appreciated.
Translated reviews
N
Rating: 1 out of 5
My order went very badly as I ordered a complete pack with a Trigloo tent for early 2024, and it never arrived.
Translated reviews
Response from France Trampoline
Hello Sir, We are sorry to hear that you encountered difficulties. However, we do not sell this accessory for recreational trampolines. It seems that your comment was left by mistake on our site. After checking together, you did receive the entirety of your order containing a climbing dome and its accessories. We hope your issue will be resolved by the customer service of the company from which you made your purchase. We remain at your disposal for any further information. Best regards, The France Trampoline team
A
Rating: 5 out of 5
Everything correct. The after-sales service is very good.
Translated reviews
J
Rating: 5 out of 5
Very good customer service
Translated reviews
T
Rating: 5 out of 5
We ordered a jumping mat. Before the delivery took place, we received an email asking us to double-check the details and measurements, as if the jumping mat did not fit, it would have to be returned at our own expense. We found this to be good service and great transparency. We confirmed everything and the mat arrived. The assembly was not quite easy (a more detailed assembly instruction would be helpful). However, after assembly, everything was perfect and the children had a lot of fun. The quality is very good. Anytime again.
Translated reviews
O
Rating: 5 out of 5
Seriousness and professionalism! Careful follow-up and information gathering to ensure the accuracy of the order. Perfect!
Translated reviews
L
Rating: 4 out of 5
Very serious site and timely delivery. The products are of quality.
Translated reviews
M
Rating: 5 out of 5
Perfect. Fast and of quality.
Translated reviews
B
Rating: 5 out of 5
Good service and quality products
Translated reviews
B
Rating: 5 out of 5
Excellent, delivery time advanced by several weeks. Shipping and tracking information PERFECT. Thank you France Trampoline
Translated reviews