Customer reviews of France Trampoline

Very fast shipping but transport time too long (6 days).

Order placed on Monday; received the following Wednesday at noon. The mini-trampoline has been completely satisfactory since then. Excellent value for money.

No issues. Quick reception after purchase. Everything went well

very good communication: I had made a mistake in my order, I was contacted by phone for confirmation before sending

Good and quality product. One problem with the delivery time (8 days) and not the 72 hours announced. But we were correctly informed by the logistics company.

Correct without any problems..

Perfect experience, both in terms of commercial contact, logistics, and product quality

very good

Fast and efficient service

very fast and very well advised by the sales service thank you.

very good reception on the phone, easy website, fast delivery and impeccable products.

Everything is great! It arrived in three days and all the kids in the village have been enjoying it since day one. I would like to know if there is a cover to protect it from the harsh winter frosts.

The processing is quick but the packaging is basic and not very suitable.

Hello, I just saw now that my review had been "posted" and read the response from France Trampoline. Very pleasantly surprised to have received replacement hooks by mail (which I had mentioned in my initial review), I am tempted to give one more star because really everything has been perfect so far. As a regular online buyer, I have never seen such responsiveness and professionalism... Bravo to everyone. PS: Having limited access to the trampoline to three, my 11 grandchildren are queuing for their turn!!! You should offer an entry counter as an option, with a green light or red light for large families... Best regards, A happy and delighted buyer

Very good product, very easy to assemble. Very secure (safety net, double door to access the trampoline). The logo in the center of the mat is very important as a reference for jumps, however its printing does not last over time, which is a shame. The protective cover is very useful, especially with the small windows to let water through in case of rain, it would have been relevant to place some on the corners because the ground where the trampoline is positioned is not always horizontal, which causes water to accumulate on one side. Good packaging despite the fact that the ends holding the safety net cable were broken and this despite a box without damage, a very disappointing point. Despite these few remarks, the product remains of excellent quality.

ultra fast delivery, very good quality products

The instructions are not very precise

Very functional site. Many accessories to restore your trampoline. Very fast delivery.

The telephone attention from the girl who assisted me was unbeatable. The purchase made online was a complete disaster, as it went out without shipping costs and they had to call me to inform me of the incident, which resulted in an additional cost, which if I had known from the beginning I might not have made the purchase, for this matter, I feel deceived.

I am very happy with this trampoline but two days after receiving it, the plastic attachments to close the trampoline all broke!! I informed France trampoline who immediately sent me new attachments and even a bit more, I find this very professional and very pleasant to have responsive and serious people, that is why I highly recommend them.

Shipping costs very expensive and delivery a bit long for a bag of hooks that are far too fragile! Too bad because the trampoline is of good quality....

Very good quality material delivered quickly.

Very good fast!

Great! The whole family uses it daily for leisure or cardio exercise. Quality of the trampoline nothing to complain about ⭐⭐⭐⭐⭐ Assembly in 4 hours (be sure to follow the instructions) Only downside the anchoring kit with straps that are too short Communication and after-sales service ⭐⭐⭐⭐⭐ also Delivery respected the deadlines I recommend this site

very fast delivery after ordering, quality trampoline

GOOD AND FAST

The trampoline is a very good product and we are very satisfied. However, after discussing with several friends, we are surprised not to have benefited from a special offer such as the free protective cover that our friends were able to receive. A small remark also on the hooks holding the protective net: these plastic hooks are subjected to too much force and open very easily until they escape and release the net. They need to be put back in place very often. Our daughter is the only one using the trampoline and she only weighs 44 kg at 15 years old.

very good

Good quality material, happy with our purchase.

very good. easy website, product delivered on time and easy to assemble. good product - the only small flaw is the hooks of the net which are not strong enough (they open under pressure). ***

I was able to set up the trampoline yesterday after a few hours of concentration... rewarded with some really great moments afterwards with my children. Very good and beautiful material. However, I have a (new) complaint to pass on to you: it concerns the anchoring kit that was delivered with the trampoline. It was a kit offered with a promo code supposedly compatible with the oval 490 that I purchased. After installation, it seems that it is not. The straps are far too short to connect the anchor and the structure of the trampoline (the steel tube where the springs are attached) as presented in the diagram of the manual. Would the kit provided correspond to a shorter model?

Very good service. I recommend France Trampoline !!!!

very responsive and serious store, quickly addressed a packaging issue with damaged material

Speed of services.

Personalized follow-up by phone regarding the request, including technical aspects; responsiveness, quality. I am really very satisfied.

Very satisfied

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I called to get some additional information. I placed my order by phone and my trampoline was delivered the next day, Bravo!

Deadline and responsiveness very satisfactory.

Really an excellent trampoline, very easy to assemble! But we regret not having bought the ladder that goes with it!