France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Delivery time much longer than announced on the site. Delivery of a torn box. Missing parts upon delivery (springs) and broken net hooks. Very efficient customer service, well done.
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Jean-michel D.
Rating: 5 out of 5
following a purchase from 11/04/2015
Very good product delivered in a very good time
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Patricia D.
Rating: 5 out of 5
following a purchase from 25/04/2015
In no aspect. What caught my attention the most was that they called me to confirm the measurements of the order and then to confirm that it arrived well and if I had any problems. Excellent treatment, attention, and concern.
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Christine G.
Rating: 5 out of 5
following a purchase from 02/05/2015
I am very satisfied with the quality of the trampoline, it is very safe for children. Moreover, it is pretty. An adult can also use it. It is easy to assemble because the instructions are clear and detailed. All parts are of good quality, I recommend this purchase to anyone looking to acquire an item like this.
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Jean-noel A.
Rating: 4 out of 5
following a purchase from 17/04/2015
no problem, the trampoline mat has been installed, we do not have enough hindsight to testify to the long-term quality
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Herve G.
Rating: 4 out of 5
following a purchase from 08/05/2015
Fast and correct
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Jean H.
Rating: 5 out of 5
following a purchase from 24/04/2015
everything went very well
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Beatrice M.
Rating: 5 out of 5
following a purchase from 01/05/2015
I placed my order early one morning, and I was delivered the next day, it was perfect.
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Joel L.
Rating: 5 out of 5
following a purchase from 08/05/2015
An express delivery in less than 48 hours. A stable and quality trampoline that brings joy to the whole family.
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Carole B.
Rating: 5 out of 5
following a purchase from 10/04/2015
Delivery corresponding to the date and time slot indicated by phone. Assembly of the product simple and clearly explained in the instructions. The product seems to be of good quality, remains to be verified over time.
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Alain T.
Rating: 4 out of 5
following a purchase from 24/04/2015
positive review
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Eric D.
Rating: 5 out of 5
following a purchase from 05/06/2015
*****
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Jean-claude G.
Rating: 5 out of 5
following a purchase from 29/05/2015
The assembly, a bit long, was explicit. We were looking for good quality, which seems to be the case. It brings joy to my grandchildren.
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Aurélie C.
Rating: 5 out of 5
following a purchase from 22/05/2015
Fast delivery. The assembly instructions are not very clear.
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Guillaume G.
Rating: 5 out of 5
following a purchase from 21/05/2015
Very pleasant, clear, simple, and very accessible phone reception.
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Christelle M.
Rating: 5 out of 5
following a purchase from 18/06/2015
I am very happy with my purchase.
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Hugues C.
Rating: 5 out of 5
following a purchase from 18/06/2015
Order of an Apolo 400, product of very good quality, different from what is usually found in large sports stores (first purchase). With three children who perform unpronounceable tricks for me (kork, back, front, etc.), it was time to move to a larger and more efficient model. Why: numerous springs that soften the bounce, so little or no lumbar discomfort, and a greater bounce. Quality of the mat, thickness of the tubes, robust design of the frame (doubled on the sides for added rigidity), very professional and friendly customer service. Only downside: assembly instructions not very clear, a call to the parent company to clarify a bit. Purchase to recommend for teenagers who are not afraid of heights.
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Christine P.
Rating: 5 out of 5
following a purchase from 09/04/2015
very happy, good quality-price ratio and fast delivery.
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Jerome F.
Rating: 5 out of 5
following a purchase from 18/06/2015
the trampoline is very good, very secure and especially very solid! Given the size, the 'anchoring' kit is necessary
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Sandrine V.
Rating: 5 out of 5
following a purchase from 14/05/2015
Excellent delivery time, good quality of the ordered product
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Laurent R.
Rating: 3 out of 5
following a purchase from 07/05/2015
I forgot to notify a promo code that would have allowed my children to get a football accessory when validating my order. I asked for a gesture to send it to me later and was refused. So very disappointed with the commercial aspect and not the trampoline despite broken plastic hooks during the first jumps.
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Response from France Trampoline
Hello Mrs. M, we have understood your comment and your disappointment. However, applying a discount code allows our preparation to prepare your order with the gift automatically included. If you did not mention it, we had to offer to send it to you for 12 € including tax only, or to cover only the shipping costs and not the item at 45 € and the 12 € for shipping. In this offer, we always offer you the item but the delivery remains at your expense as you did not apply the promotional code. Commercially, we cannot do more knowing that we mention on our site and several times how our promotions work. We remain at your disposal for any questions. The France Trampoline team.
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Nathalie G.
Rating: 5 out of 5
following a purchase from 09/04/2015
Excellent. Order by phone was perfect. Delivery by carrier was perfect. Material in perfect condition. In short, everything was very good.
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Allan C.
Rating: 5 out of 5
following a purchase from 21/05/2015
Well.
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Sébastien L.
Rating: 5 out of 5
following a purchase from 28/05/2015
Everything is perfect, thank you
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Jacques M.
Rating: 4 out of 5
following a purchase from 11/06/2015
Very fun but watch the children they can fall badly and get hurt badly.
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Sébastien L.
Rating: 5 out of 5
following a purchase from 28/05/2015
very good products quality is there delivery on time keep it up
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Alexandra E.
Rating: 3 out of 5
following a purchase from 14/05/2015
good quality just disappointed because I thought I would jump higher given the model I chose, considering the price.....
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Response from France Trampoline
Hello Sir, We have taken your request into account. We ask you to first send us photos of your installation (either by email to [email protected] or via a downloadable link wetransfer) so that we can see if it is properly installed. Sometimes, the T-junctions are poorly installed by people, or the springs are not fully pushed in which does not allow you to fully enjoy your trampoline. We are waiting for your photos in order to study your request. The France Trampoline team.
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Anne T.
Rating: 4 out of 5
following a purchase from 21/05/2015
very satisfied with the product and delivery conditions
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Cyril R.
Rating: 5 out of 5
following a purchase from 16/04/2015
very fast and careful shipping!!
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Jacques C.
Rating: 4 out of 5
following a purchase from 11/06/2015
An error in the manual, quickly fixed by sending the correct manual by email within the day. Quality material and looks sturdy. To be seen over time. Superb trampoline and very appreciated by both children and adults.
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Sandra M.
Rating: 4 out of 5
following a purchase from 30/04/2015
Very good product.
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Delphine T.
Rating: 5 out of 5
following a purchase from 07/05/2015
Very good product easy to assemble ok delivery issues. Too bad the winter cover is an extra.
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F D.
Rating: 5 out of 5
following a purchase from 04/06/2015
No issues Ultra fast delivery
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François A.
Rating: 5 out of 5
following a purchase from 08/04/2015
Excellent service. Advice, precision, respect for commitments. In short, perfect!
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Landry R.
Rating: 4 out of 5
following a purchase from 22/04/2015
Good quality product. Free delivery without major issues. Assembly instructions not very explanatory, fortunately there are tutorials on the net.
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Francois P.
Rating: 5 out of 5
following a purchase from 13/05/2015
good telephone service after order to alert on choices
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Eric D.
Rating: 5 out of 5
following a purchase from 08/04/2015
Very happy to find spare parts for a trampoline purchased from France Trampoline many years ago. It is ready for another 10 years ;o)
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Rachel B.
Rating: 5 out of 5
following a purchase from 03/06/2015
Perfect, very good service
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Sylvain B.
Rating: 5 out of 5
following a purchase from 29/04/2015
Fast delivery, quality material as expected, very satisfied with our purchase.
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Gilles C.
Rating: 4 out of 5
following a purchase from 10/06/2015
Very serious company and product that meets my expectations. A product that should bring joy to children for a long time.
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