Customer reviews of France Trampoline

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Laurent D.

Rating: 5 out of 5

Published on 27/05/2014 à 16h23 following a purchase from 01/04/2014

Very available. Good advice.

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Gilles S.

Rating: 4 out of 5

Published on 27/05/2014 à 15h21 following a purchase from 25/02/2014

good

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Nathalie P.

Rating: 5 out of 5

Published on 27/05/2014 à 14h39 following a purchase from 04/03/2014

Very good product whose price is fully justified. After seeing trampolines sold in well-known stores, the additional investment does not seem disproportionate given the quality of the materials used and the final result. Delivery of the packages on a very well-packaged pallet by competent delivery people.

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Franck D.

Rating: 5 out of 5

Published on 27/05/2014 à 14h30 following a purchase from 22/04/2014

The site is well designed to clearly define the product. Being contacted to verify the information is a plus to ensure that the order is correct. The received products are of quality and the shipping is fast.

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Jean-paul M.

Rating: 5 out of 5

Published on 27/05/2014 à 10h53 following a purchase from 22/04/2014

Delivered quickly and in accordance with the order. Thank you again

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Tiphaine D.

Rating: 4 out of 5

Published on 27/05/2014 à 10h53 following a purchase from 22/04/2014

Nothing to say for now, will see later on the duration.

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Guy C.

Rating: 5 out of 5

Published on 27/05/2014 à 09h57 following a purchase from 18/03/2014

very good

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Bruno G.

Rating: 5 out of 5

Published on 27/05/2014 à 08h44 following a purchase from 11/02/2014

Very large choice of products. And very high professionalism

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Damien M.

Rating: 4 out of 5

Published on 26/05/2014 à 18h46 following a purchase from 31/03/2014

No email to notify us of the shipment, and the delivery company also did not send me the SMS with the code for the second delivery.

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David P.

Rating: 5 out of 5

Published on 26/05/2014 à 18h26 following a purchase from 31/03/2014

Simple and precise order with a very reasonable delay and obvious quality, I recommend this site which is very serious.

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Michel G.

Rating: 4 out of 5

Published on 26/05/2014 à 13h55 following a purchase from 31/03/2014

Received the cover in excellent condition and within reasonable time.

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Stephanie G.

Rating: 5 out of 5

Published on 26/05/2014 à 13h30 following a purchase from 03/03/2014

FAST AND RELIABLE SERVICE

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Nicolas B.

Rating: 5 out of 5

Published on 26/05/2014 à 12h45 following a purchase from 17/02/2014

Quality material, easy to assemble, we had a manufacturing defect on the jumping mat, customer service reacted quickly to send us a new mat, everything is compliant!

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Christian D.

Rating: 4 out of 5

Published on 26/05/2014 à 12h24 following a purchase from 03/03/2014

Hello, When my trampoline was delivered, I had ordered an anchoring kit at the same time. It was not delivered at the same time. I had to return to the site to understand that it was out of stock and that the delivery was delayed. An email notifying me of this setback would have been welcome. Regards

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Response from France Trampoline Published on 06/03/2014

Hello, thank you for your comment. The anchoring kit was mentioned as out of stock on the product page and in the cart. We specifically mention a two-part shipment to avoid delaying the delivery of the trampoline and without additional costs. We apologize for this misunderstanding. The France Trampoline team.

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Véronique H.

Rating: 5 out of 5

Published on 25/05/2014 à 19h49 following a purchase from 09/03/2014

Nothing to report everything is perfect

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Jean Yves H.

Rating: 5 out of 5

Published on 25/05/2014 à 17h44 following a purchase from 16/02/2014

Competent contact person, deadline respected

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Bruno F.

Rating: 5 out of 5

Published on 25/05/2014 à 16h49 following a purchase from 02/03/2014

Perfect, both in terms of product quality and delivery

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Nicolas B.

Rating: 4 out of 5

Published on 25/05/2014 à 16h35 following a purchase from 23/03/2014

The quality of the supplied material is good. However, we have a small issue because the ground anchoring kit was not provided. It was not mentioned on the delivery note, my wife sent you a message this weekend raising the issue as the money for the kit has been cashed.

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Response from France Trampoline Published on 25/03/2014

Hello, We acknowledge receipt of your comments. We received the email this morning and we have replied to it. The anchoring kit was indeed placed in the trampoline box after verification. We are waiting for your feedback. The France Trampoline team.

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Sabrina T.

Rating: 5 out of 5

Published on 25/05/2014 à 12h21 following a purchase from 30/03/2014

Very good purchase, very good quality, the children are having a lot of fun. I recommend this site. Thank you.

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Sylvain B.

Rating: 4 out of 5

Published on 25/05/2014 à 10h41 following a purchase from 23/03/2014

BLA BLA

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Vicente C.

Rating: 5 out of 5

Published on 24/05/2014 à 15h44 following a purchase from 01/03/2014

Excellent in delivery time and seriousness.

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Reynald J.

Rating: 5 out of 5

Published on 23/05/2014 à 21h49 following a purchase from 21/03/2014

Perfect delivery Trampoline ok except for brackets that are too short but the new ones were quickly received (in 2 days) so very good responsiveness.

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Aline B.

Rating: 5 out of 5

Published on 23/05/2014 à 21h14 following a purchase from 14/03/2014

Good after-sales service

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Aurelie H.

Rating: 5 out of 5

Published on 23/05/2014 à 20h28 following a purchase from 14/02/2014

Very available people, whether by phone or email, very responsive. Happy with the advice provided. Fast delivery. Assembly instructions are very clear, so easy.

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David V.

Rating: 5 out of 5

Published on 23/05/2014 à 19h47 following a purchase from 21/03/2014

Hello, Excellent product, very good quality. Reassuring from a safety and functionality point of view. Implementation is quite simple as long as you have two people for assembly. A real professional trampoline!...looking forward to it

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Sébastien D.

Rating: 4 out of 5

Published on 23/05/2014 à 18h10 following a purchase from 04/04/2014

Big issues with the carrier.... totally abnormal to have part of the package stolen.

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Response from France Trampoline Published on 05/04/2014

Hello, We thank you for your overall rating and your comments. We have forwarded the information to the carrier directly regarding your issue. The missing package was immediately resent at their expense of course as it was lost during the shipment of the first order. It is very important to check that all received packages are present according to the delivery note attached to the pallet (as indicated in the confirmation emails of your order shipment). We renew our apologies for this issue and remain at your disposal. The France Trampoline team.

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Remy F.

Rating: 5 out of 5

Published on 23/05/2014 à 17h21 following a purchase from 28/02/2014

Perfect, trampoline, ordered, delivered, assembled as expected. Product meets expectations.

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Olivier T.

Rating: 4 out of 5

Published on 23/05/2014 à 16h39 following a purchase from 28/03/2014

Pleasant and professional phone reception. Material provided is of excellent quality. One remark though: The protective net purchased to replace the old one has a zipper this time reinforced at the seams BUT unfortunately is smaller than previously and unfortunately my children have grown!! So folding it in four to fit into the trampoline!! So there is improvement and less. But the quality is there and that's the main thing!!

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Aurélie D.

Rating: 5 out of 5

Published on 23/05/2014 à 16h38 following a purchase from 04/04/2014

I took the Whaou 360 pack..... and we are fully satisfied. Very fast delivery I was informed of the package's departure by phone: very good follow-up. For assembly: we managed very easily with two in ... almost 2 hours The trampoline seems very solid and the finishes are very good.

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Regis P.

Rating: 4 out of 5

Published on 23/05/2014 à 16h25 following a purchase from 21/03/2014

Very efficient after-sales service that took into account my small problems with the net support ring and within a week had provided me with the spare parts to remedy it. My children are having a blast on the trampoline which is really great. Good product and plenty of hours of outdoor play ahead.

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Flora F.

Rating: 4 out of 5

Published on 23/05/2014 à 15h38 following a purchase from 07/03/2014

THE PRODUCT MEETS OUR EXPECTATIONS

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Sophie D.

Rating: 5 out of 5

Published on 23/05/2014 à 15h20 following a purchase from 04/04/2014

Excellent quality price. Easy to assemble and easy to transport from one place to another. Delivered quickly. Well done!

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Francoise C.

Rating: 5 out of 5

Published on 23/05/2014 à 14h47 following a purchase from 28/02/2014

Very serious. Delivery made as promised, and pleasant staff. As for the material, it meets our expectations in every way. Very good quality and I won't hesitate for a second to place a second order and recommend it to my friends.

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Fabien B.

Rating: 5 out of 5

Published on 23/05/2014 à 10h22 following a purchase from 07/03/2014

Purchase of the jump'up 250 Product of very good quality, impeccable delivery. Nothing to say, everything is perfect except for a defective screw thread to put on a screw. I recommend this product without any problem.

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Sebastien G.

Rating: 5 out of 5

Published on 23/05/2014 à 09h19 following a purchase from 21/02/2014

Very reasonable deadlines, well packaged, easy to build with the instructions and especially the video on YouTube. We've only had it for 15 days, so impossible to judge the quality over time. But the next day a plastic hook from the protective net broke. Otherwise, the rest seems to be of very good quality. I weigh 70 kg and I go on it without fear. It's really nice for my daughter and her dad.

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Géraldine M.

Rating: 5 out of 5

Published on 23/05/2014 à 08h19 following a purchase from 28/03/2014

Efficient and very courteous after-sales service.

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David M.

Rating: 5 out of 5

Published on 22/05/2014 à 20h26 following a purchase from 13/03/2014

Impeccable delivery and service

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Frédéric T.

Rating: 5 out of 5

Published on 22/05/2014 à 20h26 following a purchase from 17/04/2014

Excellent after-sales service for an excellent product! Buy with your eyes closed.

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Delphine L.

Rating: 5 out of 5

Published on 22/05/2014 à 19h57 following a purchase from 06/02/2014

Delivery + - Assembly RAS easy - Product quality too recent to evaluate but seems ++

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Christophe M.

Rating: 5 out of 5

Published on 22/05/2014 à 18h22 following a purchase from 27/02/2014

The ordered material is of very good quality. The delivery times were respected. The people contacted by phone (the supplier and the company responsible for delivery) are very friendly and attentive.

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