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S
Rating: 5 out of 5
Very fast delivery, even when paying by check. Assembly well explained. Recommended site.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 3, 4 and 5 stars
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Rating: 4 out of 5
Simply perfect!
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S
Rating: 4 out of 5
good order tracking
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S
Rating: 4 out of 5
Correct service and fast delivery
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L
Rating: 5 out of 5
good phone reception with the assistant, very appreciable the appointment scheduling at our convenience for the carrier's visit. maybe review the instruction manual not always obvious. quality material meets our expectations regarding safety.
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L
Rating: 5 out of 5
Ease of ordering, delivery time respected, easy assembly alone, correct price and joy for all. To follow, the quality of the materials, in use.
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A
Rating: 5 out of 5
Received my order on time
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B
Rating: 5 out of 5
Everything has been perfect so far: phone information, fast shipping, efficient local partner carrier. Once assembled, the trampoline test will remain! I am optimistic!
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P
Rating: 4 out of 5
everything is fine
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F
Rating: 5 out of 5
I am very satisfied with the product and the order tracking
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J
Rating: 5 out of 5
nothing to complain about. efficient, fast, top
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C
Rating: 4 out of 5
frankly I have nothing to say everything is perfect it is a friend who recommended your brand to me and I am very satisfied! from the phone advice to delivery (super fast) everything went very well.
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M
Rating: 4 out of 5
Hello, in case of product unavailability, I would have liked to be debited the amount due only at the time of order preparation and not when placing the order especially when the availability date of the product is approximate. Other than this principle inconvenience, the web ordering process is correct and the phone service is pleasant (welcoming interlocutor).
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M
Rating: 5 out of 5
trampoline received quickly and meeting my expectations
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S
Rating: 4 out of 5
good purchase, good value for money (jump up pack), beautiful quality, nice color, fast and efficient delivery, the site is precise, clear.
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I
Rating: 4 out of 5
When we zoom in on a product, the image unfortunately remains small.
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L
Rating: 4 out of 5
waiting for my package which is scheduled for next week but happy with the phone reception and the France trampoline site nothing to change
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C
Rating: 5 out of 5
the ordering process was impeccable: simple, fast... no problem, the hip hop trampoline is really very good, very good quality and nice design.... nothing to complain about except a small detail: the cover that covers the springs should have more elastics to hold it better when my children jump... but this is nothing compared to the quality of the product!!! very good investment, the children are delighted...
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K
Rating: 5 out of 5
serious company, delivery conforms to the order
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L
Rating: 5 out of 5
The site is very good and the delivery is very fast
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C
Rating: 4 out of 5
well-informed and easy-to-use website
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E
Rating: 4 out of 5
easy assembly
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D
Rating: 4 out of 5
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A
Rating: 5 out of 5
Simple and easy-to-access website for a quick order. I appreciated the payment in installments without fees, as well as the order tracking. The delivery person called as agreed to make an appointment and delivered within the timeframe. We are eagerly awaiting the net! The quality of the trampoline is remarkable compared to other less expensive brands... We are delighted on all points. Armelle
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S
Rating: 4 out of 5
Hello I was very well advised on the choice of my trampoline, however at my order I took a double chair hammock and I would have liked more advice, I find myself without the fixing set while I thought it was included, so I have to order it and pay shipping costs which is not normal, I contacted the services who did not propose anything in commercial effort
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Response from France Trampoline
Hello Sir, Thank you for your message. We apologize for the inconvenience caused regarding your hammock order. It is indicated on the hammock page that our hammocks are supplied alone, without support or fixing set. The supports and fixing sets are indeed offered separately in the accessories section. To avoid any confusion, we will highlight this information more prominently on each product page. We remain at your disposal for any information. Best regards, the France Trampoline team.
G
Rating: 5 out of 5
Ensure the security of customer data despite the different IT migrations. The phone call to confirm the technical data was very good. Quick delivery.
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M
Rating: 4 out of 5
hello, very good quality trampoline, fast delivery but problem with the carrier: the first time he called me, we agreed on a morning delivery, being absent all afternoon, problem: he came around 4 PM, he left the package with a neighbor and the second time the carrier called me when he was in front of my house, I was absent. Too bad because at the material level everything is perfect, I recommend France trampoline
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Response from France Trampoline
Hello Madam, We are delighted that our product meets your expectations and thank you for your message. However, please excuse us for this appointment issue. During this busy period, our provider is doing its best to meet its commitments. Unfortunately, there are sometimes certain inconveniences due to a high number of deliveries. We remain at your complete disposal by phone or email. Good afternoon. Sincerely, the France Trampoline team.
C
Rating: 5 out of 5
Clear website and very pleasant telephone customer relations
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G
Rating: 5 out of 5
Trampoline conforms to the description, assembly quite easy with a comprehensive manual. Very good quality material, which delights both young and old.
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P
Rating: 4 out of 5
more info on delivery would be good (tracking)
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P
Rating: 4 out of 5
Very quick delivery and very professional contact. The only complaint, too bad that at this price, there is no protective cover included to protect the fabric from bird droppings and others.
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Response from France Trampoline
Hello, Thank you for your message. We currently offer trampoline + net + ladder packs at already very advantageous prices for the quality of our products. If you are still interested in a protective cover, please note that we offer this accessory for sale on our site for all sizes of trampoline. Do not hesitate to contact us for any further information. Good afternoon, Best regards, the France Trampoline team.
C
Rating: 5 out of 5
Very readable website with appropriate technical advice, quick order and delivery. Well done!
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D
Rating: 4 out of 5
We are satisfied, only regret: not having the protective net with the package (delay of 15 days)
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Response from France Trampoline
Dear Sir/Madam, our restocking of net stock will take place this Friday, June 15. You will therefore receive your protective net next week. We thank you for your patience. Best regards, the France Trampoline team.
M
Rating: 4 out of 5
Hello, Hello we ordered on your site. The processing time for the order was very quick. However, we have a remark to make about the delivery. We received a delivery notice in our mailbox without having been informed beforehand of their arrival. It would have been wise to be informed by SMS or email of the day and time slot for delivery so that we could make arrangements to receive the package. We called the delivery unit specifying the future delivery date and they did not take our request into account (the delivery did not take place). In summary, the delivery time is longer than your order processing time. Best regards
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E
Rating: 4 out of 5
I find the ordering service efficient and clear but I cannot say if I am completely satisfied as I have not yet received my trampoline.
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E
Rating: 4 out of 5
Long but easy assembly, a second person needed towards the end (5 hours) the new nets with fiberglass arches are really good, finish and efficiency top. As an adult (70 kg), this trampoline is very fun, super bounce, be careful as you can go very high. The entrance door and the chassis are perfect. The oval shape in 430 allows for good movement across the entire surface. 10-year-old children (25 kg) have a lot of fun and the bounce is also excellent. The only complaint is the protective cushion which is really not thick enough, especially to protect an adult. For the durability of the mat and the net with the weather and the sun, we are
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F
Rating: 5 out of 5
User-friendly site, easy order, quick delivery Nothing to add!
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E
Rating: 4 out of 5
Nothing to report.
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G
Rating: 5 out of 5
Nothing to complain about, very good for spare parts. Thank you!
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C
Rating: 4 out of 5
THE DELIVERY
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