Customer reviews of France Trampoline

9,4 /10

Based on 22 064 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1, 3, 4 and 5 stars

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Eric S.

Published on 07/06/2012 à 12h46 following a purchase from 22/03/2012

Satisfied with the product and the reception time

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Stephane B.

Published on 06/06/2012 à 20h51 following a purchase from 28/03/2012

unfriendly delivery person, operator on the other hand helpful

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Michèle P.

Published on 06/06/2012 à 20h23 following a purchase from 28/03/2012

Very clear site for an easy order, fairly quick delivery and well-tracked transport. Very good product, well-designed assembly instructions in French. Trampoline received at noon, lunch break, assembly, first jumps at 4 PM. The trampoline has been in place for about a month and brings joy to three kangaroos... (mandatory passage after school). Notably, a pleasant look that does not stand out in the garden (blue/green color, flower and leaf pattern on the net posts). I will contact France trampoline for accessories and spare parts and already recommend the site to my circle.

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Pascale V.

Published on 06/06/2012 à 16h52 following a purchase from 21/03/2012

excellent presentation, clear, and precise

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Laurent M.

Published on 06/06/2012 à 14h58 following a purchase from 04/04/2012

Ultra-fast shipping, in a word perfect

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Yvan T.

Published on 06/06/2012 à 13h27 following a purchase from 21/03/2012

Excellent service, a technician even called us before delivery to check the correct measurements!

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Marhorie S.

Published on 06/06/2012 à 13h24 following a purchase from 02/05/2012

For now nothing

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Jean Marc V.

Published on 06/06/2012 à 11h11 following a purchase from 18/04/2012

Excellent presentation, clear, and precise.

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Jerome A.

Published on 06/06/2012 à 09h59 following a purchase from 02/05/2012

Too bad the net is not available at the same time as the trampoline! It was mentioned during the order

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Maxime B.

Published on 06/06/2012 à 08h39 following a purchase from 29/02/2012

appreciable and friendly control call. Quick delivery even if it could have posed availability issues

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Geneviève T.

Published on 05/06/2012 à 18h53 following a purchase from 21/02/2012

Quality of the commercial service impeccable. Received the trampoline on time. The quality of the product is even beyond my expectations. Solidness, finish, and beauty of the product are all there. Thank you

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Christophe F.

Published on 05/06/2012 à 16h59 following a purchase from 01/05/2012

Very good communication, information regarding an order that could not be fully processed was perfectly managed, we were able to get someone right away.

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William G.

Published on 05/06/2012 à 11h27 following a purchase from 13/03/2012

Very satisfactory material as well as a good business relationship. The Oxygene series meets our expectations. Ease of use of the site for choosing the trampoline as well as for its purchase.

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Karine L.

Published on 05/06/2012 à 09h43 following a purchase from 13/03/2012

Fast delivery, good product.

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Marie G.

Published on 05/06/2012 à 09h41 following a purchase from 01/05/2012

Nothing to report. Quality material. Commercial service with a "order tracking" worthy of the name. Ultra-fast delivery as we requested (for a birthday gift) I recommend this site

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Carine B.

Published on 05/06/2012 à 08h50 following a purchase from 27/03/2012

On Tuesday, May 22, the delivery company contacted us to set a date and time for delivery, so we agreed on an appointment with the delivery person for Wednesday, May 23 in the morning because we had a constraint in the afternoon starting at 3:30 PM -- we had to contact the delivery company again on May 23 at 2:00 PM because no delivery person had come, contacted again at 3:00 PM -- finally a call from the company at 3:45 PM announcing that the delivery person had arrived, he forced the gate to enter (electric gate opening in the French way) we had to manage to be present for the delivery - the delivery person did apologize for the delay otherwise trampoline OK

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Salomon T.

Published on 04/06/2012 à 21h19 following a purchase from 09/04/2012

Give a delivery time

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Laurent P.

Published on 04/06/2012 à 18h53 following a purchase from 26/03/2012

A big thank you for the fast delivery, the birthday was perfect. We chose a jumping up 250 trampoline, impeccable for children from 6 to 88 years old.

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Stéphane R.

Published on 04/06/2012 à 13h32 following a purchase from 30/04/2012

Very good product delivered on time.

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Andre C.

Published on 04/06/2012 à 12h37 following a purchase from 05/03/2012

Product okay but the color does not match the order

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Sabrina L.

Published on 04/06/2012 à 10h16 following a purchase from 09/04/2012

Nothing to report

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David M.

Published on 04/06/2012 à 08h52 following a purchase from 09/04/2012

Dear Sir/Madam, We apologize for this delivery issue. Our carrier is supposed to call each customer a few days in advance to establish a delivery time. Please know that during this busy period, our provider is doing its best to meet its commitments. Please accept our sincerest apologies for the inconvenience caused. We remain at your complete disposal by phone or email. Sincerely, The France Trampoline team.

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Response from France Trampoline Published on 13/04/2012

When ordering small items, 19€ for shipping is excessive, a more standard and cheaper carrier should be chosen. The ordering process is impeccable but I am very disappointed with the 2 sleeves received, made of very different fabric from the ones I already had. Customer support is very good but the last 2 people I spoke to on the phone did not give the same information, which is a shame. I will probably use the site again since I have a mischievous dog who decided to tear apart my trampoline, I am buying it piece by piece. That’s also why the 19€ shipping annoys me. I already bought a protective cover on *******, cheaper and without shipping costs (but less practical I admit, also less sturdy but under the dog's teeth, same result)

Karine D.

Published on 04/06/2012 à 08h44 following a purchase from 27/02/2012

Nothing to report

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Marie Laure B.

Published on 04/06/2012 à 08h38 following a purchase from 02/04/2012

Everything went perfectly - from order taking to delivery. Only regret, that the net was not delivered with the trampoline due to stock shortage!

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Response from France Trampoline Published on 03/04/2012

Dear Sir/Madam, We thank you for your feedback and apologize for this delayed delivery due to a stock shortage of nets. Our restock of protective nets will take place in about ten days. Your net will be shipped on June 15. Please feel free to contact us to track your order. We thank you for your patience. Sincerely, The France Trampoline team.

Jean-louis M.

Published on 04/06/2012 à 08h30 following a purchase from 16/04/2012

Very efficient processing of the order and each delivery step.

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Geraldine M.

Published on 04/06/2012 à 08h15 following a purchase from 16/04/2012

Nothing to report

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Sandrine F.

Published on 04/06/2012 à 08h12 following a purchase from 23/04/2012

The carrier did not call to schedule a delivery appointment.

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Fabienne F.

Published on 03/06/2012 à 21h34 following a purchase from 25/03/2012

Happy, the trampoline meets our expectations, we will see how it holds up in use. Thank you for the quick delivery.

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Claude L.

Published on 03/06/2012 à 21h21 following a purchase from 08/04/2012

We are very satisfied with the service from France Trampoline. Very fast delivery, package in very good condition.

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Julie H.

Published on 03/06/2012 à 09h49 following a purchase from 26/02/2012

Very good material, solid and reliable. Very fast delivery. Pure joy for the children!

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Sabrina K.

Published on 03/06/2012 à 09h49 following a purchase from 19/02/2012

Fast delivery after making an appointment.

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Alice G.

Published on 02/06/2012 à 21h44 following a purchase from 21/04/2012

Speed of order and delivery. Nothing to complain about.

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Sophie M.

Published on 02/06/2012 à 20h48 following a purchase from 14/04/2012

Fast shipping, ease of assembly

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Raphaëlle R.

Published on 02/06/2012 à 14h59 following a purchase from 14/04/2012

I was completely satisfied with my order, from the phone call to customer service, through the website to delivery. Very good quality products. I recommend!!

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Caroline V.

Published on 02/06/2012 à 13h20 following a purchase from 14/04/2012

Order tracking is very clear, exemplary services.

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Patrick H.

Published on 02/06/2012 à 12h30 following a purchase from 28/04/2012

We are eagerly awaiting the safety net which will be delivered on June 15, thank you for everything, see you soon.

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Bernard C.

Published on 02/06/2012 à 11h49 following a purchase from 14/04/2012

Very good process. Quick responses. However, the carrier is not up to par. Package error during delivery.

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Marie France D.

Published on 02/06/2012 à 10h52 following a purchase from 03/03/2012

An assembly manual based on the different models of trampolines would have accelerated the assembly of the net.

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Jean-luc B.

Published on 02/06/2012 à 10h24 following a purchase from 28/04/2012

The site is very clear, the ongoing promotions are well explained. I am waiting for my order placed 10 days ago with an announced availability for 3 weeks.

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Gilles V.

Published on 01/06/2012 à 18h37 following a purchase from 30/03/2012

From purchase to delivery, everything went smoothly. I am very satisfied with the service.

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