Customer reviews of France Trampoline

great

Nothing! For me, everything was perfect. Thank you again for your welcome and your advice.

I think it would be useful to clearly and explicitly specify the orientation of the bars surrounding the trampoline so that the spring attachment holes are on the right side... this would avoid assembling the trampoline twice... ;-) The diagram clearly shows the holes in the right place, but figure 1 of the assembly manual is relatively small, making the error easy. Moreover, the instructions specify that the parts have no right/left orientation. Otherwise, to avoid any assembly errors, the parts to which the springs are attached could be drilled on both sides and thus be symmetrical. Otherwise, the children are delighted and Dad had the chance to do his Sunday DIY. ;-) The material seems to be of very good quality and very robust. Many hours of fun ahead.

You were perfect! The children are delighted

Super trampoline, Santa Claus was generous, everyone is very happy

nothing to say as everything went as planned

Fast and efficient delivery. The trampoline was quickly assembled with very clear instructions. Now, it's nothing but happiness for the little ones but also for the big ones!

I am very satisfied with the ordering process. The only problem we encountered was during assembly: we had assembled the trampoline upside down (the instructions did not specify the direction of the bars) so we had to disassemble it to reassemble it correctly.

Package arrived as expected in a very short time. We have not yet assembled the trampoline received by our children for Christmas. Let's hope everything goes well as we will assemble it in the spring.

Everything went very well for us, good reception.

I live in a region where the mistral blows and the protective net does not hold. It needs to be repositioned every 15 minutes on average. If you have a solution, I am interested!

Fast shipping, very good quality, the children and the adults are delighted! Thank you

nothing to report, fast delivery and by appointment.

Just after my order, I was told that the trampoline was actually out of stock (even though it was in stock when I placed my internet order). I was worried about not receiving it on time, but I finally received it 10 or 15 days later. PHEW

Material of good quality at first glance. No problem replacing two defective parts. Correct customer service therefore.

Very professional and serious

The service was excellent, I have no improvements to suggest.

Serious site, quick delivery, I would have liked to add good material, unfortunately due to a storm the trampoline bent in two..... A purchase of 500 euros all the same.....

No comments to say what could be improved as everything was perfect. There was even a phone call to check if the order was really adequate. The advice. The delivery time... everything. It's nice to see that there are still people who work seriously!!! I would recommend without hesitation!

It's hard to say what could be improved since I am very satisfied. Very fast delivery, trampoline easy to assemble (45 minutes for two) and seems to be of very good quality; to be confirmed with use over time. This trampoline has made two people happy, one of whom said it was the best gift she has ever received! The only small downside: the spring protection attachments. The knot of the elastic is not easy to insert into the black fabric loop. Moreover, the representation in the assembly booklet is not correct as it shows eyelets instead of fabric loops. In any case, I would recommend your company for purchasing a trampoline.

Exemplary speed! Serious and efficient ... what more can I say! BRAVO!

It's far and I don't remember any problems or particular improvements. If needed, I will certainly use your services.

nothing to complain about, fast service, efficient and quality product.

nothing to say, serious company and order tracking by the carrier!!!

completely satisfied with the site and especially with our purchase up to delivery

order a protective cover

The protective cover should be easier to put on because you have to remove the hooks from the protective net to attach it! This is dangerous because children do not think to reposition the protective net after removing the cover and before jumping on the trampoline! Otherwise, it's an excellent product that I recommend to my friends.

Fast delivery and quick assembly despite a lack of clarity in the instructions: more explicit diagram.

Very good material, the only downside is finding the assembly instructions hidden after 30 minutes, too bad it can't be downloaded from the site. The bottom of the feet (the part that touches the ground) could benefit from a small clip system on the vertical posts to secure the whole. The ground fixing kit is unusable in stony soils like here in Provence, I strapped pallets covered with rocks to secure the trampoline. The protective netting needs better consideration as it poses a problem at the ladder level (not enough slack in the straps near the ladder: the hook broke on the first jump). Nothing too serious, beautiful product. Best regards, T E

Easy ordering process. For delivery, the requested date was not respected and the carrier did not call before delivering. After we called the carrier to agree with him, the delivery time and hour were respected.

I am very satisfied with the customer service. I bought a trampoline two years ago and I find the parts I need on the site without any problem.

impeccable products, very fast delivery

Clearer instructions. It lacks the precision that the ladder is not part of the delivery. Otherwise, it's perfect.

Very good. Ordered immediately... trampoline received within 3/4 days following.

Efficient and simple website. Ordering without problems. Delivery time respected. Purchasing as an individual is not common. Regards

The packaging is very heavy to handle. Is there a possibility to separate it into two? For the rest, everything is superb and seems to be of very good quality.

Delivery time: kept, so BRAVO. Customer service: Super because during assembly, a hook of the protective net broke, with a phone call, 2 days later I received replacement parts. I say again BRAVO. The assembly instructions are very understandable. The result is equal to the photos on your website. So in a few words, we are delighted.

The phone call was VERY appreciated

I was satisfied with the handling of the order and the trampoline received, despite some difficulties with the assembly. I now wish to inquire about protection against bad weather.

No problem, from A to Z. Satisfied in every way.