France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
During the reassembly of our jump up 360 trampoline, we lost a plastic spacer that serves as a link between the posts and the feet. We had to buy a set of 16 complete brackets when we only needed one piece (by the way, we have since found the lost spacer!) Ecologically and financially, it is absurd not to be able to buy a common piece separately that is also common to many France trampoline models. Given the quite high price of your models, it would probably be wise to provide 2 or 3 extra accessories in case of loss, as large furniture brands do, which avoids a lot of after-sales service. We received the package 10 days after the order, the post does have delays but it seems to me that it was a private provider.
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Response from France Trampoline
Dear Sir or Madam, we have taken your comments into account. We are delighted to read that you have found the piece you lost. Regarding the packaging of spare parts, we offer more than 500 and we try to provide the best possible solutions for our customers and the planet. The France Trampoline team.
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Jean Paul R.
Rating: 5 out of 5
following a purchase from 12/04/2023
Very good service
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Loïc I.
Rating: 5 out of 5
following a purchase from 11/04/2023
Very good
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Philippe A.
Rating: 5 out of 5
following a purchase from 10/04/2023
Simple, fast, and efficient.
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Mélanie A.
Rating: 5 out of 5
following a purchase from 10/04/2023
Very satisfied with the received products, the outdoor Ninja course. Conforms to the description and very well packaged. Small improvement: when will there be second-hand cardboard shipments?
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Josette L.
Rating: 5 out of 5
following a purchase from 12/04/2023
Excellent quality for the climbing dome and the rope. My grandchildren are delighted
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José D.
Rating: 4 out of 5
following a purchase from 10/04/2023
For the order of spare parts, it is sometimes difficult to find the right reference because the trampoline manual does not specify the exact reference of the product (generic manual for a range of different products).
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Maryse S.
Rating: 3 out of 5
following a purchase from 10/04/2023
Good product but the size of the tent does not match the rest. Exchange made but delay one week.
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Response from France Trampoline
Hello, We apologize again for the inconvenience caused. However, you contacted us on 04/24/2023, informing us of the problem encountered regarding the size of your tent. On the same day, we shipped a new order, which was delivered on 04/27/2023, three days later. We strive, as best we can, to always handle all customer service requests in a reasonable time frame, for the best satisfaction of our customers. The France Trampoline team.
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Fabrice P.
Rating: 5 out of 5
following a purchase from 10/04/2023
Order quickly sent, nothing to say.
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Marcel M.
Rating: 4 out of 5
following a purchase from 11/04/2023
A team that has spring! Quality products that meet expectations 😄 Thank you
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Louis L.
Rating: 5 out of 5
following a purchase from 10/04/2023
I am very satisfied. The order even arrived faster than I expected
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Charlotte M.
Rating: 4 out of 5
following a purchase from 08/04/2023
Very good product!
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Franck R.
Rating: 4 out of 5
following a purchase from 11/04/2023
Clear site, fast delivery. The trampoline seems to be of quality. I still rate 4/5 and not 5/5 for the assembly part: what a hassle to succeed in assembling the pieces (legs), and on the springs if like me you make a mistake at one point by putting 'Monday on Tuesday' good luck to disassemble and go back! I thought the veins in my forehead were going to explode. Once assembled, nothing to report, the kids are delighted that's the main thing.
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Eva O.
Rating: 5 out of 5
following a purchase from 10/04/2023
Article conforms to the description, perfect
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Joelle C.
Rating: 3 out of 5
following a purchase from 08/04/2023
Initially, an ordering error on my part. But then, the diameter of the additional elements sent to me did not match. We had to fiddle a bit because the kids were impatient to use the trampoline.
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Response from France Trampoline
Hello, We apologize for the inconvenience caused. Indeed, we have just checked the order that was sent and there was a data entry error in your order. We have just sent you an email regarding this issue, in order to remedy the problem. Best regards, The France Trampoline team
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Christopher T.
Rating: 4 out of 5
following a purchase from 10/04/2023
very good!
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Bruno C.
Rating: 5 out of 5
following a purchase from 11/04/2023
Material completely compliant. Fast delivery. -
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Odile E.
Rating: 5 out of 5
following a purchase from 09/04/2023
Top phone reception. Available to answer questions and good advice. Very pleasant and patient. Ordered parts impeccable and fast delivery I recommend
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Stephan M.
Rating: 5 out of 5
following a purchase from 10/04/2023
Perfect
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Michaela G.
Rating: 5 out of 5
following a purchase from 20/03/2023
Everything has been to our complete satisfaction. Fast delivery and the jumping mat fit. Thank you very much!
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Eliane S.
Rating: 5 out of 5
following a purchase from 10/04/2023
Serious company and very high quality products.
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Jean-pierre S.
Rating: 5 out of 5
following a purchase from 22/03/2023
Perfect
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Constance B.
Rating: 5 out of 5
following a purchase from 12/04/2023
Great advice by phone until delivery, thank you! The trampoline is of excellent quality, easy and quick to assemble. I highly recommend France Trampoline 👍👍👍
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Vincent K.
Rating: 5 out of 5
following a purchase from 09/04/2023
Perfect, fast and careful shipping, very good quality !!
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Mariane B.
Rating: 5 out of 5
following a purchase from 09/04/2023
No problem on the site, my trampoline is of the same brand, I appreciate being able to still find the parts 18 years after the purchase
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Elisabeth G.
Rating: 5 out of 5
following a purchase from 17/03/2023
We can gladly recommend Trampolin Technik! From the order to the information about the transport and the delivery, everything works perfectly!
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Louis P.
Rating: 5 out of 5
following a purchase from 08/04/2023
No problems
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Loetitia P.
Rating: 5 out of 5
following a purchase from 09/04/2023
Perfect!
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Siegfried A.
Rating: 5 out of 5
following a purchase from 11/04/2023
Very good
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Aline V.
Rating: 5 out of 5
following a purchase from 09/04/2023
High quality product, nothing to do with the material previously found in large DIY stores that lasted only one season. Fast delivery, well-packaged parcel.
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Stéphane T.
Rating: 5 out of 5
following a purchase from 06/04/2023
Very good service
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Laetitia B.
Rating: 5 out of 5
following a purchase from 05/04/2023
Very good product, fast and scheduled delivery Impeccable
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Harmonie M.
Rating: 5 out of 5
following a purchase from 09/04/2023
Very good quality and fast shipping
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Bernadette M.
Rating: 5 out of 5
following a purchase from 22/03/2023
Small hammock very appreciated to add to the dome, it's a safety to avoid falls and a place to rest and dream.
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Jerome E.
Rating: 5 out of 5
following a purchase from 07/04/2023
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Alexander H.
Rating: 5 out of 5
following a purchase from 19/03/2023
Perfect service!
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Riccardo D.
Rating: 4 out of 5
following a purchase from 15/03/2023
Good, some difficulty in communication regarding the timing and moment of product delivery.
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Irmgard B.
Rating: 5 out of 5
following a purchase from 18/03/2023
Fast delivery and reliable provider! This was already our second order. High-quality material and fits perfectly!
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Jean-didier R.
Rating: 5 out of 5
following a purchase from 05/04/2023
Very good communication in advance and delivery on time Perfect
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Frank J.
Rating: 5 out of 5
following a purchase from 06/04/2023
Net received quickly and perfectly adapted to our Rush brand trampoline (Maxitoys)
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