Customer reviews of France Trampoline

9,4 /10

Based on 22 066 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 3, 4 and 5 stars

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Marie-gabrielle M.

Published on 03/01/2023 à 18h29 following a purchase from 13/12/2022

Very good!

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Marc M.

Published on 02/01/2023 à 22h15 following a purchase from 08/12/2022

Fast delivery

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Thomas L.

Published on 02/01/2023 à 20h33 following a purchase from 12/12/2022

The order went smoothly and the announced deadlines were respected. However, the package was in a disastrous state and even the item’s packaging was damaged. Caught by the Christmas deadline and having checked that the item was not broken, I still retrieved it.

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Pauline S.

Published on 02/01/2023 à 20h25 following a purchase from 11/12/2022

Fast shipping during the holiday season. Site that offers items for outdoor activities other than trampolines. I recommend

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José D.

Published on 02/01/2023 à 17h13 following a purchase from 09/12/2022

Thank you

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Nelly P.

Published on 02/01/2023 à 13h29 following a purchase from 12/12/2022

Order processed very quickly and shipped in a very short time. Very satisfied.

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Yannick N.

Published on 01/01/2023 à 12h36 following a purchase from 10/12/2022

Fast and efficient delivery

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Julia C.

Published on 01/01/2023 à 12h26 following a purchase from 10/12/2022

Very responsive for a delivery made before Christmas despite a problem with the delivery company. Thank you!

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Karl D.

Published on 30/12/2022 à 21h12 following a purchase from 17/11/2022

Transparent presentation of the product, hassle-free purchase process, exciting sports and play equipment with an inviting character

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Jean-marie L.

Published on 30/12/2022 à 18h31 following a purchase from 08/12/2022

First of all, the delivery went very well with a very nice delivery person who helped me with the unloading (220 kg after all). Be careful with the packaging which had suffered some damage but fortunately only on the outside and not the merchandise. As for the trampoline, it is of very good quality. It seems to be of very good quality overall but we will see the wear over time. The instructions are still a bit lacking in my opinion. Overall very satisfied with the purchase and the kids are thrilled.

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Hélène T.

Published on 29/12/2022 à 21h39 following a purchase from 07/12/2022

Problem with the pickup point

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Fanny C.

Published on 29/12/2022 à 15h47 following a purchase from 06/12/2022

Very fast delivery, clear and serious tracking. The after-sales service is also very efficient. Having made a mistake about the size of my previously ordered item online, I contacted the after-sales service which exchanged and refunded the price difference of my item very simply.

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Johanna S.

Published on 28/12/2022 à 16h23 following a purchase from 05/12/2022

Very good

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Marie-laure D.

Published on 28/12/2022 à 15h16 following a purchase from 07/12/2022

Really top-notch site, fast and when you call you are very well received and especially listened to

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Roland G.

Published on 27/12/2022 à 22h53 following a purchase from 06/12/2022

Very good

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Julie L.

Published on 27/12/2022 à 21h57 following a purchase from 06/12/2022

Very good customer service

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Ségolène D.

Published on 27/12/2022 à 19h37 following a purchase from 06/12/2022

We really appreciated that you left a message to ensure that the ordered product was correct. Additionally, your sales service was very responsive!

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Michel D.

Published on 26/12/2022 à 19h19 following a purchase from 29/11/2022

Regret: no warning or advice for tree protection, nor the difficulty of tightening the zip line. It's very light

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Response from France Trampoline Published on 03/12/2022

Hello, We are sorry that you encountered assembly problems. In the product sheet of the zip line, we inform you that tree protections are available, either the reference FTTYROB_TREE https://france-trampoline.com/fr/tyrolienne-slackline/3077-paire-de-protections-pour-arbre-3700730426787.html To ensure that our customers have seen these tree protections, we also offer them as a complementary product in the summary of your cart, before validating the order. Regarding the assembly of the zip line, we provide you with an installation video made by one of our customers in the product sheet. The entire France Trampoline team wishes you a very happy 2023 and we remain at your disposal for any further information. Best regards, The France Trampoline team

Jimmy Q.

Published on 26/12/2022 à 17h26 following a purchase from 30/11/2022

Nothing to report

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Anne Marie F.

Published on 26/12/2022 à 15h26 following a purchase from 05/12/2022

ease efficiency speed and price

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Anne O.

Published on 26/12/2022 à 14h42 following a purchase from 23/11/2022

Very good service

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Nathalie F.

Published on 26/12/2022 à 12h24 following a purchase from 19/11/2022

The trampoline is of good quality but very difficult to assemble, very hard to push the tubes. Explanation and image not very clear. We really struggled even though we are used to assembling things. Moreover, I am disappointed, I waited for Black Friday to get 15% and order the trampoline to have it for Christmas. Later in December it was at 30%, that's a difference of 200 euros after all.

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Response from France Trampoline Published on 22/11/2022

Hello, We are sorry to hear that you encountered difficulties assembling your trampoline. To help you with the assembly of our trampolines, we provide an installation video in each product sheet: https://youtu.be/Kyb4xlcMxMU Indeed the Apollo Sport 500 trampoline is very large and we recommend having at least two people for assembly. We are also available by phone at 05 56 36 04 62 or by email [email protected] for any questions regarding assembly. The entire France Trampoline team wishes you a very happy 2023! Best regards,

Olivier A.

Published on 26/12/2022 à 12h17 following a purchase from 05/12/2022

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Patrice H.

Published on 26/12/2022 à 10h23 following a purchase from 05/12/2022

Quick and clear response on the phone regarding the use of the gift voucher. Smooth and hassle-free online order afterwards. Fast shipping and precise tracking. Keep it up, well done.

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Sebastien S.

Published on 26/12/2022 à 09h59 following a purchase from 24/11/2022

Perfect

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Emilie P.

Published on 25/12/2022 à 18h23 following a purchase from 04/12/2022

Nothing to report regarding the order.

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Nicolas L.

Published on 25/12/2022 à 12h31 following a purchase from 02/12/2022

good a small problem at delivery quickly resolved.

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Lydie H.

Published on 25/12/2022 à 10h34 following a purchase from 02/12/2022

The spare trampoline parts are difficult to identify with just measurements. I had to call the sales service, who really helped me in my choice thanks to the time she spent looking for my original model and the correspondences

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Jenifer S.

Published on 24/12/2022 à 15h46 following a purchase from 30/11/2022

The purchase went very quickly and easily, I spoke on the phone with a charming lady who was very helpful. Delivery in less than a week. The trampoline is just incredible, oval 490, super quality, assembly quite easy, count on half a day. 100% satisfied

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Brigitte C.

Published on 24/12/2022 à 14h57 following a purchase from 22/11/2022

a bit disappointed that an order placed on FRANCE Trampoline arrives from China

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Response from France Trampoline Published on 25/11/2022

Hello, Today the only trampolines manufactured in Europe on our website are our trampolines for professionals: https://france-trampoline.com/fr/trampoline/1403-trampoline-professionnel-pro-one-265-carre-3700730454469.html https://france-trampoline.com/fr/trampoline/1576-trampoline-professionnel-pro-one-365-rectangulaire-3700730425551.html Historically, our trampolines were manufactured in Vendée, France, but 15 years ago we had to make the decision to relocate our production, to continue to keep our business alive. We took our time to find a reliable partner meeting our specifications and capable of reproducing our trampolines while maintaining the same level of quality. We share your wish to support the French industry and in this perspective we created a subsidiary that creates custom nets for homes and catamarans Loftnets (our workshops are located in Bordeaux): https://www.loftnets.com/fr/ To date, there is no French company that manufactures leisure trampolines. We remain at your disposal for any further information. Sincerely, The France Trampoline team

Nicolas L.

Published on 23/12/2022 à 21h19 following a purchase from 28/11/2022

Easy order and product matching my expectations

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Caroline P.

Published on 23/12/2022 à 17h48 following a purchase from 30/11/2022

Quick responses from customer service to the questions asked. Very fast delivery. Easy trampoline installation, count on half a day. Result: very stable, robust trampoline, used daily for a week. Anchoring kit a bit light, but given the weight, the trampoline is unlikely to move. For us, ladder essential. Overall, quality and safety after X comparisons of market products.

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Gerard I.

Published on 22/12/2022 à 17h56 following a purchase from 24/11/2022

the assembly documentation could be more explicit

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Pierre G.

Published on 22/12/2022 à 17h23 following a purchase from 01/12/2022

Delivery on time without any problem. Zip line not installed yet so too early to judge the product.

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Paola M.

Published on 22/12/2022 à 14h28 following a purchase from 09/11/2022

The product is exceptional in every way. Fast and precise delivery. Assembly requires patience and should be done by two people. It took two hours, but the result is truly superb. The grandchildren use it every day, having fun in maximum safety. I will definitely recommend it to all my acquaintances.

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Sarah M.

Published on 21/12/2022 à 21h54 following a purchase from 29/11/2022

Very happy with all the services, delivery, assembly, nothing to complain about, we just have to enjoy it

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Jean Bernard B.

Published on 20/12/2022 à 22h26 following a purchase from 22/11/2022

Ok azertyuuiii

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Corine C.

Published on 20/12/2022 à 15h46 following a purchase from 29/11/2022

Perfect and fast

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Malou E.

Published on 20/12/2022 à 14h56 following a purchase from 29/11/2022

Good

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Franck R.

Published on 19/12/2022 à 22h43 following a purchase from 28/11/2022

Clear, fast, precise

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