Customer reviews of France Trampoline

9,4 /10

Based on 22 066 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 3, 4 and 5 stars

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Paz P.

Published on 04/11/2022 à 16h42 following a purchase from 18/09/2022

Very good product and very serious and efficient during delivery

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Yann I.

Published on 04/11/2022 à 12h18 following a purchase from 13/10/2022

everything is perfect: delivery times, quality of the delivery person, contents of the packages, and the product itself, of course!

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Roland G.

Published on 02/11/2022 à 12h16 following a purchase from 10/10/2022

very good

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Claire S.

Published on 01/11/2022 à 19h58 following a purchase from 07/10/2022

availability; understanding, efficiency

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Didier W.

Published on 31/10/2022 à 21h24 following a purchase from 08/10/2022

Everything was perfect: clear site, order, confirmation, fast and free delivery. ...Now all that's left is to set up the zip line! A small remark from a designer: a wooden seat is more valuable, but it would be even better with a rubber toroidal profile fitted tightly, glued.

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Isabelle F.

Published on 31/10/2022 à 21h23 following a purchase from 07/10/2022

The trampoline seems to be of good quality. It lacks some explanations in the manual to facilitate assembly.

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Johan S.

Published on 30/10/2022 à 21h55 following a purchase from 04/10/2022

the quality of the net is very average, we are disappointed

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Response from France Trampoline Published on 06/10/2022

Hello, We are sorry to hear that you are not satisfied with the quality of your textile net. This polyester textile net is very strong with a weight of 100g/m², a material much more resistant than polyethylene, which is a material often used on low-end trampolines. If you encounter a problem with your net, do not hesitate to send us an email with photos at [email protected] or to contact us directly by phone at 0556360462. Best regards, The France Trampoline team

Fauve M.

Published on 30/10/2022 à 17h46 following a purchase from 07/10/2022

Perfect

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Patricia R.

Published on 30/10/2022 à 15h38 following a purchase from 12/09/2022

recommended by my daughter-in-law

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Martin C.

Published on 30/10/2022 à 13h49 following a purchase from 07/10/2022

good

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Antoine D.

Published on 27/10/2022 à 20h35 following a purchase from 06/10/2022

Good product, fast delivery, product hard to find on the site

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Sigrid C.

Published on 27/10/2022 à 10h13 following a purchase from 07/10/2022

tt OK

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Robert J.

Published on 27/10/2022 à 09h28 following a purchase from 19/09/2022

The service was perfect, with the intervention of ***, for the sales representative. The order was executed immediately and delivery took place in the few days that followed. I want to thank the entire France Trampoline team: the sales team, the logistics team for processing and sending the order!

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Sabine B.

Published on 26/10/2022 à 21h54 following a purchase from 04/10/2022

Everything is perfect, from advice to after-sales service, including delivery times.

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Cadiou R.

Published on 26/10/2022 à 16h19 following a purchase from 02/10/2022

Fast and efficient

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Reyes L.

Published on 26/10/2022 à 10h55 following a purchase from 04/10/2022

Good product and quality.

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Jacqueline M.

Published on 25/10/2022 à 18h50 following a purchase from 04/10/2022

Found an accessory for an old model thanks to my contact, delivered very quickly. Quick and friendly contact.

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Virginie F.

Published on 24/10/2022 à 18h55 following a purchase from 02/10/2022

Hello, I still have not received my order which dates back to September. Consequently, my trampoline is still not covered.

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Response from France Trampoline Published on 04/10/2022

Hello, As explained during our many exchanges, the carrier Mondial Relay encountered a problem with your shipment. According to their general sales conditions (GSC), they have a maximum of 15 days from the date we filed our complaint to determine whether the package is lost or not. After several follow-ups, but having received no response from them on the 15th day, we proceeded to resend your order via another carrier at our expense. Please note that when you select a carrier, you accept their GSC, which are accessible from our GSC. Indeed, you accept our GSC when validating your order. We remain at your disposal for any further information. The France Trampoline team

Marc M.

Published on 24/10/2022 à 10h26 following a purchase from 04/10/2022

4th purchase, always perfect. Fast delivery, quality material, especially do not hesitate to order from France trampoline. That's all that needs to be said

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Nathalie M.

Published on 24/10/2022 à 08h25 following a purchase from 30/09/2022

Very nice trampoline that bounces well, the kids are delighted. However, the package arrived very damaged but no issue with the final product.

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Jean-christophe L.

Published on 23/10/2022 à 16h40 following a purchase from 01/10/2022

Good

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Marie-hélène M.

Published on 23/10/2022 à 14h14 following a purchase from 03/10/2022

Very very good after-sales service, I highly recommend. Responsive, parts change the best. A big thank you

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Serge B.

Published on 23/10/2022 à 11h31 following a purchase from 01/10/2022

Good services.

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Kevin R.

Published on 23/10/2022 à 11h21 following a purchase from 02/10/2022

Very good site

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Thibault T.

Published on 20/10/2022 à 14h40 following a purchase from 25/09/2022

Perfect from order to delivery. The product is as described. Assembly is not too complicated and the videos on the site also help a lot.

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Wandy D.

Published on 18/10/2022 à 19h55 following a purchase from 20/09/2022

Perfect, good order tracking, perfect delivery, fast delivery

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Xavier H.

Published on 18/10/2022 à 12h37 following a purchase from 24/09/2022

Very easy order. Very fast delivery. Very friendly and accommodating delivery person. Difficult assembly: the metal elements of the frame fit together poorly. We had to use pulley systems to align the elements properly and fit them together.

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Jérôme S.

Published on 18/10/2022 à 12h18 following a purchase from 25/09/2022

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Muriel C.

Published on 18/10/2022 à 09h59 following a purchase from 24/09/2022

I am very satisfied with my order. The item arrived very quickly. The structure is solid and of good quality. I recommend your site to my acquaintances +++ Just a downside though. You have stock shortages that prevented me from taking everything I wanted at once.

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Christophe M.

Published on 18/10/2022 à 08h50 following a purchase from 27/09/2022

Product delivered on time and in good condition

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Véronique S.

Published on 17/10/2022 à 17h45 following a purchase from 23/09/2022

Very good

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Eric F.

Published on 17/10/2022 à 10h37 following a purchase from 26/09/2022

Fast, correct, no problem

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Catherine K.

Published on 15/10/2022 à 12h34 following a purchase from 16/05/2022

Fast shipping. Very good quality

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Laurence C.

Published on 15/10/2022 à 11h31 following a purchase from 11/07/2022

Good overall experience. The delivery was very long due to a lack of availability.

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Vanessa B.

Published on 14/10/2022 à 21h46 following a purchase from 22/09/2022

Very good, fast delivery. Top trampoline

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Wim D.

Published on 13/10/2022 à 12h27 following a purchase from 22/09/2022

Everything ok

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Sylvia L.

Published on 12/10/2022 à 18h14 following a purchase from 20/09/2022

Impeccable product. Fast delivery, well packaged, very nice delivery person

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Nathalie B.

Published on 12/10/2022 à 16h12 following a purchase from 21/09/2022

Very fast shipping. Perfect

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Christèle P.

Published on 12/10/2022 à 14h25 following a purchase from 20/09/2022

Excellent product, of good quality, as a childminder, the little ones are delighted as are my grandchildren.

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Marc-andre M.

Published on 12/10/2022 à 09h40 following a purchase from 22/09/2022

The basketball hoop is of poor quality. After one day of use, it no longer holds horizontally. I am trying to modify the fixing paste to improve the product.

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Response from France Trampoline Published on 22/09/2022

Hello, We are sorry to hear that you are experiencing a problem with the installation of your basketball hoop. To date, we have not received any email or photos from you illustrating the problem encountered. Please feel free to send us information so that we can see if the hoop has been properly installed or if the fixing paste has a defect. It is important to note that it is not recommended to hang or cling to the hoop or the netting. We remain at your disposal for any further information by phone at 05 56 36 04 62 or by email at [email protected]. The France Trampoline team