Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 3, 4 and 5 stars

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Gaetan C.

Published on 31/08/2022 à 17h34 following a purchase from 21/07/2022

Great!

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Christelle R.

Published on 31/08/2022 à 11h57 following a purchase from 21/07/2022

I am disappointed with the product. Indeed, when we bought the jump 250 trampoline, the net opened in an L shape with Velcro and plastic carabiners. The one we received opens with a vertical zipper, which complicates getting in and out of the trampoline. I would have preferred 2 zippers to maintain the L access.

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Response from France Trampoline Published on 25/07/2022

Hello, we have taken your request into account, however, the described opening (which was marketed in the past) is no longer compliant with current French and European standards where it is necessary to market a vertical opening only and not in an L shape. We are sorry but we cannot do otherwise unfortunately. France Trampoline

Catherine G.

Published on 31/08/2022 à 09h24 following a purchase from 21/07/2022

Service met my expectations: quality, speed, professionalism.

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Des Lancieres C.

Published on 31/08/2022 à 08h13 following a purchase from 21/07/2022

The net is of good quality, but the old closure seemed better. The zipper will certainly not last as long, with successive and daily uses.

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Catherine R.

Published on 30/08/2022 à 13h50 following a purchase from 20/07/2022

Excellent material, but the assembly manual is not very clear (e.g., we realized at the end that there was a specific tool to tension and untension the springs! It's not obvious if you've never assembled this type of material before).

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Typhanny T.

Published on 29/08/2022 à 21h54 following a purchase from 16/07/2022

The trampoline meets our expectations.

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Rémi P.

Published on 29/08/2022 à 14h32 following a purchase from 18/07/2022

very good service

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Alberto C.

Published on 29/08/2022 à 11h51 following a purchase from 17/07/2022

I purchased the safety net for the trampoline, which had torn after three years of intensive use. The new net is slightly different in the side closure (now much more practical, with a sturdy zipper), and the shipping was really fast!

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Francesc G.

Published on 29/08/2022 à 10h51 following a purchase from 18/07/2022

Very good attention, resolving doubts with professionalism

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Matthieu H.

Published on 29/08/2022 à 10h10 following a purchase from 19/07/2022

A delivery problem was quickly resolved; well done for the implementation of customer service! Thank you. The assembly went well even if the manuals could be more explicit, particularly with more precise drawings accurately representing the parts to be assembled (which is not always the case). Very good quality; the family is happy!

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Andreas S.

Published on 29/08/2022 à 09h36 following a purchase from 18/07/2022

We wanted to order a new jumping mat because ours had a hole. Unprompted, communication was made with us and the original order was retrieved, which allowed the exchange of the jumping net under warranty. Thank you for the warranty processing. This is not taken for granted everywhere.

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Diana P.

Published on 28/08/2022 à 21h53 following a purchase from 17/07/2022

Fits well and is easy to attach.

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Jocelyne M.

Published on 28/08/2022 à 17h12 following a purchase from 18/07/2022

Delivery on time without any problem. Very good quality, perfect.

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Severine G.

Published on 28/08/2022 à 15h15 following a purchase from 14/07/2022

Product meets expectations. Qualitative product.

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Olivier K.

Published on 28/08/2022 à 13h37 following a purchase from 17/07/2022

Good quality trampoline, quite easy to assemble even if the assembly manual could be a bit more explicit.

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Audrey G.

Published on 28/08/2022 à 10h50 following a purchase from 16/07/2022

Quality product and delivered on time.

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Sylvia G.

Published on 28/08/2022 à 10h46 following a purchase from 17/07/2022

Top goods and fast delivery

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Flora B.

Published on 28/08/2022 à 08h54 following a purchase from 17/07/2022

Very good site, fast and efficient. High quality products.

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Jean Paul B.

Published on 27/08/2022 à 21h17 following a purchase from 17/07/2022

Very good service

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Michel J.

Published on 27/08/2022 à 12h51 following a purchase from 18/07/2022

Order of protections for the posts of the net. The product corresponds perfectly and the delivery was made on time.

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Danielle A.

Published on 27/08/2022 à 11h28 following a purchase from 04/06/2022

Excellent quality material with a very well explained zip line assembly manual. It takes 2 adults to install it, one of whom should be strong enough to tension the cable. Our grandchildren are delighted to enjoy it.

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Pierre G.

Published on 27/08/2022 à 08h42 following a purchase from 10/07/2022

Good product

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Eline C.

Published on 26/08/2022 à 11h53 following a purchase from 11/07/2022

Quality equipment and delivered within the announced time frame.

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Henri C.

Published on 26/08/2022 à 11h43 following a purchase from 14/07/2022

Assembly a bit physical but we managed.

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Claudette P.

Published on 25/08/2022 à 14h20 following a purchase from 15/07/2022

Satisfactory

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Naim B.

Published on 24/08/2022 à 15h36 following a purchase from 06/06/2022

"Trampoline Jump’Up 360 - Pack XL" model, good quality and not difficult to install with two people. Delivery received on time. The ladder is of good quality but is meant to be placed without attaching to the structure (not very stable), and therefore not very easy to use. I recommend the product.

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Claudine D.

Published on 24/08/2022 à 15h31 following a purchase from 13/07/2022

Everything was perfect. The equipment and the delivery

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Nathalie P.

Published on 24/08/2022 à 14h55 following a purchase from 12/07/2022

delighted with my purchase for my granddaughters, I took the large dome model to climb with the swing and the inner canvas but I find it a shame that holes are not provided in it to be able to put the swing at the same time, but they love it

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Michel B.

Published on 24/08/2022 à 12h28 following a purchase from 15/07/2022

everything is ok

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Dominique B.

Published on 24/08/2022 à 10h32 following a purchase from 11/07/2022

very satisfied with the product and the service (delivery and assembly instructions.)

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Gwendoline L.

Published on 23/08/2022 à 21h35 following a purchase from 12/07/2022

Very good follow-up whether by email or phone with the carrier, fast delivery, pleasant and professional delivery person

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Maroun H.

Published on 23/08/2022 à 19h54 following a purchase from 10/07/2022

Beautiful and sturdy product. It's a shame there are no spare nuts, bolts, or other small parts. Assembly is not easy alone.

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Lesur A.

Published on 23/08/2022 à 18h21 following a purchase from 10/07/2022

high-quality trampoline, easy to assemble and very pleasant to use. Thank you

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Gerard C.

Published on 23/08/2022 à 12h41 following a purchase from 04/07/2022

good service delivery on dates and easy to install, to recommend

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Christine P.

Published on 22/08/2022 à 21h46 following a purchase from 10/07/2022

Satisfactory order. Fast delivery. Equipment is quite correct

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Sabrina L.

Published on 22/08/2022 à 21h35 following a purchase from 10/07/2022

Super

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Adryan S.

Published on 22/08/2022 à 20h31 following a purchase from 02/07/2022

It's the TOP for children. No issues with delivery and installation => everything went well

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Anne B.

Published on 22/08/2022 à 17h50 following a purchase from 06/07/2022

We are satisfied

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Emanuela D.

Published on 22/08/2022 à 16h51 following a purchase from 11/07/2022

Protection ring for trampoline perfect

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Matthieu V.

Published on 22/08/2022 à 16h39 following a purchase from 08/07/2022

Product conforms to the order and within the delivery times.

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