Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 063 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1, 3 and 4 stars

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Tatiana M.
Rating: 4 out of 5
following a purchase from 23/02/2013
Quick order, delivery times respected, quality product, you need to allow time for assembly.
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Denis L.
Rating: 4 out of 5
following a purchase from 12/01/2013
Fast shipping, easy to install trampoline that seems to be of good quality. Too bad the protective cover is not provided...
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David T.
Rating: 4 out of 5
following a purchase from 12/01/2013
So cool!!!!!!
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Aline P.
Rating: 4 out of 5
following a purchase from 22/02/2013
the site is very good and the material is of good quality. I have one complaint about the delivery service, which is unable to give you a time slot, which says it will call you back but does not do so, I called at least 4 times to be told that the truck was in front of my house and was going to leave, no one had warned me!! Great difficulty in assembling the trampoline and especially the protective net! We took 2 and a half to 4 hours. After all these mishaps, the kids and adults are constantly on it!
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Murielle L.
Rating: 4 out of 5
following a purchase from 28/12/2012
clear and attractive
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Veronique C.
Rating: 4 out of 5
following a purchase from 15/02/2013
very good product, very correct delivery times. however, the manual could be clearer and with photos. one attachment of the net gave way during the first use at the spring level. the assembly and disassembly on the site does not correspond to reality, it is much less easy in real life. but it is worth it in the end to allow for wonderful moments
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Elisabeth B.
Rating: 4 out of 5
following a purchase from 07/02/2013
The delivery time was respected, however the assembly time for the trampoline was 4 hours and not one hour thirty. The manual is quite clear and you have to be very attentive to position the springs (count carefully which hole the spring should be positioned in). The trampoline seems to be of good quality and the bounce (jump up 360) brings joy to the whole family. A downside for the protective cover: you have to remove the hoop of the net, but since it is very high, it is difficult to access the top of the poles to remove it. Overall, we do not regret our purchase at all.
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Sylvain M.
Rating: 4 out of 5
following a purchase from 27/12/2012
no problem, all good
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Sebastien M.
Rating: 4 out of 5
following a purchase from 14/02/2013
Very good service from start to finish of the order. Regarding the receipt of the goods, possibility to pick it up directly from the carrier. Very good material and very easy to assemble.
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Stephanie C.
Rating: 4 out of 5
following a purchase from 20/02/2013
Impeccable service, quality of materials also for this trampoline (wahoo). The protective cover seems a bit tedious to put on. Overall: very serious. To recommend.
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Ludovic M.
Rating: 4 out of 5
following a purchase from 09/01/2013
Delivery time a bit long.
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Response from France Trampoline
Hello, After verification, the carrier tried to contact you on April 22 to set up an appointment. The appointment was confirmed on April 25 for April 27 and following a modification discussed with you, the appointment was moved to April 29. We remain at your disposal for any further information. The France Trampoline team.
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Josette L.
Rating: 4 out of 5
following a purchase from 19/12/2012
Fast delivery time, and respected; interesting purchase follow-up: I had a problem, I 'wrote' and received a response by return email.
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Benedicte B.
Rating: 4 out of 5
following a purchase from 19/02/2013
Good quality material, in accordance with the description, well-made website with a very practical FAQ, delivery on time.
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Sandrine M.
Rating: 4 out of 5
following a purchase from 01/01/2013
Very good quality product, matching the description and my expectations.
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Nicolas L.
Rating: 4 out of 5
following a purchase from 04/02/2013
Nothing to report for now... no unpleasant surprises.
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Sandra D.
Rating: 4 out of 5
following a purchase from 25/02/2013
Order delivered quickly. Good quality. Easy to assemble. Too bad the delivery service leaves something to be desired (does not keep their commitments, unpleasant delivery person at first but quickly improved).
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Delphine F.
Rating: 4 out of 5
following a purchase from 13/01/2013
Fast and timely delivery.
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Morgane D.
Rating: 4 out of 5
following a purchase from 29/12/2012
Very reasonable delivery times. Easy to assemble material, I think a good quality-price ratio.
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Virginie M.
Rating: 4 out of 5
following a purchase from 08/02/2013
very good product delivered on time and very good telephone reception too. Prices are high but the items are of better quality so we find ourselves changing them less often.
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Antoine R.
Rating: 4 out of 5
following a purchase from 04/01/2013
good product
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Richard S.
Rating: 4 out of 5
following a purchase from 06/02/2013
good service from France trampoline, but average delivery from the carrier.
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Gerard M.
Rating: 4 out of 5
following a purchase from 05/02/2013
good service without problems
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Julien C.
Rating: 4 out of 5
following a purchase from 17/12/2012
VERY HAPPY WITH THE TRAMPOLINE, CLEAR AND PRECISE ASSEMBLY EXPLANATION, CHILDREN DELIGHTED AND PARENTS TOO
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Jean Marc L.
Rating: 4 out of 5
following a purchase from 07/01/2013
Good material, efficient delivery, net difficult to assemble
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Nicolas M.
Rating: 4 out of 5
following a purchase from 04/01/2013
satisfactory
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Edith L.
Rating: 4 out of 5
following a purchase from 09/01/2013
Fast delivery but it would be good if the delivery person made an appointment.
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Bruno P.
Rating: 4 out of 5
following a purchase from 30/01/2013
Fast delivery, well explained assembly, simple even for one person, robust material for use and weather conditions.
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Cyril B.
Rating: 4 out of 5
following a purchase from 19/12/2012
Solid material aspect, easy to assemble, my son is delighted.
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Caroline O.
Rating: 4 out of 5
following a purchase from 24/12/2012
I am delighted with my choice. It's very good material and the phone contact I had for more information was absolutely up to par. Only downside: I ordered the net for playing handball or football in the trampoline, but it is almost unusable in a trampoline with a diameter of less than 3.50m. Which is of course my case.
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Marie Thérèse R.
Rating: 4 out of 5
following a purchase from 11/02/2013
Good product but the shipping cost is overpriced with the purchased product: 19€ for a package under 2 kg.
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Catherine O.
Rating: 4 out of 5
following a purchase from 10/12/2012
Very good article, very very expensive
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Philippe C.
Rating: 4 out of 5
following a purchase from 21/01/2013
Fast delivery. Delivery time conforms to what was announced at the time of ordering.
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Thierry J.
Rating: 4 out of 5
following a purchase from 12/01/2013
From ordering to delivery everything was very good. We received the trampoline several days ago but we are waiting for nice weather to set it up.
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Benoit L.
Rating: 4 out of 5
following a purchase from 07/02/2013
Quality customer service, available, and local rates for contacting them. Assembly is simplified, in case of blockage, a phone call and the problem is solved.
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Yannick D.
Rating: 4 out of 5
following a purchase from 13/01/2013
Great material, fast delivery, nothing to say trampoline is top and easy to assemble.
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François G.
Rating: 4 out of 5
following a purchase from 28/12/2012
Delivery + material OK, but assembly instructions not very detailed and especially, no explanation in French for the assembly of the protective net (only Italian and Spanish: with a slightly different system). But overall, it's good, hence the rating.
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Response from France Trampoline
Hello, We apologize for this issue. We noticed this setback yesterday on the instructions for the Ovalie 430 nets only. We sent you the instructions in French by email on 11/03/13 as soon as we saw this. We renew our apologies for this issue. Do not hesitate to contact us at 05 56 36 04 62 if you have any questions. The France Trampoline team.
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Philippe P.
Rating: 4 out of 5
following a purchase from 04/12/2012
Purchase of a complete 3.60 trampoline and after-sales service (springs)
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Nicolas M.
Rating: 4 out of 5
following a purchase from 09/12/2012
We encountered some difficulties assembling the structure. The manual, a photocopy of a photocopy, was not very readable.
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Frédéric T.
Rating: 4 out of 5
following a purchase from 04/01/2013
package quickly delivered arrives properly wrapped on pallet once unwrapped the boxes were damaged apparently nothing is missing and nothing seems deteriorated maybe the promotional price was offered for this reason but this was not stated at the purchase
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Didier D.
Rating: 4 out of 5
following a purchase from 28/11/2012
Respect for commitments, respect for deadlines, respect for price.
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