Customer reviews of France Trampoline

Great trampoline. It's a job to assemble, disassembling it won't be easy, but it jumps really well, is of good quality and the kids are delighted

All well done

Hello A package was wet, the fittings had mold, as it was a gift for the little ones for Easter I couldn't send it back to you. Can you make a commercial gesture please? Thank you for your understanding Mrs. Dhondt

I am missing 5 carabiners that were offered to me for repair and 6 days later still not shipped from the warehouses, so still handed over to the delivery person, will I ever get them?

Order compliant, but a bit expensive.....

Nothing to report.

Net of lower quality than that of my original jump up 360 trampoline... no double closure, less reinforcement, I am extremely disappointed given the price of the parts...

Deadline respected

Clear site allowing for informed choice

Unfortunately not satisfied because we called your service to be sure of the part to order but after receiving it, it does not match our model. We are professionals with 2 trampolines that we plan to change soon, but we will see with which supplier?

The items are of impeccable quality. However, I ordered 2 items and had to pay shipping fees twice. I wanted to choose free shipping but I never managed to validate my order. So I selected Chronopost, a paid service. Moreover, the jumping mat was packed in a simple open plastic bag... That makes the delivery expensive... The springs were delivered a few days later in a well-sealed box. One delivery would have been more economical and more ecological...

a bit complicated to install but does the job!

I am very happy with the product even though I regret receiving a promo code a few days after ordering!! However, the trampoline's edge does not stay between the net and the outer bar. It's a shame. There are hooks that broke very quickly as well.

Delivery was late. Fortunately, the delivery person was friendly. The installation instructions were very brief, leading to errors. Some elements were difficult to install, resulting in injury. The result is fortunately up to standard!

Products conforming to my order, protective net for my 4.90m oval trampoline, but unfortunately damaged! Holes at the closure system of the access flap... A bit disappointed given the price, one could expect better quality!

The jumping canvas has defects

These are not exactly the same springs as the original ones but they are the correct size to replace the broken ones.

Delivery time of 2 to 5 days not respected. The trampoline did not arrive in time for our child's birthday. The delivery took 10 days.

After a month, I am still waiting for my order and customer service is poor and slow

Correct packaging, correct delivery

Order placed quickly.

The cover was delivered without the springs.

The service and delivery were perfect. The difficulty came later, with the assembly. Very difficult to assemble.

I bought a new protective net for my trampoline purchased 15 years ago. I was very disappointed with the quality of this product compared to the net I had, which was obviously purchased from you. The zipper is of a single length without a return and not reinforced, the thickness of the mesh of the net is considerably reduced. The old net must weigh double that of the new one. It's a shame to reduce costs and compromise quality. I will hesitate to recommend France trampoline now.

Be careful with the assembly instructions which sometimes lack precision (for the climbing dome)

Hello, everything is good, I would buy from you again

Bbbb

Very good products, very satisfied, just the delivery time was very long

THE ATTENTION HAS BEEN VERY GOOD, THE MATERIAL SEEMS TO BE OF GOOD QUALITY. MY OPINION IS THAT THE ASSEMBLY INSTRUCTIONS COULD BE IMPROVED, BUT OVERALL I AM VERY SATISFIED WITH THE PURCHASE. I WILL BUY AGAIN IF I NEED MORE THINGS.

No problem

Very attractive and entertaining dome for children, but you need several people to assemble it.

Top service

The trampoline meets the description. However, a bit disappointed with the quality of the net and hooks. It does not prevent the children from slipping underneath and at the first fall one of the hooks holding it broke. I have serious doubts about the long term.

Complete delivery. However, the originally promised fast delivery date (with corresponding additional costs compared to a normal delivery) could not be maintained due to delivery by freight forwarding. The geodome itself is a great stable piece of equipment for the kids.

Good, but packaging still not great.

Order (large squirrel cage) shipped and received quickly. Nice surprise upon unpacking, the colors are beautiful (I hope they will remain so over time). The assembly manual is relatively clear. We assembled the bottom part by tightening minimally but it was too much... a bit tricky to move on to the second. The paint chips very quickly and for not much, and one of the bars bent with disconcerting ease... once we loosened it to the max, we were able to assemble the rest without too much trouble. Fortunately, the 2 enameled tubes are hardly visible and the one that was bent could be straightened. Once assembled and all screws tightened, the structure is relatively solid and can be easily moved by one adult. We were 2 for the assembly and it was necessary. We are happy and the children too. We'll see about the durability over time but for now it's great.

Not recommended, I ordered a slackline brake, the kids had fun for 3 days and then it broke. Sent a photo to possibly get a replacement, nothing happened, on the contrary, they doubt that it was installed correctly, etc. The picture shows the installation exactly. Installed according to the instructions ... no replacement received, would not buy here again

happy with the service

Not bad

Good quality product, impeccable ordering process, however, relatively long delivery time.