France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Disappointed that the material was not delivered completely the first time
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Response from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. We are sorry that your order was only partially delivered to you at first. Our sales service then sent you the missing part so that you could properly install your cover. We apologize for this inconvenience and wish you good times on your trampoline! Best regards, the France Trampoline team
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Martin A.
Rating: 4 out of 5
following a purchase from 16/12/2018
Just 12 days to be delivered
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Isabelle L.
Rating: 4 out of 5
following a purchase from 14/12/2018
The advice is excellent and reassuring. The transport is not very reliable in terms of timing and the driver did not want to put the package in the garden.
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Jean-benoit M.
Rating: 4 out of 5
following a purchase from 06/11/2018
I am rather satisfied, except for the announced delivery times of 3 weeks of production... A few days before the end of the 3 weeks I receive an email informing me that it will actually be almost 2 months (surely due to overloaded production scheduling).... I had to respond expressing my disappointment for the deadline to be shortened. If the deadline had been announced from the start (not a few days before the date I thought I would receive the package), I could have been more understanding.
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Annick R.
Rating: 4 out of 5
following a purchase from 06/12/2018
Quality service, received on time, gift arrived at the right moment, waiting for use.
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Annick R.
Rating: 4 out of 5
following a purchase from 06/12/2018
It has not been unpacked, the envelope is soft, I will tell you more when we have installed it
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Valérie D.
Rating: 4 out of 5
following a purchase from 11/12/2018
Item conforms to our expectations. Assembly instructions not always very clear.
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Guy D.
Rating: 4 out of 5
following a purchase from 11/12/2018
Good, no particular remarks.
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Francine M.
Rating: 4 out of 5
following a purchase from 09/12/2018
Assembly a bit difficult. Instructions not clear regarding the installation of the protective sleeve.
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Sophie N.
Rating: 4 out of 5
following a purchase from 07/12/2018
Super trampoline of good quality, fast delivery. A bit tedious to assemble even with two adults, plan for a good half day. The children are thrilled! They jump 'super high'.
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Martine B.
Rating: 4 out of 5
following a purchase from 07/12/2018
We haven't opened the packages yet since the children are not on site, this will happen during January, thank you.
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Florian F.
Rating: 4 out of 5
following a purchase from 07/12/2018
Serious from start to finish.
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Annie P.
Rating: 4 out of 5
following a purchase from 06/12/2018
In line with our expectations.
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Benjamin V.
Rating: 4 out of 5
following a purchase from 05/12/2018
Fast shipping and delivery, delivery instructions respected.
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Rodolphe R.
Rating: 4 out of 5
following a purchase from 29/11/2018
well-packaged product, serious shipping
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Aubert S.
Rating: 3 out of 5
following a purchase from 18/10/2018
Slow response for all procedures, the delivery time was not met and the delay was excessive.
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Marc J.
Rating: 4 out of 5
following a purchase from 29/11/2018
There is a problem with the delivery address for the carrier to deliver to me, I didn't understand anything, we have registered our address on your site thank you.
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Lou G.
Rating: 4 out of 5
following a purchase from 29/11/2018
Simple order, fast delivery, product exactly as presented on the site.
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John-thomas T.
Rating: 3 out of 5
following a purchase from 28/11/2018
The package arrived several days late... But compliant...
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Response from France Trampoline
Hello, thank you for your comment. We are sorry for this delivery delay, unfortunately independent of our will, especially at this end of the year. The France Trampoline team
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Lucie U.
Rating: 4 out of 5
following a purchase from 27/11/2018
Very good website, Since it's a Christmas gift the product hasn't been opened or tested yet Arrived very quickly after placing the order Can't wait to see the quality That's why I only give 4 stars
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Françoise N.
Rating: 4 out of 5
following a purchase from 28/11/2018
My trampoline is in winter storage. Therefore, I couldn't set up the ordered part. Order received very quickly but I didn't appreciate the delivery service that doesn't notify, bumps into the door and announces another delivery day without giving any time, neither morning nor afternoon.....
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Dominique F.
Rating: 3 out of 5
following a purchase from 27/11/2018
package very damaged crushed everywhere
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Response from France Trampoline
Hello, and thank you for taking the time to leave a comment. We are sorry that the delivery did not bring you complete satisfaction: if this situation were to arise again in the future, please make sure to clearly state your precise reservations on the delivery note from the driver at the time of receipt, in order to allow for the opening of a claim against the carrier. We remain at your disposal for any questions, the France Trampoline team.
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Nicole C.
Rating: 4 out of 5
following a purchase from 24/11/2018
Delivery on time of a product that meets our expectations
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Eric B.
Rating: 4 out of 5
following a purchase from 25/11/2018
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Astrid L.
Rating: 3 out of 5
following a purchase from 26/11/2018
Regarding the number of stars, it is not appropriate because concerning the delivery nothing to say, perfect. As for the product, I can't tell you anything for now, the trampoline being a gift for Christmas, it has not yet been set up. Best regards.
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Response from France Trampoline
Hello, and thank you for your comment! We wish you a very happy end of year celebrations and good times on your trampoline! The France Trampoline team
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Imhoff M.
Rating: 4 out of 5
following a purchase from 24/11/2018
Very happy with my purchase. Great ease of contact with the supplier (directly). Very attentive.
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Annie R.
Rating: 4 out of 5
following a purchase from 21/11/2018
for now nothing to report, now we are waiting for Christmas to discover the product
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Grégory D.
Rating: 4 out of 5
following a purchase from 20/11/2018
Product delivered quickly with a very professional carrier I will show it next spring but I have no doubt about the quality
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Angelo T.
Rating: 4 out of 5
following a purchase from 10/11/2018
I bought small black plastic hooks (30). They are not identical to the originals and of lower quality. For the rest, nothing to report.
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Joseph I.
Rating: 4 out of 5
following a purchase from 06/11/2018
So far everything is fine.
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Gilles D.
Rating: 4 out of 5
following a purchase from 06/11/2018
Just a pity there aren't enough ties
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Frederic M.
Rating: 3 out of 5
following a purchase from 04/11/2018
I am happy to have received my package despite the Belgian postal strike, this was a sample to see with a larger order? I remain confident.
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Pierre C.
Rating: 4 out of 5
following a purchase from 31/10/2018
Order placed by phone and confirmed by email. Order, shipping and receipt went smoothly. ***** I had a bit of difficulty stretching your protective cover over my trampoline's fabric and I'm still not sure if I did it correctly as I didn't find any instructions in the packaging and my cover is not tight despite the hooks. My lack of experience and technique??
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Guillaume B.
Rating: 4 out of 5
following a purchase from 27/10/2018
Good product
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Andre B.
Rating: 4 out of 5
following a purchase from 23/10/2018
very good product
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José M.
Rating: 4 out of 5
following a purchase from 23/10/2018
Very good
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Paolo C.
Rating: 4 out of 5
following a purchase from 13/10/2018
The material is perfect Corresponds to what was described Not having an Italian telephone contact is a limitation The carrier, however, was terrible He left all the material outside the gate telling my 80-year-old father that he was not paid to be a porter
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Domitille C.
Rating: 4 out of 5
following a purchase from 15/10/2018
Order conforms.
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Helene C.
Rating: 4 out of 5
following a purchase from 15/10/2018
product conforms to the description and my teenage children are fully enjoying it. Delivery was very quick and within the announced deadlines.
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Nathalie N.
Rating: 1 out of 5
following a purchase from 09/07/2018
two months delay before providing the requested material and more than 10 reminders. you can check the emails and all the excuses you provided me. Unworthy of a professional! ***
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Response from France Trampoline
Hello, First of all, we thank you for taking the time to leave a comment. Regarding your order for a custom trampoline, it has indeed and unfortunately been a victim of a delay beyond our control in its manufacturing and delivery. We sincerely apologize for the inconveniences caused and remain at your disposal for any questions or comments. Best regards, the France Trampoline team
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