France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Extra trampoline once assembled! Product meets expectations, great quality, only small downside, the manual is "useless" and a tool is missing to easily pull on the springs to put them in place.
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Joel V.
Rating: 4 out of 5
following a purchase from 22/04/2018
Delay in delivery, had to schedule another appointment. Satisfactory trampoline mat, to be confirmed over time.
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Maxence C.
Rating: 4 out of 5
following a purchase from 11/04/2018
Fast delivery: order placed on April 11 at 10:00 PM and trampoline delivered on April 17 at 3:00 PM. The manual and the video complement each other. During assembly, I noticed that a black plastic base was missing on a lower post. I called on April 19 and am still waiting for the part. Lastly, a third step on the ladder would be welcome as our 4-year-old daughter has some difficulties accessing it.
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Fabien M.
Rating: 4 out of 5
following a purchase from 22/04/2018
Very good trampoline. Unfortunately, the metal ties to connect the trampoline to the nets are a bit too short. Tightening the nut is not obvious.
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Denis C.
Rating: 3 out of 5
following a purchase from 21/04/2018
Good reception
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Florent G.
Rating: 4 out of 5
following a purchase from 21/04/2018
The assembly was done quite easily, the manual is rather well explained. The tool for inserting the legs is not easy to use though, but with a bit of method and strength, you can manage without it. Only downside, one of the attachments for the protective cover broke on the first use.
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Sophie A.
Rating: 4 out of 5
following a purchase from 21/04/2018
Only downside: the packaging is a bit light.
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Annette L.
Rating: 4 out of 5
following a purchase from 05/05/2018
Good advice and inquiry regarding the measurements of jumping mats promptly after the order. Fast and flawless delivery, first impression of the quality good. Provider recommended.
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Isabelle U.
Rating: 4 out of 5
following a purchase from 22/04/2018
Good except the manual which is not detailed enough. A day of assembly instead of a few hours...
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Cédric C.
Rating: 4 out of 5
following a purchase from 21/04/2018
Very professional.
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Alexandre B.
Rating: 4 out of 5
following a purchase from 19/04/2018
Quality product but the assembly could be improved. The fitting of the lower tubes with the legs of the trampoline is not easy as there is no rotational indexing to align the small integrated springs with the legs of the trampoline.
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Jerôme G.
Rating: 4 out of 5
following a purchase from 17/04/2018
wahoo 390 perfect purchase the delivered stirrups were not the right ones they redelivered them within 8 days ... need to see over several years but here in 15 days my children use it every day and we parents too... GREAT ...
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Binder P.
Rating: 4 out of 5
following a purchase from 17/04/2018
correct
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James G.
Rating: 4 out of 5
following a purchase from 12/04/2018
Very good
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Jean François T.
Rating: 4 out of 5
following a purchase from 11/04/2018
Not disappointed upon receipt of the trampoline.
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Valerie E.
Rating: 4 out of 5
following a purchase from 16/04/2018
Excellent quality material and delivery time more than reasonable. I recommend without hesitation and will not hesitate in case of future need.
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Alexandre R.
Rating: 4 out of 5
following a purchase from 15/04/2018
The website is well thought out but finding accessories and spare parts is not always easy. But in the end, you find what you're looking for and that's essential to enjoy your trampoline for years to come!
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Sylvie C.
Rating: 3 out of 5
following a purchase from 14/04/2018
Seat poorly adapted for children, the gap between the seat and the handle is too large. Instructions poorly explained, we had to redo it twice. And for the price, you still have to buy a sandbag for the brake. For safety, I also bought a safety harness for the children. The zip line is very long and the child can let go at any moment. It's dangerous with the speed. I don't understand how such an item can be sold without safety accessories at least for children. Otherwise, good item, we have fun, just need to review these criteria.
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Response from France Trampoline
Hello, thank you for your feedback, we take note of your comments. Please note that it is possible to adjust the height of the seat in 2 ways: the first with the
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Joelle I.
Rating: 4 out of 5
following a purchase from 17/04/2018
very good item easily found only the transport was longer than expected.........
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Gerardo H.
Rating: 4 out of 5
following a purchase from 15/04/2018
Good quality product delivered on time. I didn't give it 5 stars because the color doesn't match the photo.
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Anne-sophie H.
Rating: 4 out of 5
following a purchase from 15/04/2018
Very good product Very satisfied
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Myriam J.
Rating: 4 out of 5
following a purchase from 14/04/2018
Good quality. A bit difficult to install, but the result is nice and the kids are happy
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Sébastien B.
Rating: 4 out of 5
following a purchase from 15/04/2018
Relatively fast delivery, one week. Product conforms and of good quality
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Tall C.
Rating: 4 out of 5
following a purchase from 15/04/2018
Good quality product delivered on time. Assembly a bit long and difficult.
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Stephane S.
Rating: 4 out of 5
following a purchase from 01/04/2018
Item conforms to the order but delivery was difficult because the size of the package was not accepted by the Relay point. Result: Return to the carrier and package blocked with them for several weeks. Only my phone call to France Trampoline allowed to restart the delivery process which was quick afterwards. The website should check the size of packages before offering the Relay point option.
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Perrine R.
Rating: 3 out of 5
following a purchase from 12/04/2018
Good contact, but bad result: indeed the person who took care of me made an order mistake. I received a trampoline net that is not at all the size of my trampoline. So I have to return the wrong net and I am waiting for the new one........
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Response from France Trampoline
Hello, We would like to sincerely apologize for this mistake on our part. We are doing everything possible to send you the correct protective net as quickly as possible. The France Trampoline Team
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Mikael M.
Rating: 4 out of 5
following a purchase from 12/04/2018
good
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Stephanie M.
Rating: 4 out of 5
following a purchase from 11/04/2018
Perfect
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René M.
Rating: 4 out of 5
following a purchase from 10/04/2018
good
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Confais E.
Rating: 4 out of 5
following a purchase from 09/04/2018
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Hélène P.
Rating: 4 out of 5
following a purchase from 11/04/2018
easy to place an order! good information and the delivery time was respected! very satisfied!
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Frede V.
Rating: 4 out of 5
following a purchase from 12/04/2018
Quality material. Just a small downside regarding delivery: we requested delivery on a Saturday, the order arrived on another day...
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Heike B.
Rating: 3 out of 5
following a purchase from 21/03/2018
The purchase and delivery went well, but unfortunately we have not yet been able to get rid of the huge double pallet on which the trampoline was delivered. The freight forwarder refused to take it back, and the bulky waste we ordered for today did not take it either. We would be grateful for any advice as we are now left with a disposal that is chargeable for us. Best regards
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Response from France Trampoline
Dear customer, thank you very much for your feedback. Pallets are essential for transporting large products to ensure that we can deliver orders to our customers smoothly, undamaged, and as quickly as possible. We are very sorry that we cannot take care of the disposal of the transport material, such as the pallet, the box that encloses the delivery, or the protective film. We still hope that you are satisfied with the actual product and that it fully meets your expectations. Best regards to NRW, your Trampoline Technology Team
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Carole P.
Rating: 4 out of 5
following a purchase from 06/04/2018
quick order and shipping, serious site
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Nathalie F.
Rating: 4 out of 5
following a purchase from 11/04/2018
Good phone reception and personalized advice. Product corresponding to the order, delivered quickly. One small downside: some assembly elements have slightly evolved since the edition of the manual.
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Bernard D.
Rating: 4 out of 5
following a purchase from 12/03/2018
Product conforms to the request. Fast and punctual delivery.
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Sophie N.
Rating: 4 out of 5
following a purchase from 08/04/2018
Thank you for the welcome I received following an order error on my part.
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Matthieu P.
Rating: 4 out of 5
following a purchase from 09/04/2018
very good follow-up of the shipment
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Marouane B.
Rating: 4 out of 5
following a purchase from 10/04/2018
👍
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Juliette M.
Rating: 4 out of 5
following a purchase from 09/04/2018
Beautiful trampoline but more difficult to assemble than what is stated in the instructions.
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