Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 3 and 4 stars

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Annick G.

Published on 05/04/2018 à 15h20 following a purchase from 14/03/2018

Nothing to report

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Patrick F.

Published on 03/04/2018 à 13h58 following a purchase from 11/03/2018

Order processed and delivered on time. The material corresponds perfectly to the order. I had to contact a representative at F. Trampoline for information and he was available and efficient. I am very satisfied with the service. I had already ordered a spare part for my trampoline and was satisfied, which is why I recommended on the site again this time.

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Audrey L.

Published on 02/04/2018 à 11h41 following a purchase from 11/03/2018

It's a good product, however the assembly is a real puzzle... the assembly guide needs to be revised and detailed more, especially for the starting assembly instructions.

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Jean-Francois P.

Published on 01/04/2018 à 12h49 following a purchase from 09/03/2018

The assembly is not as easy as announced, it requires a certain strength for assembling the T-junction pieces...........for the rest it's perfect!

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Suzanne B.

Published on 28/03/2018 à 14h29 following a purchase from 07/03/2018

trampoline accessories ordered. good material.

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Gilles P.

Published on 28/03/2018 à 11h18 following a purchase from 06/03/2018

very good

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Delphine P.

Published on 26/03/2018 à 18h20 following a purchase from 23/02/2018

Received on time net easy to install. Looks a bit big. Lacks clips underneath for support but it should be fine.

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Betty E.

Published on 26/03/2018 à 08h31 following a purchase from 02/03/2018

Fast service

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Lucie L.

Published on 25/03/2018 à 13h20 following a purchase from 21/02/2018

Easy and fairly quick assembly. Quality of materials. Super happy with my purchase. My daughter is delighted!

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Nicole R.

Published on 25/03/2018 à 10h51 following a purchase from 03/03/2018

Very good product Easy assembly Fixing kit not very convincing to see over time Very fast shipping. Transport and reception ok

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Thomas R.

Published on 25/03/2018 à 09h48 following a purchase from 03/03/2018

Fast delivery Assembly a bit long but simple Trampoline that seems to be of very good quality, to see over time..

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Jacques I.

Published on 22/03/2018 à 13h10 following a purchase from 22/02/2018

kindness of the correspondent facilitated order placement

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Marsan M.

Published on 20/03/2018 à 18h28 following a purchase from 27/02/2018

Very good

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Stephane M.

Published on 20/03/2018 à 14h32 following a purchase from 21/12/2017

Very good advice and impeccable service

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Christine B.

Published on 18/03/2018 à 15h39 following a purchase from 23/02/2018

Good service: fast delivery, delivery tracking

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Antonio R.

Published on 16/03/2018 à 22h41 following a purchase from 23/02/2018

I am satisfied, quick response and quick delivery of the order. The order matches what was requested. Regards,

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Sylvain C.

Published on 16/03/2018 à 16h59 following a purchase from 18/01/2018

Very good

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Pierre C.

Published on 14/03/2018 à 20h49 following a purchase from 20/02/2018

Good

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Julien R.

Published on 14/03/2018 à 15h58 following a purchase from 21/02/2018

Very good thank you

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Guillaume L.

Published on 13/03/2018 à 18h46 following a purchase from 20/02/2018

Professional, attentive and impeccable customer service

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Ludwig T.

Published on 13/03/2018 à 17h43 following a purchase from 19/02/2018

fast. efficient. very high quality product. better quality than the one originally purchased.

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Gabriel M.

Published on 13/03/2018 à 12h12 following a purchase from 13/02/2018

good quality product

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Gwen L.

Published on 11/03/2018 à 14h49 following a purchase from 18/02/2018

A problem with order preparation but the product is great!

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Javier P.

Published on 08/03/2018 à 11h47 following a purchase from 10/02/2018

The first product arrived a bit defective but without any problems they replaced it with a new one. Thank you

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Robert B.

Published on 07/03/2018 à 12h15 following a purchase from 13/02/2018

satisfied, I was contacted by the provider to ensure that my order was indeed for the material

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Lara O.

Published on 28/02/2018 à 19h21 following a purchase from 05/02/2018

Please note that shipments abroad may incur customs fees.

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Michaël S.

Published on 27/02/2018 à 20h14 following a purchase from 25/01/2018

the customer contact from France trampoline is very good however, the transport company is not at the same level

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Doumbia Y.

Published on 27/02/2018 à 15h40 following a purchase from 05/02/2018

Great

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Andre L.

Published on 25/02/2018 à 14h36 following a purchase from 05/02/2018

Happy corresponds to my trampoline

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Gabriel J.

Published on 23/02/2018 à 14h34 following a purchase from 31/01/2018

The trampoline is perfect, the only thing is that the spring protection with the protective net comes off and leaves the metal tubes exposed. Maybe they could include some type of rubber to hold them. Thank you. Best regards

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Guy T.

Published on 22/02/2018 à 18h50 following a purchase from 27/01/2018

Everything was great except that I don't have the instruction manual for the protective cover. Thank you for sending it to me.

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Christine R.

Published on 22/02/2018 à 14h17 following a purchase from 01/02/2018

Very good product

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Virginie V.

Published on 18/02/2018 à 19h21 following a purchase from 27/01/2018

Very easy purchase on the France trampoline website, fast delivery. We haven't assembled the trampoline yet, but the package arrived in very good condition. A big thank you to the driver who delivered it and kindly helped us bring it inside.

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Philippe D.

Published on 18/02/2018 à 12h51 following a purchase from 19/01/2018

quite good but the instructions are not detailed enough

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Martin K.

Published on 14/02/2018 à 21h13 following a purchase from 09/02/2018

The net quality is absolutely top! The advice on the phone was also very satisfactory. However, what I find absolutely inadequate is the assembly instructions! The knots are described more than inadequately and the chosen assembly method is poorly described! Therefore only three stars!

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Pahun N.

Published on 11/02/2018 à 10h17 following a purchase from 17/01/2018

Order received very quickly and in very good condition and exactly as I expected, I am totally satisfied with my order. I did not give 4 stars because the only problem is that we cannot know when the product will be delivered when ordering, which was quite annoying for me as it was for a birthday

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Nathalie M.

Published on 07/02/2018 à 19h58 following a purchase from 23/11/2017

fast service good information response by email very quick

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Emmanuel R.

Published on 07/02/2018 à 17h10 following a purchase from 17/01/2018

Very satisfied with the product, but the delivered stirrups were not the right ones... Correct stirrups delivered three days later. Responsive customer service!!!

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Raquel G.

Published on 06/02/2018 à 20h54 following a purchase from 27/12/2017

everything is perfect except they said they would send us a set with a ball and the ball did not arrive

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Carole M.

Published on 05/02/2018 à 20h26 following a purchase from 14/01/2018

Not easy to assemble ...

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