Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 3 and 4 stars

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M
Michel Z.
Rating: 4 out of 5
following a purchase from 03/11/2017
Long delay because one of the items is missing
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Maido C.
Rating: 4 out of 5
following a purchase from 24/11/2017
Good
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Thierry R.
Rating: 4 out of 5
following a purchase from 27/11/2017
Received on time but still not open, it's a gift for Christmas so I reserve my opinion on the product
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Michel M.
Rating: 4 out of 5
following a purchase from 06/11/2017
good reception, good advice. Problem in the design
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C
Christophe D.
Rating: 4 out of 5
following a purchase from 24/11/2017
material of very good quality
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D
Dalia C.
Rating: 4 out of 5
following a purchase from 24/11/2017
Good information about the product by phone. Delivery on time. Bravo I am waiting to give it to the children for Christmas now...
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Maite G.
Rating: 4 out of 5
following a purchase from 11/09/2017
notify in case of delay on delivery
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D
David L.
Rating: 4 out of 5
following a purchase from 24/10/2017
the product is good, but the installation manual is not detailed enough, especially regarding peripheral lacing and more details could save precious time. Big downside, the manual indicated that the cord would be cut to the right dimensions, which was not the case and it was very complicated to do it with length ratios, moreover the rope tends to fray strongly when cut and it is difficult to stop.
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H
Hervé F.
Rating: 1 out of 5
following a purchase from 02/09/2017
Order poorly received, the protections were marked by creases and many tore during assembly. The ends of the posts arrived a month after the rest of the package which itself was the subject of complaints from me because a month after the order, still no news.
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Response from France Trampoline
Hello, We are sincerely sorry that your order did not bring you complete satisfaction and are very surprised by your feedback regarding your order, as we find no trace of the complaints you mention in your message. We invite you to send us photos of the damaged products at [email protected]. We will thus be able to provide appropriate treatment to your complaint. We remain at your disposal for any further comments, The France Trampoline Team
B
Bernard C.
Rating: 4 out of 5
following a purchase from 09/11/2017
Hello, My net not being rectangular, and the dimensions not being very different two by two, I would have liked markers to be indicated on each side so as not to have to make trials which due to some misfortune undoubtedly forced me to redo it three times before installing the net in the right direction. Best regards
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Joëlle S.
Rating: 4 out of 5
following a purchase from 20/11/2017
very good product delivered quickly
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Patrick E.
Rating: 4 out of 5
following a purchase from 14/11/2017
good
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Frederic C.
Rating: 4 out of 5
following a purchase from 07/11/2017
Good service except for the carrier
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Cécile L.
Rating: 4 out of 5
following a purchase from 09/11/2017
Good product, well secured. Our 3-year-old daughter loves it. However, difficult assembly took an afternoon.
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Jean-françois B.
Rating: 4 out of 5
following a purchase from 04/11/2017
package delivered on the defined day and time.
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Marta Garcia G.
Rating: 4 out of 5
following a purchase from 05/11/2017
The product did not match the order. However, what I greatly appreciate is the response and subsequent treatment to untangle the matter
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Patrick N.
Rating: 4 out of 5
following a purchase from 06/11/2017
very good service
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Bénédicte D.
Rating: 4 out of 5
following a purchase from 05/11/2017
1st delivery: truck too big to deliver to us... 1 day blocked. 2nd delivery: no one comes... after a phone call to understand, the delivery was canceled without notifying us... they finally made an express delivery after insisting that day... UNACCEPTABLE
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V
Valérie D.
Rating: 4 out of 5
following a purchase from 21/10/2017
Trampoline that seems to be of good quality (but installed only a few days ago, so we will have to wait to see if it withstands the test of time). Fast delivery and on time.
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Yves G.
Rating: 4 out of 5
following a purchase from 27/10/2017
Mix-up in the order, but the product meets my expectations well.
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Emma D.
Rating: 4 out of 5
following a purchase from 31/10/2017
We liked the material, it looks of great quality and with protections included. The assembly is very intuitive.
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Juan Andrés S.
Rating: 4 out of 5
following a purchase from 11/09/2017
The shopping experience has been good. Everything on time and correct.
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C
Corinne L.
Rating: 4 out of 5
following a purchase from 04/10/2017
Very good. Small downside on the explanatory notice for the installation of the indoor net, not clear enough on the double lacing.
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Herve R.
Rating: 4 out of 5
following a purchase from 25/10/2017
VERY GOOD SERVICE, very fast delivery in 24 hours. Best regards
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C
Carlos C.
Rating: 4 out of 5
following a purchase from 27/10/2017
We already had a trampoline from France trampoline for 7 years, the children wanted a new bigger one and naturally we ordered our product from them.
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Benoit H.
Rating: 4 out of 5
following a purchase from 20/10/2017
Fast delivery. Package well packaged. Delivery service a bit disappointing, very wide time slot (between 8:00 AM and 6:00 PM) and no call before arriving as promised by the provider the day before. Good product, easy to assemble even alone. The promised quality seems to be present, to be seen over time.
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Sophie A.
Rating: 4 out of 5
following a purchase from 23/10/2017
The provider did not give us time to respond that we would not be there at the appointment he himself set. Fortunately, he left the package with the neighbors because I would not have agreed to pay for a second delivery when I had not agreed on the date of delivery.
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C
Caroline C.
Rating: 4 out of 5
following a purchase from 31/07/2017
We are called back to confirm the dimensions
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Bruno G.
Rating: 4 out of 5
following a purchase from 19/10/2017
We are very satisfied with the product and the speed of delivery. However, we experienced a natural disaster (strong wind) a few days later that damaged the net. We understand that this is not systematically covered by customer service, but given the short time between the damage and the order, we would have liked a commercial gesture. This was refused to us. A shame for a trampoline of this quality.
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C
Claude D.
Rating: 4 out of 5
following a purchase from 19/10/2017
Good
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D
Didier P.
Rating: 4 out of 5
following a purchase from 09/10/2017
Product that meets our expectations, delivered on time. A small downside, the pallet arrived with damaged packaging, especially the largest box which required checking all the parts in front of the carrier.
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F
Françoise H.
Rating: 4 out of 5
following a purchase from 17/10/2017
Delivered on time. Problem contacting the carrier directly. Good product - Assembling the posts to the trampoline structure would have been easier if the U fasteners were a bit longer. Very good result once assembled.
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Helyette R.
Rating: 4 out of 5
following a purchase from 08/10/2017
Perfect product, fast delivery, simple assembly. The only downside is that the delivery person gave me a delivery slot for the entire morning and not for a specific time...
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Karen L.
Rating: 4 out of 5
following a purchase from 16/10/2017
Quick order, manufacturing and delivery times respected. Nice result. Instruction manual provided by email very effective, quick installation.
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Michel E.
Rating: 4 out of 5
following a purchase from 26/09/2017
Very good product but not easy to assemble (2 days of assembly).
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Stefan M.
Rating: 4 out of 5
following a purchase from 10/10/2017
worked out
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Jean-paul E.
Rating: 4 out of 5
following a purchase from 11/10/2017
The product is compliant
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Oriane L.
Rating: 4 out of 5
following a purchase from 29/09/2017
The online service is perfect. However, when you call, there is a feeling of disturbing.... it's a shame.... It's important to be able to talk about your project.
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Sabine Q.
Rating: 4 out of 5
following a purchase from 09/10/2017
very good product and service
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Carmen G.
Rating: 4 out of 5
following a purchase from 21/09/2017
It has been a service as expected, efficient and professional.
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