Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 3 and 4 stars

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B
Bertrand L.
Rating: 4 out of 5
following a purchase from 31/03/2017
very good delivery within the defined time slot.
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Béatrice B.
Rating: 4 out of 5
following a purchase from 25/03/2017
Good evaluation.
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Julien D.
Rating: 4 out of 5
following a purchase from 08/04/2017
Very satisfied with the respected delivery time and the quality of the trampoline
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Sandra B.
Rating: 4 out of 5
following a purchase from 06/04/2017
Very satisfactory product but to this day we have not yet received everything ??
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Nicolas C.
Rating: 4 out of 5
following a purchase from 07/03/2017
Very good trampoline (Apollo 300). My 11-year-old daughter is delighted. Size is more than sufficient. Allows for a more discreet placement in the garden. Very solid (it doesn't move when I jump on it despite my weight), very good bounce and very easy to assemble. For the net, I am a bit more reserved. Assembly is more difficult. Insufficient lower attachment points (the net rises in the corners in strong winds). The problem comes from the plastic hooks (opening). Two broke in the first week by my daughter. Plastic too rigid of poor quality that breaks at the spring part. I will replace them with commercial hooks! That's why I only give 4 stars. But it's a detail, the main thing is there. Buy without reservation, especially when you see the competition!
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Nelly L.
Rating: 4 out of 5
following a purchase from 09/04/2017
Fast and efficient!
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André M.
Rating: 4 out of 5
following a purchase from 23/02/2017
Initial order on February 23 for a "Maxi Pack Trampoline Ovalie 490 with net + Ladder + Anchoring Kit + Cover (the latter item was to be delivered separately scheduled for March 31, 2017). The delivery should take place on May 2, 2017, which is one month late compared to the announcement.
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Gaelle B.
Rating: 4 out of 5
following a purchase from 05/04/2017
Only regret: the ladder that was out of stock was supposed to be delivered on April 23 has not yet arrived (May 1).
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Jean-michel S.
Rating: 4 out of 5
following a purchase from 29/03/2017
Good customer contact. Very pleasant phone conversation. Well done.
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Jean-lichel B.
Rating: 4 out of 5
following a purchase from 06/04/2017
ok
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Cedric B.
Rating: 4 out of 5
following a purchase from 04/04/2017
super follow-up after my order and fast delivery
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Bernard G.
Rating: 4 out of 5
following a purchase from 01/04/2017
Serious company. Offers custom solutions on site, but doesn't really do it, unfortunately.
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Laurence N.
Rating: 4 out of 5
following a purchase from 02/04/2017
Very good product, fits very easily on the trampoline
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Dany D.
Rating: 3 out of 5
following a purchase from 05/04/2017
The packaging had a hole but the package was not damaged at the pickup point.
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Response from France Trampoline
Dear customer, packaging is an integral part of the product, which is why, in case of doubt or complaint, we remain available at 05.56.36.04.62 to resolve any situation that may pose a potential danger.
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Aurelie V.
Rating: 3 out of 5
following a purchase from 04/04/2017
Fast service but excessive shipping costs for spare parts.
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Response from France Trampoline
Dear customer, shipping costs are flat-rate and include preparation and transport fees, without which we cannot ensure delivery with signature and tracking.
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Bruno T.
Rating: 4 out of 5
following a purchase from 01/04/2017
Good service; fast delivery and product as advertised
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Anne-gaëlle C.
Rating: 4 out of 5
following a purchase from 27/03/2017
Happy with the order, it meets our expectations. It's great to find small parts sold individually. However, why such packaging and consequently a higher shipping price than the purchases.
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Bruno C.
Rating: 4 out of 5
following a purchase from 28/03/2017
Order received on time with very good tracking.
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Lise P.
Rating: 4 out of 5
following a purchase from 30/03/2017
Very good product
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Dominique B.
Rating: 4 out of 5
following a purchase from 31/03/2017
Robust and well-secured material
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Helene D.
Rating: 4 out of 5
following a purchase from 19/03/2017
Trampoline corresponding to what we wanted. Characteristics very well described on the site. A small downside though, the net had two snags seen during assembly.
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Sylvain P.
Rating: 4 out of 5
following a purchase from 03/04/2017
Good
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Massimo M.
Rating: 4 out of 5
following a purchase from 10/03/2017
There was some misunderstanding regarding the delivery, however I appreciated the concern shown with phone calls initiated by the customer support until the issue was resolved. Recommended.
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Isabelle T.
Rating: 4 out of 5
following a purchase from 03/04/2017
Very good advice. Does not push for consumption. Reasonable prices for accessories or spare parts.
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Myriam R.
Rating: 3 out of 5
following a purchase from 01/04/2017
No worries
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Stephane L.
Rating: 4 out of 5
following a purchase from 29/03/2017
I was missing a reception end piece, an end piece used to hold the fiber strapping of the net. Aside from that, the order met expectations, deadline respected. The fact that I was called before the shipment of the order allowed me to modify a reference and thus avoid a return. Really a plus!
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Claudie D.
Rating: 4 out of 5
following a purchase from 29/03/2017
GOOD
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Élisabeth B.
Rating: 4 out of 5
following a purchase from 30/03/2017
trampoline of very good quality, delivery as desired. Missing anchoring kit and ladder, but delivery planned around 04/24/2017.
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Yan V.
Rating: 4 out of 5
following a purchase from 29/03/2017
Very good value for money!
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Bérengère G.
Rating: 4 out of 5
following a purchase from 22/03/2017
Very satisfied with my purchase and the explanations given before buying the trampoline accessories.
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Eric T.
Rating: 4 out of 5
following a purchase from 28/03/2017
The trampoline is well made. Not everything has been delivered yet as some parts are out of stock. We are skeptical about the new fixings for the protective mat to see in the long run. As for the jumping mat, on a jump'up, nothing to complain about, the children (and also the adults) are having a blast
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Monique C.
Rating: 4 out of 5
following a purchase from 24/03/2017
very good service, do not change anything
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Rafael M.
Rating: 4 out of 5
following a purchase from 25/03/2017
At first it seems good quality. Easy assembly but very laborious. For now I am satisfied.
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Stephane B.
Rating: 4 out of 5
following a purchase from 27/03/2017
very good
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Luca G.
Rating: 4 out of 5
following a purchase from 27/03/2017
ok efficient and fast process
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Christophe D.
Rating: 4 out of 5
following a purchase from 25/03/2017
I was satisfied with the product and I thank you for it
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German G.
Rating: 4 out of 5
following a purchase from 25/03/2017
Everything is fine, although the instructions are not entirely accurate for the bed.
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Cedric B.
Rating: 4 out of 5
following a purchase from 26/03/2017
Well-presented site, organized, a bit high price for the sleeves, easy to find on the site. Package received, nothing to say, fast within 2 days following. Very good site
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Sebastien B.
Rating: 4 out of 5
following a purchase from 14/03/2017
Very good product
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Laure G.
Rating: 4 out of 5
following a purchase from 21/03/2017
Really satisfied with the provider but not with the delivery.
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