Customer reviews of France Trampoline

Very satisfied with the product; the trampoline is quiet for use in an apartment. Additional and more explicit exercises would be welcome. The delivery service by DPD is DISASTROUS!!

Good product. Good quality during assembly. To be seen over time. For now, nothing to complain about except for the anchoring straps not being strong enough, we had to change them.

I am strangely ambivalent because I ordered from you on the recommendation of a friend reassured about the quality. Expect 2 hours of assembly with 2 adults and to carefully follow the axes for placing the ground net. When we use it, apart from the squeaking of the springs with each jump, the kids are safe. My (big) negative points: The drawings in the assembly instructions (ultra pixelated) are better made by my 7-year-old child, especially the sketch for fitting the legs... The day after the first use and protected at night by the protective cover, I noticed that the white paint of the central logo had stained my socks (sic) and the jumping net has parts in nylon that look deconstructed, like knots of sewing threads. I am therefore questioning the longevity of the trampoline, especially since that was the initial idea. I will send the photos to the site to understand if this is an isolated case... or not.

Satisfied with this online purchase.

Quality product, only the instructions could be improved.

Very satisfied

Good service. Product meets expectations.

The order was placed very easily, the products arrived very quickly and within a very precise timeframe. The downside is that the trampoline mat (which is outside) does not allow water to pass through well, so after each rain, a bit of water accumulates on this mat. It's a bit annoying. That's why I indicated "average".

Order taken quickly, delivery a bit long

I was surprised by the speed of delivery: 2 days. However, I find the delivery price a bit high. But everything has a price!!! We should have the option for delivery time with a reduced rate if the order is not urgent.

Satisfied with my products

Despite the first order lost by Mondial Relay apparently, the second one arrived well and quickly. The person who took care of my order handled the case well. Best regards

Order and receipt completed in four days. Easy assembly. The only downside is the fragility of the carabiners on the net closure, one broke during assembly, too bad!

Good product, excellent service, but expensive.

Total satisfaction

This is the second cover I ordered, the first one being torn due to strong winds. Commercial gesture from France Trampoline (the cover was no longer under warranty - 6 months). If more attachments were added, the cover might be even more resistant to this "fragility": it tore at a fixation point.

Good service. Callback following my order to verify the measurement of the springs. Appreciated.

Difficult delivery but kindness of the interlocutors allowing contact with the delivery service to make an appointment. It's a shame that the transport company does not call ahead for delivery appointments. Regarding the assembly, the instructions do not explain enough: e.g. positioning of the support feet to be oriented so that they can fit, as they can no longer be turned to place the crossbars. Some nuts (6) were missing.

The quality of the cover corresponds to the description - we are very satisfied.

Good after-sales service

Fast and efficient service

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Fast delivery Product compliant with the request

Very good service, but I haven't unpacked the packages yet. To see later.

Product compliant, but packaging a bit weak, one leg was slightly bent upon delivery and not visible in the packaging.

order received quickly and adapted to our trampoline which is of another brand. very good quality product

Very disappointed with the product because the diameter of 25mm does not fit in the one measured to be 25mm as well

very well received the product on time, not yet assembled, but apparently in good condition, I will contact you if there is a problem.

This is the second time we trust you. As with the first order, we were very satisfied with the trampoline, the speed of shipping. The trampoline is of very good quality, which holds up well over time (4 years since we have the old one and it is still in very good condition. The reason for the change is a change in size.) This time we have a slight reservation about the company that delivers the product to our home. But a simple call allowed us to rectify the problem. I highly recommend your products which after long searches on different sites, seem the most solid and have the best guarantee over time.

A attentive and patient salesperson. Fast delivery, friendly delivery person, compliant product, seems robust, to see over time.

Good product, compliant and of good quality

Carefully prepared order and delivered quickly

Delivery time respected. The trampoline seems to be of good quality. The future will confirm this... Assembly a bit long

Order was OK! The parcel service did not inform about the drop-off location! The parcel has arrived!

Timely delivery. Delivery person's visit scheduled by phone. Trampoline assembly: 2h/2 people as indicated in the instructions. Satisfactory quality. To see with wear and the passage of time.

satisfied with my order

Very professional site. They asked us to confirm the measurements before placing the order. Thank you

you need two people to assemble it

Everything went as planned. Delivered as expected. No unpleasant surprises

good product; very fast and professional delivery; mediocre packaging so some shocks on the paint.