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L
Rating: 4 out of 5
Fast, attentive, I recommend!
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 1, 3 and 4 stars
Reset filtersM
Rating: 3 out of 5
France trampoline is very serious several But the delivery company is unsatisfactory
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Response from France Trampoline
Hello Madam, Sir, We are delighted to see that the Access 360 trampoline you chose meets all your expectations. And we hope your children will use it for many years. Regarding the carrier, we have no specific feedback on your delivery. Please know that we remain at your disposal if you wish to discuss it with us at 05 56 36 04 62. The France Trampoline team.
Y
Rating: 4 out of 5
Very good product with a responsive team and good advice. However, the assembly manual could be improved for better understanding.
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S
Rating: 4 out of 5
Listening
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F
Rating: 4 out of 5
Excellent service but delivery costs much higher than expected.
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J
Rating: 4 out of 5
Serious service, however, I cannot yet judge the quality of the equipment as I have not yet assembled it. I will get back to you to let you know what I think.
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L
Rating: 4 out of 5
Very satisfied
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C
Rating: 4 out of 5
Very good site with a wide choice, the products are well described. The delivery went very well.
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P
Rating: 4 out of 5
Good delivery performance: nothing to complain about. For the trampoline: note that one spring must be mounted upside down and a plastic attachment is broken at the level of the net's fixings under the trampoline. Also, there is a contradiction in the manual regarding the possibility of leaving the trampoline outside all year round.
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A
Rating: 4 out of 5
Nothing to report. Delivery on time, easy assembly, immediate use adapted to the request. Regret that 15 days ready we could have benefited from a 30% discount!!!!!!
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G
Rating: 4 out of 5
The site is very clear, easy to order. Delivery respected.
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S
Rating: 4 out of 5
Good regarding the product, but waiting to be assembled in the spring. However, the delivery was a disaster, change your provider quickly.
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N
Rating: 4 out of 5
Easy to assemble. And of good quality.
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D
Rating: 4 out of 5
Assembling the trampoline is easy except for the ladder.....
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C
Rating: 4 out of 5
We set it up after Christmas, obviously it's a good quality product, the kids started using it right away and are thrilled.
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J
Rating: 4 out of 5
Trampoline received quite quickly and package in good condition, and in accordance with the description.
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A
Rating: 4 out of 5
The delivery was delayed, but after a phone call to your offices, the reaction was immediate, and we were delivered before Christmas very quickly.
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C
Rating: 4 out of 5
Fast delivery. Easy to assemble except for the feet entering the T.
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F
Rating: 4 out of 5
Package delivered quickly after order, trampoline easy to assemble with two people. One downside: one of the black plastic hooks used to secure the safety net under the jumping mat arrived broken... Would it be possible to replace it?
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Response from France Trampoline
Hello, We are delighted to see that your trampoline suits you. We have noted the small issue with the plastic hook and we will get back to you as soon as possible to resolve this problem. See you soon on our site, The France Trampoline Team
A
Rating: 4 out of 5
Fast delivery, material not tested as it was not unpacked... waiting for Christmas
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J
Rating: 4 out of 5
Very high efficiency and speed of the teams, both in ordering and in resolving a quality issue. Thank you
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J
Rating: 4 out of 5
good
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B
Rating: 4 out of 5
Although more expensive, the quality seems far superior to other brands. Easy and fast ordering and delivery. Clear and precise assembly video. A good quality-price ratio.
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S
Rating: 4 out of 5
Very good quality springs, not disappointed with the size, on the contrary the trampoline is just huge! Very simple and easy to assemble, although the instruction manual is not easy to understand. Small downside, the attachments of the safety net are plastic, and in the frost, break easily. But otherwise excellent trampoline, excellent quality!
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J
Rating: 4 out of 5
excellent
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M
Rating: 4 out of 5
Hello, I ordered a cushion for my trampoline, it was not indicated that it already had the bungees, so I ordered the bungees at the same time and I ended up with bungees that I don't use. It would be good to specify in the description that the bungees are included.
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S
Rating: 4 out of 5
fast service and good reception on the phone
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C
Rating: 4 out of 5
The order arrived quickly and in good condition just one remark: I would have appreciated a reference on the ordered mat because I had a doubt for a moment that it was not the right one. I had to overlap it with the current one to validate. Otherwise nothing to report.
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M
Rating: 3 out of 5
A consistently satisfactory order processing quality at France Trampoline. However, exorbitant shipping costs considering the order of spare parts themselves (*** euros for *** euros of parts!!!). And the choice of a carrier that only offers delivery times during the day (so you can't work) or *** euros extra if you miss the appointment. The Colissimo option might be worth considering...
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Response from France Trampoline
Hello Madam, we thank you for your positive feedback on the processing of your order and also its fast delivery. This is indeed included in the shipping costs. That is why they are high to allow for a quality of service and seriousness that you validate. The delivery person also needs to work during the day; otherwise, shipping costs would be even higher. However, you could have had it delivered to your workplace, a family member, or a neighbor available. We remain at your disposal. The France Trampoline team.
M
Rating: 4 out of 5
Your collaborator was very helpful for my purchase, and the package arrived on time. One small piece of advice, the packaging box should be sturdier and better 'taped'... Arrived slightly damaged, but product intact..
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E
Rating: 3 out of 5
Everything is perfect. My only regret concerns the price of the freestyle skis I bought, ***€ for 2 foam squares, it's ridiculous...
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Response from France Trampoline
Hello Sir, we have taken your regret regarding the purchased item into account. If you wish, you have 14 days to return the item in new condition. However, we would like to remind you that this item does not exist elsewhere at such a price (less than 80 euros) in France and Europe! The closest item is made for ski professionals who want to train on a trampoline but it tripled or quadrupled our price. We hope you will still use this sports accessory. The France Trampoline team.
A
Rating: 4 out of 5
Delivery a bit long (more than a week) but very good packaging, well-protected material.
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G
Rating: 4 out of 5
Delivery ok Easy to use website
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D
Rating: 3 out of 5
Fast delivery, well-packaged product
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P
Rating: 4 out of 5
Good product that matches the description well. However, there are rough edges that can be dangerous located on the welds.
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M
Rating: 4 out of 5
Good service, attentive.
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G
Rating: 4 out of 5
Fast shipping but problem with the delivery person who did not respect the agreed times which delayed the delivery by a week and forced me to stay home for 2 half days waiting for him.
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S
Rating: 4 out of 5
Top.
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C
Rating: 4 out of 5
Delivery by appointment imposed, and any proposed day is always the same time. This was quite complicated.
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J
Rating: 4 out of 5
Good.
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