France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Trampoline of very good quality. The assembly with 2 people took much longer than the 1h30 indicated in the guide (over 3 hours with 2 people), it's better to know that. Everything else is absolutely perfect. Thank you.
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Frédéric P.
Rating: 4 out of 5
following a purchase from 20/05/2016
too bad we cannot order certain parts individually (e.g.: spacers for fixing protective net poles)
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Frederic B.
Rating: 4 out of 5
following a purchase from 31/05/2016
The delivery was very fast which is pleasant because the children could no longer use the trampoline without the net.
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Richard F.
Rating: 4 out of 5
following a purchase from 30/05/2016
A phone call just before the order because I was not sure of the reference of the part and a customer service worthy of the name!!!
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Beatrice D.
Rating: 4 out of 5
following a purchase from 07/03/2016
Very good service
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Valerie P.
Rating: 4 out of 5
following a purchase from 03/04/2016
to recommend
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Christophe M.
Rating: 4 out of 5
following a purchase from 03/03/2016
yes, very good. the packages were not too heavy.
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Melanie R.
Rating: 4 out of 5
following a purchase from 07/04/2016
The sellers give good advice on the products but they encourage us to buy the most expensive trampolines. In the end, I do not regret my purchase, but the trampolines are really large.
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Response from France Trampoline
Hello, We are pleased to see that the advice given by our sales representative has fully satisfied you. We hope that the Ovalie 490 trampoline will satisfy you for years to come. Regarding the price of the trampoline, we systematically offer models that match the needs (current and future) and the budget of our clients. We remain at your service. The France Trampoline team.
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Corinne B.
Rating: 4 out of 5
following a purchase from 27/05/2016
Happy
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Maryse O.
Rating: 4 out of 5
following a purchase from 28/03/2016
Fast delivery, the material seems to be of good quality.
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Stephanie D.
Rating: 4 out of 5
following a purchase from 18/03/2016
shipping costs too expensive
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Sylvain B.
Rating: 4 out of 5
following a purchase from 26/05/2016
Delivered in 1 week, trampoline easy to assemble in 1h30, very happy children. The only downside, after a week, a permanent squeaking due to the springs that got damp as soon as there are children playing inside.
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Magali P.
Rating: 4 out of 5
following a purchase from 09/05/2016
Excellent quality product like the rest only delivery time too long apparently due to stock shortage.....
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Response from France Trampoline
Hello Madam, we are delighted to see that you appreciate the quality of our products. We do our utmost to provide you with quality material. Regarding the delivery, indeed at the time of your purchase, this item was out of stock for a few days, as indicated on the product sheet and in the cart. In any case, we remain at your disposal by phone if needed. The France Trampoline team.
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Cherade C.
Rating: 3 out of 5
following a purchase from 07/05/2016
The delivery person got stuck in my neighbor's driveway and broke 3 pine branches while reversing.
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Response from France Trampoline
Hello Sir, we have taken your feedback into account. We apologize for the issue encountered with the delivery truck. Given the volume of our products, carriers must deliver in large trucks. The delivery personnel are conscientious, but small inconveniences can sometimes occur, like the one you mentioned. If needed, we remain at your disposal at 05 56 36 04 62 from Monday to Friday. The France Trampoline team.
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Thomas H.
Rating: 4 out of 5
following a purchase from 07/05/2016
Ok, fast
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Gerard V.
Rating: 4 out of 5
following a purchase from 04/04/2016
Product a bit expensive but very good quality. Fast delivery after the order
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Benoît A.
Rating: 4 out of 5
following a purchase from 26/05/2016
Nothing to report
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Nadège V.
Rating: 4 out of 5
following a purchase from 16/05/2016
Fast delivery and good quality material. The illustrations and photos in the manual need improvement.
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Grégory M.
Rating: 4 out of 5
following a purchase from 25/05/2016
good
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Virginie D.
Rating: 4 out of 5
following a purchase from 22/04/2016
Good product with a notable weakness on the plastic attachments that broke (5 in total) during assembly and at the first use.
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Nathalie B.
Rating: 4 out of 5
following a purchase from 17/04/2016
Perfectly satisfied with the delivery and the quality of the received product. Trusted site, nothing to complain about.
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Aurore D.
Rating: 4 out of 5
following a purchase from 27/05/2016
Good reception of my order, nothing more to say. Thank you
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Valérie D.
Rating: 4 out of 5
following a purchase from 21/05/2016
Fast delivery
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Geraldine M.
Rating: 4 out of 5
following a purchase from 29/03/2016
DELAYS A BIT LONG BUT HAD BEEN WARNED SO NOT DISAPPOINTED.
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Anthony M.
Rating: 4 out of 5
following a purchase from 20/04/2016
Following a strong gust of wind, I had to change a few upper half-poles of my "jump up 360" trampoline. I received them quite quickly. The only downside is that they are not quite identical to the originals. The new ones are a bit shorter (-7 cm) and there is no longer a locking system between the lower part and the upper part of the pole. Nevertheless, I was still able to install them on my trampoline and they serve their purpose correctly.
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Aurélie P.
Rating: 4 out of 5
following a purchase from 25/05/2016
Fast delivery. Good quality material. Too bad there is no advantageous pack including accessories (ladder, protective tarp, stakes).
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Sylvie B.
Rating: 3 out of 5
following a purchase from 03/05/2016
The service guided me well in my steps to order the said item but I am very surprised that the quality of the item in question is so mediocre as it tore as if it had received a cutter blow, while I did not need to use this tool to unpack it and when I installed it, there was nothing.
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Response from France Trampoline
Hello Sir, we have taken your request regarding your received protection cushion into account. We apologize for the issue present on it. We only ship completely new and undamaged cushions. An issue must have occurred during delivery or at the opening of the package. Did you make any reservations on the delivery note, please? Otherwise, could you send us photos of the issue encountered? We will be able to study your request as quickly as possible. The France Trampoline team.
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Zitouni A.
Rating: 1 out of 5
following a purchase from 24/04/2016
59.90 for shoddy work is really too expensive for what it is
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Response from France Trampoline
Hello Sir, we apologize for the problem encountered with a sports accessory. After checking our emails, we have not received any return request for the product or an email informing us of any problem from you, to be honest. Would it be possible for you to share your feedback with us by email with a photo please? We remain at your disposal for any questions. The France Trampoline team.
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José S.
Rating: 4 out of 5
following a purchase from 19/03/2016
There were no disappointments
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Jean Michel F.
Rating: 3 out of 5
following a purchase from 04/04/2016
Two pole sleeves were missing from the delivery, after two complaints we received two sleeves, one of which was too long by 15 cm.
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Response from France Trampoline
Hello Madam, We sincerely apologize for this preparation error regarding your pole protection sleeves. Please know that we have reported this information to our preparation service so that it does not happen again. It would have been really annoying if the received sleeve was too short. We remain at your disposal at 05 56 36 04 62 from Monday to Friday if you need information. The France Trampoline team.
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Julien L.
Rating: 4 out of 5
following a purchase from 01/05/2016
Good responsiveness and good follow-up following my request for a fast delivery. Tape on the package placed on the edge of the ordered trampoline: removing the tape leaves marks on the edge of the trampoline.
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Emmanuelle F.
Rating: 4 out of 5
following a purchase from 07/04/2016
Perfect delivery and product. A small downside: the assembly. No assembly booklet.
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Malorie S.
Rating: 4 out of 5
following a purchase from 30/03/2016
the trampoline is of excellent quality, the children are delighted. However, the foot attachments broke after a week. I do not recommend this product!
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Benoit L.
Rating: 4 out of 5
following a purchase from 26/04/2016
Very good materials, super trampoline. The delivery was done without any problems. The only downside, and not the least, is the quality of the assembly instructions. They are unclear and not very detailed. Nevertheless, our 4.6 m diameter trampoline is indeed in our garden for everyone's enjoyment.
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Stephane M.
Rating: 4 out of 5
following a purchase from 03/05/2016
a bit long delay
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Jicky D.
Rating: 4 out of 5
following a purchase from 04/05/2016
Good product, springs a bit noisy: they squeak! Easy assembly and serious manufacturing. Delivery without issues and within the indicated times.
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Gregory C.
Rating: 4 out of 5
following a purchase from 06/05/2016
delivery made within the expected time and quality of the material met my expectations. thank you
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Patrice F.
Rating: 4 out of 5
following a purchase from 13/04/2016
Hello, Nothing to complain about the product. Excellent quality faithful to the presentation on the site. Only downside, the delivery: late delivery compared to what was announced on the site. Unpleasant delivery person...
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Catherine H.
Rating: 4 out of 5
following a purchase from 24/04/2016
Very fast order and delivery. The material is sturdy but a small downside regarding the anchoring kit which is low-end despite the price. We hope this kit will allow our trampoline to hold during strong winds.
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Catherine L.
Rating: 4 out of 5
following a purchase from 06/03/2016
A good quality trampoline used by the whole family. Only downside, two hooks of the net broke during assembly.
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