Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 3 and 4 stars

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Elevation I.

Published on 16/06/2016 à 13h16 following a purchase from 18/03/2016

As much as the customer service is satisfactory, the quality of the bounce board and skis is too disappointing. The fixing straps are too long, the heel stops tear off in a few days, the red grip tears just as quickly ...

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Response from France Trampoline Published on 19/03/2016

Hello Sir, We have taken your feedback on our sports accessories into account and we apologize if they do not satisfy you. They are still under warranty currently and please know that we can open a warranty file if you send us photos. We apologize again and remain at your complete disposal from Monday to Friday. The France Trampoline team.

Daniel G.

Published on 16/06/2016 à 11h14 following a purchase from 27/04/2016

After checking out the big brands and several websites, we are delighted (especially the children) to have purchased our Trampo (octagonal at 3.66 m) from France Trampoline. In this jungle of Trampo products of all origins and all kinds, France Trampoline really stands out. - a clear site with a wide choice, - detailed, complete, and precise characteristics, - a real commercial service that really responds, knows its products, and is not just there to read sheets, - a product received the day after the order, - a Trampo at a much higher price than elsewhere but if you really take the time to compare, the materials and finish are incomparable. Ex: tube fixation, top net, protective mattress. Kudos to this Bordeaux company for its customer focus and the quality of its products. A satisfied Aubergenvillois (78).

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Xavier L.

Published on 16/06/2016 à 10h35 following a purchase from 14/05/2016

Order for spare parts for trampoline frame compliant. Packaging needs to be reviewed regarding protection and tape placed directly on steel parts, difficult to remove.

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Nicolas B.

Published on 16/06/2016 à 09h46 following a purchase from 24/04/2016

Very satisfied. thank you.

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Stephanie L.

Published on 16/06/2016 à 09h25 following a purchase from 23/03/2016

Delivery time a bit long. Bad surprise upon delivery of the trampoline tent, which, contrary to the photos on the site, cannot be set up with the net in place. We had to rig a system so as not to have to dismantle the net every time we want to use the tent.

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Response from France Trampoline Published on 26/03/2016

Hello, we have taken your regret regarding the installation of the tent with a safety net into account. We do not recommend installing this accessory with a safety net. Two installation pieces of the tent attach to the trampoline frame and the foot of the trampoline. There is indeed no space to properly install a tent and a safety net together. Technically, this is not possible and we explain it in every product sheet of the tent. If you did not see this indication, we sincerely apologize. We remain at your disposal. The France Trampoline team.

Bernard D.

Published on 15/06/2016 à 21h45 following a purchase from 30/03/2016

If the provider is the delivery person: zero. Did not bother to call. Came to my house when I was absent. Dropped the order in my parking lot.

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Jeremy G.

Published on 15/06/2016 à 21h44 following a purchase from 16/03/2016

Very good product.

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Fanny T.

Published on 15/06/2016 à 20h50 following a purchase from 25/04/2016

I find, however, that the price for delivery is very expensive, it's the first time I pay so much for delivery.

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Le Roc C.

Published on 15/06/2016 à 20h23 following a purchase from 26/04/2016

delivery on time clean material and good assembly.

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Michele M.

Published on 15/06/2016 à 20h21 following a purchase from 01/04/2016

Excellent material, we will see how it ages. The delivery went well. The downside is the assembly which we had difficulties with. There were three of us and we spent much more time than what was announced and we had the computer at hand...

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Johan C.

Published on 15/06/2016 à 19h59 following a purchase from 24/03/2016

Good quality trampoline and fast delivery.

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Mathilde R.

Published on 15/06/2016 à 19h56 following a purchase from 04/05/2016

Very good phone reception, good advice. Impeccable delivery (small downside: only on weekdays and not in the evening). Quality trampoline. Assembly much more complex than in the video. That said, both children and adults are having fun.. I will not hesitate to recommend you.

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Jean-luc B.

Published on 15/06/2016 à 19h44 following a purchase from 20/03/2016

Very good products and very good services!

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Audrey N.

Published on 15/06/2016 à 19h43 following a purchase from 01/04/2016

Very good product

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Severine J.

Published on 15/06/2016 à 18h34 following a purchase from 18/04/2016

Super quality. However, I find the "mat" a bit soft. But great material

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Gregory B.

Published on 15/06/2016 à 18h29 following a purchase from 06/03/2016

satisfactory material, corresponding to our needs

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Marie-france R.

Published on 15/06/2016 à 18h23 following a purchase from 29/04/2016

good, but a plastic sleeve was missing from my previous order from summer 2015, paid for and never sent despite several requests

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Response from France Trampoline Published on 02/05/2016

Hello Madam, We have taken your customer feedback into account and please know that we do our best to respond to our customers' requests. After checking your last order from May 2016, the preparation service confirms that they did include the missing sleeve last month. Did you not receive it? If that is the case, we kindly ask you to contact us as soon as possible so that we can address your issue. The France Trampoline team.

Christian F.

Published on 15/06/2016 à 18h16 following a purchase from 18/03/2016

Delivery OK, packaging OK, assembly guide average, difficulties in sliding the foams onto the poles and covering them.

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Catherine P.

Published on 15/06/2016 à 17h40 following a purchase from 25/04/2016

Very good for my two daughters. Very sturdy, they are very happy with it. Bought at the end of April 2016.

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Muriel R.

Published on 15/06/2016 à 17h40 following a purchase from 16/05/2016

The products seem to be of good quality. The availability of some products needs to be reviewed (available in 3 months!).

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Yves B.

Published on 15/06/2016 à 16h55 following a purchase from 07/04/2016

Very good

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Stephanie B.

Published on 15/06/2016 à 16h52 following a purchase from 19/04/2016

I am delighted with the trampoline. My children have only been using it for 3 weeks so for now it hasn't been put to the test yet. It is of good quality. The instructions for assembly should be more precise.

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Roseline B.

Published on 15/06/2016 à 16h41 following a purchase from 08/04/2016

the france trampoline advisor responded very well to my expectations. the product seems to us of very good quality, robust and well finished. My daughter uses it as soon as the weather allows. We will see over time if we were right to buy from france trampoline.

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Christian S.

Published on 15/06/2016 à 16h27 following a purchase from 03/04/2016

Delivery made on the scheduled day, within the scheduled time slot. Nothing to say. Perfect.

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Alexandra B.

Published on 15/06/2016 à 16h25 following a purchase from 26/03/2016

Delivery on time. Nothing to say.

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Elodie C.

Published on 15/06/2016 à 16h21 following a purchase from 19/04/2016

Product compliant with the description. Delivery time respected and nice delivery person (rare to mention!). Trampoline assembled in 3 hours with 2 people.

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Frederique M.

Published on 15/06/2016 à 16h21 following a purchase from 29/03/2016

Quality material delivered on time.

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Bernard V.

Published on 15/06/2016 à 16h15 following a purchase from 31/03/2016

Excellent service, delivery within the allotted time

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Ludovic G.

Published on 15/06/2016 à 16h10 following a purchase from 19/03/2016

So far everything is fine, let's see over time.

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Celine F.

Published on 15/06/2016 à 15h39 following a purchase from 29/04/2016

Package received torn and still have not received the protective cover! Good quality product, but not so easy to assemble.

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Michèle F.

Published on 15/06/2016 à 15h22 following a purchase from 04/05/2016

ORDER PLACED EASILY AS ALL DETAILS WERE PROVIDED IN AN EXTREMELY DETAILED MANNER. THEN BEING ABLE TO MAKE COMPARISONS BETWEEN SEVERAL PRODUCTS IS VERY PRACTICAL AND ALLOWS FOR CHOOSING

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Roland D.

Published on 15/06/2016 à 14h49 following a purchase from 20/04/2016

Very good Easy to assemble Good quality material Perfect delivery

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Jean-pierre Ou Delphine L.

Published on 15/06/2016 à 14h30 following a purchase from 01/02/2016

Nothing to report

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Gregory H.

Published on 15/06/2016 à 13h56 following a purchase from 15/04/2016

Super quality, fast delivery.

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Olivier T.

Published on 15/06/2016 à 13h56 following a purchase from 14/03/2016

Nothing to report

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Valerie M.

Published on 15/06/2016 à 13h53 following a purchase from 02/04/2016

Quality trampoline, easy to assemble, fast shipping. Only the price is a little high

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Valerie A.

Published on 15/06/2016 à 13h51 following a purchase from 26/04/2016

Fast delivery, top customer service

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Annick L.

Published on 15/06/2016 à 13h46 following a purchase from 16/04/2016

Good

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Paule C.

Published on 15/06/2016 à 13h30 following a purchase from 28/04/2016

good product

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Chanut G.

Published on 15/06/2016 à 12h54 following a purchase from 30/04/2016

This trampoline cover is simply useless. The cover does not extend beyond the trampoline so all the leaves fall inside. I have therefore lost a few dozen euros and my time assembling it with a more than approximate manual for a result close to zero.

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Response from France Trampoline Published on 01/05/2016

Hello Sir, We have understood your problem with the item "cover for trampoline 250" and we apologize for it. However, after checking, we have not received any complaint from you in our emails. Could you please send us photos of the installed cover to see what is wrong? We renew our apologies and remain at your disposal. The France Trampoline team.