Customer reviews of France Trampoline

J

Jean Jacques R.

Rating: 4 out of 5

Published on 15/06/2016 à 12h54 following a purchase from 22/04/2016

good fast work and solid material it would be interesting to know the strength of the jumping mat 80 100 120 kg?

Translated reviews

B

Brigitte D.

Rating: 4 out of 5

Published on 15/06/2016 à 11h54 following a purchase from 14/04/2016

Easy access to the site, very clear product information, delivery on the scheduled day. Complete satisfaction

Translated reviews

A

Akim C.

Rating: 4 out of 5

Published on 15/06/2016 à 11h31 following a purchase from 03/04/2016

Good quality material but assembly instructions a bit light... we had to watch a tutorial on the internet to understand how to place the posts properly.

Translated reviews

D

Dominique B.

Rating: 4 out of 5

Published on 15/06/2016 à 11h24 following a purchase from 13/04/2016

Compliant with my expectations.

Translated reviews

L

Luc C.

Rating: 4 out of 5

Published on 15/06/2016 à 11h14 following a purchase from 18/04/2016

serious

Translated reviews

N

Nadège D.

Rating: 4 out of 5

Published on 15/06/2016 à 10h25 following a purchase from 17/04/2016

Everything was perfect except the driver who got lost and delayed the delivery day by day, two days later.

Translated reviews

C

Caroline H.

Rating: 4 out of 5

Published on 15/06/2016 à 10h23 following a purchase from 16/03/2016

Very good quality of the trampoline, however the attachments for the safety net are not strong enough - they broke on the first day (I was warned by other reviews on this site). They need to be replaced with nylon ties for electric wires.

Translated reviews

S

Stephanie V.

Rating: 4 out of 5

Published on 15/06/2016 à 09h52 following a purchase from 13/04/2016

Delivery on time and well packaged, very good trampoline, just some hooks from the net that have already come loose.

Translated reviews

S

Sebastien B.

Rating: 1 out of 5

Published on 15/06/2016 à 09h50 following a purchase from 08/03/2016

I am disappointed because I did not receive the correct sleeves, the ones received are too small and therefore unusable and for the price, I organized a return. ...

Translated reviews

Response from France Trampoline Published on 08/03/2016

Hello Sir, we have taken your comment into account and we apologize if the sleeves for poles with a diameter of 25mm and 1.80m long do not fit your poles. We are ready to reconsider your request. Could you please send us your complaint by email via your customer account? Are the sleeves too short in length or not the right diameter for your poles? The France Trampoline team.

J

Jean-michel P.

Rating: 4 out of 5

Published on 15/06/2016 à 09h45 following a purchase from 18/04/2016

Good

Translated reviews

M

Muriel G.

Rating: 4 out of 5

Published on 15/06/2016 à 09h36 following a purchase from 02/04/2016

Excellent quality trampoline, problem with the net attachment that was resolved quickly.

Translated reviews

S

Stéphane R.

Rating: 4 out of 5

Published on 15/06/2016 à 08h55 following a purchase from 29/04/2016

Price of accessories and spare parts too expensive!!!

Translated reviews

I

Isabelle G.

Rating: 4 out of 5

Published on 15/06/2016 à 08h35 following a purchase from 24/04/2016

I was able to choose the delivery day and it went well even though we had to wait all day. A call to inform us of an estimated delivery time would be a plus (morning or afternoon without being ultra precise).

Translated reviews

O

Olivier P.

Rating: 4 out of 5

Published on 15/06/2016 à 08h17 following a purchase from 28/03/2016

Net a bit tight, we can't stretch it everywhere to fit under the structure. Otherwise my son is having a blast and so am I

Translated reviews

C

Claire B.

Rating: 4 out of 5

Published on 14/06/2016 à 21h42 following a purchase from 22/05/2016

Trampoline of very good quality. Fast and careful shipping. I recommend this product.

Translated reviews

M

Maite S.

Rating: 4 out of 5

Published on 14/06/2016 à 20h30 following a purchase from 19/05/2016

Very good

Translated reviews

S

Sandra D.

Rating: 4 out of 5

Published on 14/06/2016 à 18h46 following a purchase from 21/05/2016

Very good product, my children are delighted

Translated reviews

E

Elodie G.

Rating: 4 out of 5

Published on 14/06/2016 à 17h42 following a purchase from 18/05/2016

Great trampoline, but it's a shame the ladder is not included!!! It's still quite a cost, we added some small equipment/material... Too bad!

Translated reviews

D

David B.

Rating: 4 out of 5

Published on 14/06/2016 à 10h25 following a purchase from 18/05/2016

High-end service except for the refusal to offer the trampoline ladder (30 euros) after purchasing a trampoline and its protective cover worth 350 euros, come on!!!!

Translated reviews

D

Dominique C.

Rating: 4 out of 5

Published on 13/06/2016 à 21h48 following a purchase from 19/05/2016

Not disappointed with the material, delivery was made on time. The possibility of paying in installments without fees, everything is correct and I am satisfied to have ordered from France Trampoline.

Translated reviews

R

Régis R.

Rating: 4 out of 5

Published on 13/06/2016 à 19h51 following a purchase from 21/05/2016

Good equipment and very nice responsiveness

Translated reviews

N

Nathalie R.

Rating: 4 out of 5

Published on 13/06/2016 à 19h24 following a purchase from 24/05/2016

Good

Translated reviews

S

Serge B.

Rating: 4 out of 5

Published on 13/06/2016 à 18h47 following a purchase from 20/05/2016

Very good service and fast delivery

Translated reviews

J

Julie P.

Rating: 4 out of 5

Published on 13/06/2016 à 17h31 following a purchase from 22/05/2016

Super quality. Nothing to say about the material. However, a small downside for the delivery, the driver was not very strict with the hours, came in the morning when it was scheduled for the afternoon...

Translated reviews

F

Flavie P.

Rating: 4 out of 5

Published on 13/06/2016 à 16h16 following a purchase from 22/05/2016

We bought a trampoline and we are very satisfied with this product, it is easy to assemble, the quality of the materials is impeccable, I recommend it. The delivery was fast... my daughter and we are all happy. 👇😄

Translated reviews

D

Didier H.

Rating: 4 out of 5

Published on 13/06/2016 à 12h16 following a purchase from 22/05/2016

Good order tracking. Call before delivery to confirm dimensions.

Translated reviews

P

Patricia G.

Rating: 3 out of 5

Published on 12/06/2016 à 15h40 following a purchase from 19/05/2016

Delivery very good, fast, product, too bad the closing system is not a zipper as it is not practical for small ones and a bit dangerous.

Translated reviews

Response from France Trampoline Published on 20/05/2016

Hello Madam, Sir, We have taken your comments regarding the Access 180 trampoline into account. We are surprised by your remark regarding the safety net. We do mention in the texts that the net of the ACCESS trampoline does not have a zipper. This is also visible in the photos present on the website. The zipper is only present on the Jump'Up range. We apologize for the inconvenience and wish you good use of the trampoline. The France Trampoline team.

Y

Yann S.

Rating: 4 out of 5

Published on 12/06/2016 à 14h53 following a purchase from 20/05/2016

Products conform to the description. No issues but shipping costs are VERY high just to put the folded products in a box!!

Translated reviews

P

Patrice P.

Rating: 4 out of 5

Published on 11/06/2016 à 20h19 following a purchase from 19/05/2016

Important in our eyes / Good email follow-up on the question asked at purchase.

Translated reviews

S

Stéphanie L.

Rating: 4 out of 5

Published on 10/06/2016 à 21h32 following a purchase from 15/05/2016

speed and quality of shipping. The trampoline seems very solid and of good quality.

Translated reviews

F

Fabrice E.

Rating: 4 out of 5

Published on 10/06/2016 à 08h36 following a purchase from 20/05/2016

Very good "Trampoline Jump'Up 250 with net" for my child + very good quality + ease of assembly (even alone)... Thanks to that, the fabric is resistant up to 120kg, I can even accompany my son to show him the right moves, which is not the case with all other manufacturers of this type of trampoline. (be careful not to jump with 2 at the same time on the fabric, as there is a risk of collision!) 2 downsides: - during my delivery, the transport was carried out via 2 different carriers, which lengthens the delivery time. - also, the box where the spring protection cushion is stored was damaged, and thus slightly torn...

Translated reviews

Response from France Trampoline Published on 23/05/2016

Hello Sir, We are delighted to see that the trampoline you received fully satisfies you. Following our call, please send us photos regarding the protection cushion if you please. We will be able to study your request and normally apply the warranty. We remain at your disposal. The France Trampoline team.

N

Nicolas B.

Rating: 4 out of 5

Published on 09/06/2016 à 10h50 following a purchase from 17/05/2016

good

Translated reviews

C

Catheleijne V.

Rating: 4 out of 5

Published on 09/06/2016 à 09h14 following a purchase from 12/05/2016

Fast and good. Good quality.

Translated reviews

J

Juan Pedro G.

Rating: 4 out of 5

Published on 08/06/2016 à 20h47 following a purchase from 17/05/2016

I am very glad that they contacted me, we are very happy with both the service and the quality of the trampoline but we never received the ladder we bought, how can we claim it, we don't know if it stayed at the transport company. Thank you very much, best regards.

Translated reviews

A

Andrea P.

Rating: 4 out of 5

Published on 08/06/2016 à 16h32 following a purchase from 18/05/2016

EXCELLENT PRODUCTS!

Translated reviews

J

Jean-luc D.

Rating: 4 out of 5

Published on 08/06/2016 à 15h48 following a purchase from 19/05/2016

Delivery on time.

Translated reviews

C

Chavanon B.

Rating: 4 out of 5

Published on 08/06/2016 à 14h28 following a purchase from 14/05/2016

good product, good services small problem with the assembly instructions not very precise

Translated reviews

D

Davy M.

Rating: 4 out of 5

Published on 08/06/2016 à 12h41 following a purchase from 18/05/2016

Good contact, a quickly resolved error and ultimately satisfied as usual. I bought my trampoline from them and I always go through them for spare parts.

Translated reviews

X

Xavier L.

Rating: 3 out of 5

Published on 08/06/2016 à 11h25 following a purchase from 30/04/2016

Late delivery and the manual lacks precision

Translated reviews

Response from France Trampoline Published on 01/05/2016

Hello, We have taken your comments into account. The delivery was made 15 days after your order as the ACCESS 180 trampoline was out of stock for 1 week at the time of your order but this was indicated on the product sheet and in the cart in red. We apologize if you did not see this information when placing your order. We remain at your disposal for any further questions regarding your trampoline. The France Trampoline team.

D

Duriez P.

Rating: 4 out of 5

Published on 08/06/2016 à 11h11 following a purchase from 16/05/2016

-

Translated reviews