Customer reviews of France Trampoline

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Ezio C.

Rating: 4 out of 5

Published on 06/04/2016 à 18h59 following a purchase from 09/03/2016

The transport could be improved. The box was open.

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Fabienne L.

Rating: 4 out of 5

Published on 02/04/2016 à 14h48 following a purchase from 19/12/2015

Good advice, good quality, meets expectations.

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Jean Pierre F.

Rating: 4 out of 5

Published on 02/04/2016 à 14h38 following a purchase from 04/12/2015

This trampoline is very good but the installation instructions are insufficient, the included clamps are not suitable at all, you practically need professional equipment.

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Response from France Trampoline Published on 05/12/2015

Hello, we thank you for your feedback and your complete satisfaction with the trampoline. If you find that the provided clamp is not sufficient to compress the T-junctions, you could use a standard adjustable wrench to have a bit more force. We want to reassure you that this material is available in regular hardware stores or GS. Sincerely, The France Trampoline team.

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Guillaume B.

Rating: 4 out of 5

Published on 01/04/2016 à 11h48 following a purchase from 10/03/2016

Everything went well with the delivery.

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Cedric P.

Rating: 4 out of 5

Published on 30/03/2016 à 20h13 following a purchase from 08/12/2015

Good

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Matthieu B.

Rating: 4 out of 5

Published on 28/03/2016 à 14h58 following a purchase from 22/02/2016

very good product. Simple assembly in 2 hours

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Arnaud M.

Rating: 4 out of 5

Published on 28/03/2016 à 12h40 following a purchase from 19/12/2015

satisfied

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Crystel B.

Rating: 4 out of 5

Published on 27/03/2016 à 20h31 following a purchase from 06/02/2016

Order conforms to our expectations. However, the delivery did not happen at the announced time.

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Lionel R.

Rating: 4 out of 5

Published on 27/03/2016 à 14h59 following a purchase from 09/12/2015

Timely and serious delivery. Product conforms without any problems. Simple and quick assembly of the trampoline. Despite the winter, the children have already played a lot.

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Christian M.

Rating: 4 out of 5

Published on 27/03/2016 à 10h31 following a purchase from 08/12/2015

very good service the children, grandchildren and even we are very satisfied with the trampoline

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Nadine J.

Rating: 4 out of 5

Published on 26/03/2016 à 19h47 following a purchase from 17/01/2016

well received

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Didier T.

Rating: 4 out of 5

Published on 26/03/2016 à 13h42 following a purchase from 28/01/2016

Fast delivery. Robust and quality material that remains to be tested against the test of time.

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Hervé L.

Rating: 4 out of 5

Published on 25/03/2016 à 13h46 following a purchase from 06/12/2015

Fast delivery, product conforms to the order

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Olivier C.

Rating: 3 out of 5

Published on 24/03/2016 à 22h18 following a purchase from 17/02/2016

The safety net fasteners shattered (for 6 of them) within the first few days of use...

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Response from France Trampoline Published on 19/02/2016

Hello Madam, We have taken your comment into account and we apologize. A technician will contact you by phone to check the installation of your safety net with you so that this does not happen again. And, we will send you new hooks very quickly. We apologize for this inconvenience and remain at your disposal. The France Trampoline team.

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Karine L.

Rating: 4 out of 5

Published on 24/03/2016 à 21h58 following a purchase from 02/01/2016

Product quite easy to assemble. Seems to be of very good quality. Protection everywhere... Too bad we can't have the UV cover for the oval shape. Delivery was perfect

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Marie Renée S.

Rating: 4 out of 5

Published on 24/03/2016 à 21h29 following a purchase from 09/12/2015

delivery on time even for Christmas, good quality some assembly difficulties it's better to have several people but apart from that everything is ok

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Magali L.

Rating: 4 out of 5

Published on 24/03/2016 à 20h19 following a purchase from 02/12/2015

very good quality but little feedback for now as we have not assembled it for long. The assembly is not simple despite the instructions. Plan to be 2

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Guillaume B.

Rating: 4 out of 5

Published on 24/03/2016 à 18h35 following a purchase from 15/12/2015

I received all the items as announced. However, I am very disappointed with the quality of the trampoline whose springs break almost daily to the point that I can no longer use it. I still have 2 broken springs, even after repairing the others. I weigh 68kg and I practice every day for 10 minutes doing jumps of 15cm maximum, jumping in the middle of the trampoline... I am very surprised by this failure. What can I do?

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Veronique J.

Rating: 4 out of 5

Published on 24/03/2016 à 17h23 following a purchase from 14/12/2015

quick handling of the order, fast delivery, excellent quality product. However, a cover was ordered at the same time as the trampoline, and 3 months later it still hasn't arrived!

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Response from France Trampoline Published on 16/12/2015

Hello Sir, we apologize for the delay in delivery for your cleaning cover. We have experienced a delay in our stock entry on these items and we will send it to you next week after verification. Please feel free to contact us by phone at 05 56 36 04 62 if you would like more details about the delivery. We are available from Monday to Friday from 9am to 6:15pm currently. The France Trampoline team.

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Justine M.

Rating: 4 out of 5

Published on 24/03/2016 à 16h26 following a purchase from 15/01/2016

Everything went well. Trampoline with very good finishes

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Philippe D.

Rating: 4 out of 5

Published on 24/03/2016 à 15h44 following a purchase from 21/12/2015

We had a bit of trouble finishing the assembly of the upper circle of the trampoline with the instructions provided, but consulting the website was very explicit and clear.

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Thomas D.

Rating: 4 out of 5

Published on 24/03/2016 à 15h12 following a purchase from 11/01/2016

All good, nothing to say

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Gregory P.

Rating: 4 out of 5

Published on 24/03/2016 à 13h39 following a purchase from 15/12/2015

nothing to report good trampoline. small problem with the box cracked and repaired with tape. so had to check everything.

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Florence F.

Rating: 4 out of 5

Published on 24/03/2016 à 12h58 following a purchase from 16/12/2015

Beautiful material and appreciated payment in installments. Just one thing: the title of the withdrawals is strange, the amount of the withdrawals following the first one is not mentioned.

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Emmanuel C.

Rating: 4 out of 5

Published on 24/03/2016 à 12h24 following a purchase from 17/12/2015

Fast delivery, quality product. I do not regret my purchase!

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Flo O.

Rating: 4 out of 5

Published on 24/03/2016 à 11h58 following a purchase from 15/12/2015

we are very happy with our trampoline

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Véronique M.

Rating: 4 out of 5

Published on 24/03/2016 à 11h45 following a purchase from 27/01/2016

Very good site, French product of very good finish, good customer service, very fast delivery. I recommend this site and its services.

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Jean-louis S.

Rating: 4 out of 5

Published on 24/03/2016 à 10h42 following a purchase from 29/02/2016

product conforms to good quality

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Laurent B.

Rating: 4 out of 5

Published on 23/03/2016 à 22h15 following a purchase from 14/12/2015

The assembly instructions could be clearer. Best regards

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Aline E.

Rating: 4 out of 5

Published on 23/03/2016 à 21h50 following a purchase from 28/12/2015

The delivery was made on time, with a very friendly delivery person, who, on his personal behalf as a customer, congratulated me on my choice and gave instructions to follow in case of storm warnings, what more could you ask for! The trampoline has not yet been taken out of its packaging because the weather was too bad, installation is planned for next week...

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Valerie L.

Rating: 4 out of 5

Published on 23/03/2016 à 20h13 following a purchase from 20/12/2015

Material conforms to the order, the chosen trampoline is very satisfactory. It arrived perfectly packaged and protected. We are delighted to have chosen this site which is very serious and very responsive. We highly recommend it!!!

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Veronique C.

Rating: 4 out of 5

Published on 23/03/2016 à 18h43 following a purchase from 13/12/2015

Very good!!

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Christelle Q.

Rating: 4 out of 5

Published on 23/03/2016 à 18h34 following a purchase from 12/02/2016

Too bad to have to help the delivery person carry the material... Especially with 2 small children in the house, it's complicated. However, very good product and very good commercial service. Fast delivery.

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Bernard B.

Rating: 4 out of 5

Published on 23/03/2016 à 16h51 following a purchase from 08/01/2016

very good welcome, well advised, I even suggested to promote your business within my football club I gave 4 stars because we can always improve a little

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Max C.

Rating: 4 out of 5

Published on 23/03/2016 à 16h32 following a purchase from 30/12/2015

The delivery was well done

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Amandine C.

Rating: 4 out of 5

Published on 23/03/2016 à 15h18 following a purchase from 02/12/2015

Good advice. And very fast.

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Philippe F.

Rating: 4 out of 5

Published on 23/03/2016 à 14h57 following a purchase from 09/12/2015

order of a protective net: nothing to complain about. Direct delivery to my grandsons' home. Nothing to report! No problem.

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Mickael D.

Rating: 4 out of 5

Published on 23/03/2016 à 12h56 following a purchase from 01/03/2016

Just an order of bungee cords (16€), but shipping costs very high (12€).

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Marion L.

Rating: 4 out of 5

Published on 23/03/2016 à 12h44 following a purchase from 23/12/2015

Hello I was very well received and guided by the advisor I had by phone. The delivery went very well. However, I did not receive the invoice at home. I had in code (as it was the Christmas period) the trampofoot and it was supposed to have 2 balls with it that I did not receive. Thank you for your response to my requests. Best regards Mrs ***

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Damien R.

Rating: 4 out of 5

Published on 23/03/2016 à 12h40 following a purchase from 14/12/2015

Good commercial service. Average on manufacturing times (order placed before the end of year holidays). Good delivery service. Very good after-sales service. Overall very satisfied with your service.

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