France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Very good experience with customer service. After a mix-up with the order, they were very efficient in correcting the mistake, good communication, providing regular updates on the follow-up and even made a commercial gesture in the end. Among the best customer service experiences I've had.
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Jeremie P.
Rating: 5 out of 5
following a purchase from 17/12/2021
Clear
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Jean-charles C.
Rating: 5 out of 5
following a purchase from 18/12/2021
Careful and fast shipping. Quality product.
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Jean-pierre G.
Rating: 3 out of 5
following a purchase from 18/12/2021
Average rating due to delivery issues: contrary to what was announced during the order, the delivery person did not contact to set a delivery day. He showed up at the delivery location without notice and we had to improvise a delivery at a kind neighbor given the weight and bulk of the package
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Response from France Trampoline
Hello, thank you for your feedback. We apologize for the delay and these circumstances. We will escalate this information to the carrier and ensure that it does not happen again. Best regards, the France Trampoline team
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Top B.
Rating: 5 out of 5
following a purchase from 18/12/2021
The parts I ordered for my trampoline are ideal and were delivered in record time
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Sebastien C.
Rating: 5 out of 5
following a purchase from 21/12/2021
Fast shipping and compliant with the description. Very good!
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Samuel H.
Rating: 5 out of 5
following a purchase from 21/12/2021
Very fast delivery despite the very large orders before Christmas. Accommodating and responsive. Nothing to complain about, I recommend.
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Paloma T.
Rating: 5 out of 5
following a purchase from 19/12/2021
It has very good quality, the assembly was easy and they liked it a lot
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Adriano Z.
Rating: 5 out of 5
following a purchase from 20/12/2021
Great quality and attention.
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Catherine R.
Rating: 5 out of 5
following a purchase from 16/12/2021
VERY SATISFIED WITH THE PRODUCT
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Theophile B.
Rating: 5 out of 5
following a purchase from 15/12/2021
everything went well!
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Diego M.
Rating: 5 out of 5
following a purchase from 16/12/2021
Excellent service, punctual and quick even in answering questions, I will recommend my friends to visit your site for any purchases
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Olivier G.
Rating: 5 out of 5
following a purchase from 15/12/2021
excellent service!
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Julie F.
Rating: 5 out of 5
following a purchase from 16/12/2021
Impeccable delivery tracking Fast delivery
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Audrey D.
Rating: 5 out of 5
following a purchase from 11/12/2021
Good site Good product quality Good delivery
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Olivier C.
Rating: 5 out of 5
following a purchase from 15/12/2021
Very good
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Quitterie D.
Rating: 5 out of 5
following a purchase from 17/12/2021
Delivery via Mondial Relay, a few days before Christmas, arrived quickly. Material well packaged, box almost too big. Missing the user manual. Kids are happy, parents too!
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Julia E.
Rating: 5 out of 5
following a purchase from 07/12/2021
There are very friendly contact partners! The cover is also very good.
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Emilie C.
Rating: 5 out of 5
following a purchase from 14/12/2021
Easy order Fast delivery Perfect product!
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Marcelino C.
Rating: 5 out of 5
following a purchase from 15/12/2021
Happiness within reach. If you have some space, do not hesitate to dedicate it so that both small and large can have a fun time whenever they want. Trusted website, shipments arrive on time and in perfect condition. The products are of great quality and easy to assemble following the included instructions.
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Peter D.
Rating: 5 out of 5
following a purchase from 11/12/2021
Excellent
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Francoise G.
Rating: 3 out of 5
following a purchase from 11/12/2021
Not seeing the order arrive on time, I called. The order was left "in limbo"! for no reason! Too bad during the Christmas period! Luckily I called! Otherwise, good reception on the phone, and product matching expectations.
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Response from France Trampoline
Hello, thank you for your comment. Your order was placed on 11/12 and was indeed shipped on 16/12 with a delay. We apologize for these circumstances and assure you that it will not happen again. We do our best to ensure our customers receive their products as quickly as possible within 3 to 5 days of delivery. Best regards, the Trampoline team
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Franco O.
Rating: 5 out of 5
following a purchase from 14/12/2021
This is not the first time I have used Salt'in Italy, the service offered is of exceptional quality. Excellent assistance, punctuality in shipments, but above all, a job done with great attention. Congratulations!
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Anthony G.
Rating: 5 out of 5
following a purchase from 15/12/2021
simple effective fast
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Géraldine L.
Rating: 5 out of 5
following a purchase from 10/12/2021
Very good service
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Andrée D.
Rating: 5 out of 5
following a purchase from 13/12/2021
Very satisfied in everything!
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Sylvian T.
Rating: 5 out of 5
following a purchase from 13/12/2021
Product conforms to the description. Fast delivery.
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Betty G.
Rating: 5 out of 5
following a purchase from 13/12/2021
Product conforms and very satisfying
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Jean-charles C.
Rating: 5 out of 5
following a purchase from 23/11/2020
Fast delivery, clear assembly, quality material, everything is perfect!
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Sophie V.
Rating: 5 out of 5
following a purchase from 09/12/2021
Order arrived in good condition and on time
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Sylvain N.
Rating: 5 out of 5
following a purchase from 06/12/2021
The technical information of the products is complete, which facilitates online choice. The received product is of quality and very solid, the delivery was fast. The assembly instructions are also very clear and facilitate assembly. Very satisfied with my purchase!
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Dorothee B.
Rating: 5 out of 5
following a purchase from 08/12/2021
Good
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Roseline T.
Rating: 5 out of 5
following a purchase from 08/12/2021
Very good
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Sylvie B.
Rating: 5 out of 5
following a purchase from 07/12/2021
Nothing to complain about Delivery time announced respected
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Katja R.
Rating: 5 out of 5
following a purchase from 08/12/2021
From ordering to delivery completely uncomplicated - the goods come via freight forwarding after registration with the customer - our son is very happy with his new trampoline.
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Pascal M.
Rating: 5 out of 5
following a purchase from 08/12/2021
Nothing to report
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Erwan L.
Rating: 5 out of 5
following a purchase from 04/12/2021
2nd year that I order from you and I am very satisfied with the ordered material and for the shipping even if there was an error on my first order. Otherwise your team is very responsive. Thank you for our children.....
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Loretta A.
Rating: 5 out of 5
following a purchase from 06/12/2021
Good morning, everything is okay, Fercam does not respect the very long delivery times
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Sylvie D.
Rating: 5 out of 5
following a purchase from 07/12/2021
Very good service.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 05/12/2021
Very happy with my purchase.
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