Customer reviews of France Trampoline

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Eric D.

Rating: 5 out of 5

Published on 08/09/2021 à 09h48 following a purchase from 27/07/2021

No problems related to the product or delivery. Correct delay.

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Aurelie F.

Rating: 5 out of 5

Published on 08/09/2021 à 08h26 following a purchase from 04/06/2021

Very good product. Seems very sturdy

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Barbara M.

Rating: 5 out of 5

Published on 07/09/2021 à 15h48 following a purchase from 28/07/2021

Perfect, I recommend

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Reinhold H.

Rating: 5 out of 5

Published on 07/09/2021 à 14h44 following a purchase from 18/06/2021

Top product, everything fit

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Dorothee B.

Rating: 3 out of 5

Published on 07/09/2021 à 13h14 following a purchase from 18/05/2021

I am delighted with the person who informed me by phone before I placed my order. I am thrilled with the quality of the material received. I bought my trampoline 9 years ago and I am more than satisfied as well and I frequently recommend you. However, I am very unhappy with the delivery time. My order was supposed to be delivered in June, then on July 15, I received my package in mid-August. My children will have enjoyed the trampoline for 2 weeks out of 9 weeks of summer vacation.

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Response from France Trampoline Published on 20/05/2021

Hello, thank you for your positive feedback on our products. We are glad that you like the trampoline! When you ordered in May, the net was not in stock before 30/06, as indicated on the product sheet. Indeed, we had a restocking delay and shipped the product at the end of July. We apologize for the wait time and do our best to inform our customers. Best regards, the France Trampoline team

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Françoise J.

Rating: 5 out of 5

Published on 07/09/2021 à 09h31 following a purchase from 26/07/2021

Great availability and attentive customer service

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Stéfanie S.

Rating: 3 out of 5

Published on 07/09/2021 à 08h37 following a purchase from 01/04/2021

Very long delivery time.

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Response from France Trampoline Published on 05/04/2021

Hello, thank you for your feedback. When you ordered at the end of April, your products were not in stock before 30/06, as indicated on our site. We indeed had a restocking delay and could only ship your order at the end of July. We apologize for the wait time and hope that the slackline we offered you as compensation pleases your children. We do our best to ensure our customers receive their products as quickly as possible. Best regards, the France Trampoline team

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Jean-bernard G.

Rating: 5 out of 5

Published on 06/09/2021 à 20h51 following a purchase from 27/05/2021

Excellent

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Olivier M.

Rating: 5 out of 5

Published on 06/09/2021 à 18h22 following a purchase from 22/06/2021

I was looking for an XL size trampoline: found at France Trampoline with the Apollo sport 500. The kids spend all their time in it. Quality trampoline. Sent quickly.

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Jean-claude C.

Rating: 5 out of 5

Published on 06/09/2021 à 08h23 following a purchase from 23/07/2021

Very satisfactory

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Tiffanie B.

Rating: 5 out of 5

Published on 05/09/2021 à 21h20 following a purchase from 26/07/2021

Very good product. The weights for stabilization are good, the trampoline no longer moves.

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Catherine D.

Rating: 5 out of 5

Published on 05/09/2021 à 21h14 following a purchase from 13/05/2021

The order tracking was perfect despite supply issues.

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Cyril L.

Rating: 5 out of 5

Published on 05/09/2021 à 19h19 following a purchase from 02/06/2021

Order conforms and France trampoline is very accommodating

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Dominique M.

Rating: 5 out of 5

Published on 04/09/2021 à 19h41 following a purchase from 24/07/2021

Merchandise conforms, deadline respected

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Jean-yves L.

Rating: 5 out of 5

Published on 04/09/2021 à 18h43 following a purchase from 24/07/2021

Everything went well between the order, its reception, and its use.

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Noël G.

Rating: 5 out of 5

Published on 04/09/2021 à 14h27 following a purchase from 25/07/2021

the item meets my expectations, fast delivery, well done

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Sandrine G.

Rating: 5 out of 5

Published on 04/09/2021 à 08h23 following a purchase from 25/07/2021

Very good in all respects (quality, price, delivery)

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Olivier M.

Rating: 5 out of 5

Published on 03/09/2021 à 18h32 following a purchase from 02/07/2021

Great, I bought this Apollo sport 500 trampoline for its XXL dimensions. Well-designed, quality product. Some plastic hooks broke quickly when attaching the net, customer service contacted = very good contact, no difficulty replacing with metal hooks quickly sent. I recommend taking the ladder sold on the site for this trampoline = easier access. Ladder of good quality as well.

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Kaled B.

Rating: 5 out of 5

Published on 03/09/2021 à 17h50 following a purchase from 06/07/2021

Very correct.

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Jean-pierre G.

Rating: 5 out of 5

Published on 03/09/2021 à 13h47 following a purchase from 23/06/2021

The trampoline was delivered on time. Upon assembly, the material seems robust and of very good quality. On their first jump, my boys said "wow this one is really great" compared to our old trampoline from a competing industrial brand.

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Anne-cécile P.

Rating: 5 out of 5

Published on 03/09/2021 à 12h31 following a purchase from 18/07/2021

product conforms to my request and delivery on time.

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Raymond G.

Rating: 5 out of 5

Published on 02/09/2021 à 14h30 following a purchase from 20/07/2021

Nothing to report

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Marie Cecile L.

Rating: 5 out of 5

Published on 02/09/2021 à 09h42 following a purchase from 26/04/2021

The package was damaged but did not affect the product.

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Lucio C.

Rating: 5 out of 5

Published on 01/09/2021 à 19h47 following a purchase from 21/07/2021

Really great service! Thank you!

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Stephanie C.

Rating: 5 out of 5

Published on 01/09/2021 à 16h43 following a purchase from 19/07/2021

very good service and product!

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Richard S.

Rating: 5 out of 5

Published on 01/09/2021 à 15h13 following a purchase from 21/07/2021

Great trampoline, our children are thrilled

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Rosine G.

Rating: 5 out of 5

Published on 01/09/2021 à 11h41 following a purchase from 23/07/2021

Very good, good responsiveness following a small anomaly on a tube

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Marie G.

Rating: 5 out of 5

Published on 01/09/2021 à 08h23 following a purchase from 20/07/2021

The products are well presented. To find you, you still have to search for French products, as you do not appear in the first search.

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Claire S.

Rating: 5 out of 5

Published on 31/08/2021 à 20h56 following a purchase from 16/07/2021

On the new trampoline I had attachments that broke - they sent me new ones for free. Very good service

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Friederike U.

Rating: 5 out of 5

Published on 31/08/2021 à 20h41 following a purchase from 17/07/2021

Completely satisfied.

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Florian B.

Rating: 5 out of 5

Published on 31/08/2021 à 20h17 following a purchase from 19/07/2021

Everything went well!

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Jonathan G.

Rating: 5 out of 5

Published on 31/08/2021 à 19h40 following a purchase from 16/07/2021

Impeccable

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Jean-pierre S.

Rating: 5 out of 5

Published on 31/08/2021 à 18h50 following a purchase from 19/07/2021

Nothing to complain about. On time and friendly

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Aurélie L.

Rating: 5 out of 5

Published on 31/08/2021 à 17h51 following a purchase from 21/07/2021

Quality and secure material

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Guillaume H.

Rating: 3 out of 5

Published on 31/08/2021 à 17h23 following a purchase from 19/07/2021

Good for the product and delivery... however, it is not quite suitable for my trampoline... regarding the lower attachments of the net frame. To see over time with a DIY done... Moreover, I find the exit of the trampoline through the net dangerous... children can trip at the foot and are forced to hold on at the net closure level with their hands to pass the exit... to see also over time

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Response from France Trampoline Published on 23/07/2021

Hello and thank you for your comment. Unless we are mistaken, your trampoline is not of our brand. Our spare parts can also fit other brands but are not always compatible. Regarding the net entrance, we previously had an L-shaped opening but the new trampoline standard requires us to offer only a vertical opening. Best regards, the France Trampoline team.

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Laurianne B.

Rating: 5 out of 5

Published on 31/08/2021 à 16h46 following a purchase from 11/07/2021

Very good service.

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Pierre Z.

Rating: 5 out of 5

Published on 31/08/2021 à 16h37 following a purchase from 19/07/2021

Excellent product and fast delivery.

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G G.

Rating: 5 out of 5

Published on 31/08/2021 à 16h22 following a purchase from 18/07/2021

We were very satisfied with the ordered item and the delivery timing.

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Stephane D.

Rating: 5 out of 5

Published on 31/08/2021 à 14h12 following a purchase from 21/07/2021

Available and efficient team

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Claudia K.

Rating: 5 out of 5

Published on 31/08/2021 à 11h37 following a purchase from 14/07/2021

Very well organized website, all parameters for the trampoline can be entered individually, and you are always reminded that there are similar trampoline covers, and please pay attention to everything (number of eyelets, diameter, etc.). Delivery fast and uncomplicated.

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