English 
A
Rating: 5 out of 5
the spring protector cushion ordered replaces the same defective one on a KANGUI trampoline that their customer service does not cover
Translated reviews
Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 1, 3 and 5 stars
Reset filtersS
Rating: 3 out of 5
Delivery expected in a few days... but in the end the product was awaited for several weeks although in stock...
Translated reviews
Response from France Trampoline
Hello, thank you for your feedback. On the same day of your order on 25/05, we contacted you by email to ask you to verify the compatibility of the safety net, as it was not the same as your previous trampoline order. We never received a response from you regarding this email, just a few months later an email asking where the delivery was. We apologize for the slightly late shipment in early July. We do our best to inform our customers and help them choose the right product suited to their needs. Best regards, the France Trampoline team.
M
Rating: 5 out of 5
Happy with our purchase. We bought the trampoline several years ago. It is used almost daily and we needed to change the mat. That is done. Thank you for allowing us to have spare parts long after the purchase.
Translated reviews
K
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Delivery on time and product in line with my expectations
Translated reviews
A
Rating: 5 out of 5
Very satisfied with my purchase.
Translated reviews
F
Rating: 5 out of 5
Completely satisfied
Translated reviews
D
Rating: 5 out of 5
Very efficient reception
Translated reviews
M
Rating: 5 out of 5
*****
Translated reviews
C
Rating: 5 out of 5
Super easy to order and very fast
Translated reviews
M
Rating: 5 out of 5
Excellent
Translated reviews
J
Rating: 5 out of 5
Very good
Translated reviews
M
Rating: 3 out of 5
Problem with the trampoline, not resolved despite several emails to customer service. Too bad for the price of the product!
Translated reviews
T
Rating: 5 out of 5
Top
Translated reviews
L
Rating: 5 out of 5
nothing to report
Translated reviews
L
Rating: 5 out of 5
Very good quality product
Translated reviews
I
Rating: 5 out of 5
Products conform, good quality, correct packaging for delivery, delivery times respected
Translated reviews
S
Rating: 5 out of 5
*****
Translated reviews
F
Rating: 5 out of 5
Fast delivery, top products my son doesn't leave the trampoline, he was demanding about the quality (gym) and is fully satisfied. Assembly is quite simple. Thank you
Translated reviews
M
Rating: 5 out of 5
👍 the ordered items really meet our expectations.
Translated reviews
A
Rating: 5 out of 5
Very experienced, honest, attentive
Translated reviews
B
Rating: 5 out of 5
Good quality corresponds to the order
Translated reviews
L
Rating: 5 out of 5
Perfect
Translated reviews
D
Rating: 5 out of 5
Very good quality of the zip line and accessories. Fast shipping
Translated reviews
J
Rating: 5 out of 5
Delivery time was long but we were warned. Otherwise, good phone contact
Translated reviews
F
Rating: 5 out of 5
Fast and accurate
Translated reviews
F
Rating: 5 out of 5
Product conforms to my request. Delivery within the announced deadlines.
Translated reviews
G
Rating: 5 out of 5
excellent product, my son totally approves.
Translated reviews
J
Rating: 5 out of 5
Perfect.
Translated reviews
A
Rating: 5 out of 5
Very well packaged pallet, good quality material I am completely satisfied, thank you!
Translated reviews
O
Rating: 5 out of 5
Top product. Delivery was perfect. Assembly took a bit long but was easy (with my tools, as the ones provided are really cheap). Plan for time especially to adjust the vertical safety net.
Translated reviews
M
Rating: 5 out of 5
Product delivered quickly, very good quality, the children are delighted
Translated reviews
L
Rating: 5 out of 5
Good phone contact with an offer of help for assembly if needed (it wasn't needed, the trampoline was easily assembled by 3 pre-teens). Very good quality, my son is delighted
Translated reviews
S
Rating: 5 out of 5
Easy order, quick reception, product corresponding well to the presentation
Translated reviews
M
Rating: 3 out of 5
Fast delivery. Assembly not detailed enough. Quality product except for the plastics with elastics that hold the spring protection. They broke on the first jump. Let's see if they will send me others at no cost...
Translated reviews
Response from France Trampoline
Hello, thank you for your feedback. We apologize for these circumstances. Please feel free to contact our customer service ([email protected]) with photos of the defective parts. We will get back to you as soon as possible to apply the warranty. Best regards, the France Trampoline team
D
Rating: 5 out of 5
Impeccable, nothing to complain about the material. Small remark on the transport: the pallet was more like a crate than a real pallet, borderline dangerous.
Translated reviews
G
Rating: 1 out of 5
The net received does not correspond to the old one which was only 2 years old: zipper instead of a double Velcro closure with 3 hooks much more practical with a larger and safer opening; moreover, our trampoline is black and red and the closure of the new net is green and white which detracts from the aesthetics of the whole while this was a criterion in the choice of our trampoline of which we are otherwise very satisfied. As for the delivery time (three months), it is not attributable to France Trampoline but it has accentuated our disappointment.
Translated reviews
Response from France Trampoline
Hello, thank you for your comment. We have indeed changed the design of our nets and opted for a zipper for reasons of practicality and quality. Unfortunately, we no longer produce the old opening. Regarding the delivery time of the package, we always have a lot of requests before the start of the season and there may be a bit of delay in restocking. We apologize for these circumstances and do our best to ensure our customers receive their products as quickly as possible. Best regards, the France Trampoline team
C
Rating: 5 out of 5
Very good site and super product
Translated reviews
A
Rating: 3 out of 5
Waiting time much too long, item ordered in April, received in July. Too bad.
Translated reviews
Response from France Trampoline
Hello, thank you for your feedback. At the time of your order, the net was not in stock before 30/06, as indicated on the product sheet. In mid-June, we informed you by email that the restocking time would unfortunately be a bit longer than expected. Upon receipt in our warehouses, we sent it to you without delay on 07/07. We apologize for the waiting time and do our best to inform our customers. Best regards, the France Trampoline team.
T
Rating: 1 out of 5
There is no return label for exchanges. The shipping costs were only refunded upon request.
Translated reviews
Response from France Trampoline
Dear customer, thank you for your comment. We are sorry to hear that we could not meet your expectations. Our customer service is always available for any comments ([email protected]) and does its best to improve your experience with Trampolin Technik. Best regards, Your Trampolin-Technik Team