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C
Rating: 5 out of 5
Trampoline of very good quality. Just a small note about the closure. A safety clip would have been necessary as my 2-year-old daughter easily opens the zipper.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 1, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Hello. I can unreservedly recommend the provider!! The shipping was very fast and the quality of the delivered goods is very good. The zip line has been in use daily since installation and our children have a lot of fun! It was an absolutely good decision to buy the zip line from this provider. The awarded 5 stars are well deserved!!!
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D
Rating: 5 out of 5
Very easy to place the order, delivery as scheduled with an appointment made by phone. Great site! Great product! I recommend
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A
Rating: 5 out of 5
Fast delivery, product conforms to the description, very easy to implement.
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M
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
Great. Zip line and ninja course easy to assemble. It would be great to sell harnesses and platforms for the zip line on the site, and it would be fantastic and complete!!! Definitely recommend.
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C
Rating: 5 out of 5
Perfect handling of the order and delivery
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S
Rating: 5 out of 5
Product in line with expectations. Good guidance during the order on the site. Received on time.
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G
Rating: 5 out of 5
The shipment was fast, the trampoline is easy to assemble
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S
Rating: 5 out of 5
Very good product.
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C
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
-
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A
Rating: 5 out of 5
Quality material. Easy order on the site and then fast delivery. Good after-sales service.
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R
Rating: 5 out of 5
Everything fits well
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G
Rating: 5 out of 5
Fast and compliant, I appreciated the contact from France Trampoline after the online order to confirm it well.
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M
Rating: 5 out of 5
Choice of the Jump up trampoline, of very good quality. Ideal bounce for teenagers. Received on the requested day, perfect!
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D
Rating: 5 out of 5
Everything went perfectly
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N
Rating: 5 out of 5
Product as described, correct delivery, no issues
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V
Rating: 5 out of 5
Perfect, the products are of good quality, the information on the site corresponds to the delivered products. I am happy. The children's trampoline is set for a few more years.
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S
Rating: 5 out of 5
Excellent quality product, delivered on time. Expect to have arms for assembly. Instructions well explained but assembly requires strength and several people (trampoline 460). Quality service
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D
Rating: 5 out of 5
Very satisfied with the information and the material received as well as the after-sales service
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C
Rating: 5 out of 5
Quality trampoline easy to assemble and very aesthetic, nothing to say, missing a ladder for the little ones
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R
Rating: 5 out of 5
Great service and uncomplicated processing. Product quality is very good!
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D
Rating: 5 out of 5
Very good exchanges both before and after the order. I find the trampoline (Ovalie 490) robust and well finished. Assembly requires at least 2 people and a bit of patience. In detail: For now, the hooks to attach the net are flimsy and break. The support reacts very quickly. I had read in the comments that the tightening screws for the net posts were a bit light, I had the same impression that these screws were not suitable. I had to assemble them with great care not to damage the threads. I hope that over time it will hold. I give 5 stars because overall I find the product very satisfactory, and that the customer service is present. Both in tracking orders, managing shortages, and the responses provided. Bravo and good continuation.
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P
Rating: 5 out of 5
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R
Rating: 5 out of 5
It's expensive, but it's good
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A
Rating: 3 out of 5
A customer service that answers questions well but a delivery time that is really too long
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Response from France Trampoline
Hello and thank you for your feedback. When you placed your order, the net was not in stock before 30/06, as indicated on the product sheet. Upon receipt in our warehouses, we sent it to you without delay on 25/06. We apologize for the waiting time for restocking and do our best to ensure our customers receive their orders as quickly as possible. Best regards, the France Trampoline team.
V
Rating: 1 out of 5
Very very disappointed with the green protection pad Ø 366 which tore on one side at the very first use!! The pad delivered with the trampoline was of much better quality. A commercial gesture would be greatly appreciated
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Response from France Trampoline
Hello and thank you for your feedback. We are sorry to read this and we apologize for these circumstances. Please know that we test our products and regularly update our ranges to offer optimal quality. Our customer service will get back to you to offer you a commercial gesture of 20% on this product. Best regards, the France Trampoline team.
B
Rating: 5 out of 5
I am very happy!
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V
Rating: 5 out of 5
Very happy with an advisor who did everything to find a solution for installing a net on our trampoline
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J
Rating: 5 out of 5
Shipping within the announced deadlines and in accordance with the order.
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S
Rating: 3 out of 5
One of the parts was bent, but since the delivery was delayed, we didn't want to wait yet
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Response from France Trampoline
Hello, thank you for your comment. We apologize for these circumstances. Please feel free to contact our customer service with photos of the defective product ([email protected]). We will do our best to remedy it as soon as possible. Best regards, the France Trampoline team
M
Rating: 5 out of 5
Fast delivery, everything is ok
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A
Rating: 5 out of 5
not disappointed with the product, it meets our expectations
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J
Rating: 5 out of 5
Everything is ok
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I
Rating: 5 out of 5
We are satisfied with the purchase of the mat as well as the springs. The transport service is fine. If I still know someone who wants to order, I would recommend your company without hesitation.
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J
Rating: 5 out of 5
Precise description, high-quality product, efficiency, reliability, everything was perfect
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B
Rating: 5 out of 5
Faithful to your reputation, the delivery and its contents are perfect.
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B
Rating: 5 out of 5
Very fast delivery and very easy assembly
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C
Rating: 3 out of 5
Not too happy... A fairly large order to please our children and the packages arrived open with missing items
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Response from France Trampoline
Hello and thank you for your feedback. We apologize for these circumstances. After our exchanges with you by email regarding the situation upon receipt of the packages, we found that no part was missing and was not resent to you. If this is an error, we are always at your disposal ([email protected]) to remedy it and find a solution. Best regards, the France Trampoline team