Customer reviews of France Trampoline

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Marcus H.

Rating: 5 out of 5

Published on 18/07/2019 à 09h14 following a purchase from 15/06/2019

Delivery was very fast. The goods were very neatly packaged. All parts for assembling the trampoline roof were in perfect condition. ***

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Aline P.

Rating: 5 out of 5

Published on 17/07/2019 à 16h53 following a purchase from 26/06/2019

Fast delivery. Quality trampoline. My daughter is delighted.

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Domenico F.

Rating: 5 out of 5

Published on 17/07/2019 à 12h53 following a purchase from 26/06/2019

Shipping and product OK

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Christine G.

Rating: 5 out of 5

Published on 17/07/2019 à 10h52 following a purchase from 26/06/2019

The package arrived within the announced timeframe. No unpleasant surprises, good quality product.

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Laurent J.

Rating: 5 out of 5

Published on 16/07/2019 à 21h27 following a purchase from 26/06/2019

Quick preparation and delivery. Clear assembly instructions

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Edith B.

Rating: 5 out of 5

Published on 16/07/2019 à 19h33 following a purchase from 24/06/2019

Very good product, delivered quickly

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Helene M.

Rating: 5 out of 5

Published on 16/07/2019 à 17h27 following a purchase from 21/06/2019

Efficient and friendly

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Laurence P.

Rating: 3 out of 5

Published on 16/07/2019 à 17h15 following a purchase from 22/06/2019

Trampoline net not of the same quality as the original. Disappointed with my purchase. The green mat of the trampoline is identical so that's good

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Response from France Trampoline Published on 22/06/2019

Hello, and thank you for taking the time to leave us a comment. Our replacement parts for trampolines evolve over the years based on technical and logistical innovations, and in terms of material. Safety and quality remain at the heart of our concerns, we assure you that the net received provides the same level of effectiveness and safety as your previous material. We remain at your disposal for any questions or comments regarding your order. The France Trampoline team

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Sarah B.

Rating: 1 out of 5

Published on 16/07/2019 à 15h45 following a purchase from 23/06/2019

Delivery ok Product does not match what I was looking for (incompatible with the trampoline model I had). I probably looked incorrectly but I ended up with 8 pieces that will be of no use to me.

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Response from France Trampoline Published on 26/06/2019

Hello, thank you for taking the time to leave us a comment. Our return policy allows you to send back the items received by mail: we have sent you an email with the return address if you wish. Return shipping costs are your responsibility, however as soon as we receive and restock we will proceed with a full refund of the returned products. We remain at your disposal for any questions. The France Trampoline team

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Carole G.

Rating: 5 out of 5

Published on 16/07/2019 à 14h41 following a purchase from 21/06/2019

👍 Good

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Marie-jeanne P.

Rating: 5 out of 5

Published on 16/07/2019 à 14h36 following a purchase from 25/06/2019

Pleasant reception and good advice regarding the recommended products. I had an issue with a net that was too small, and I was offered an exchange. Easily reachable by phone

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Thierry H.

Rating: 5 out of 5

Published on 16/07/2019 à 10h52 following a purchase from 24/06/2019

Very good. Good phone contact. Good information on delivery. Good quality product. The price is quite high but the quality is there!

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Sandra D.

Rating: 5 out of 5

Published on 16/07/2019 à 10h10 following a purchase from 24/06/2019

The product completely meets our expectations (oval trampoline 430, family use), very good quality, a pleasure for both children and adults. Quite easy to assemble (you need two people). No problem with delivery, appointment made according to our availability and respected. Nothing to complain about, we are very satisfied

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Fabrice B.

Rating: 3 out of 5

Published on 15/07/2019 à 20h32 following a purchase from 09/06/2019

The customer service does not respond! A ghost service.

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Response from France Trampoline Published on 11/06/2019

Hello, and thank you for taking the time to leave us a comment. After checking, we confirm that we have not received any phone calls or email contact regarding your order? Our advisors respond to all inquiries promptly, usually within 24 hours. Can you please send your request by phone at 05 56 36 04 62, or by email at [email protected]? We will make sure to respond to you as soon as possible. Best regards, the France Trampoline team.

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Jean M.

Rating: 5 out of 5

Published on 15/07/2019 à 18h20 following a purchase from 17/06/2019

excellent

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Séverine C.

Rating: 5 out of 5

Published on 15/07/2019 à 17h16 following a purchase from 24/06/2019

I bought a jump up trampoline 9 years ago, very good quality material. I just ordered a replacement net (accidentally damaged)... excellent after-sales service... very good phone reception, well advised and fast shipping. I recommend France Trampoline.

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Verena M.

Rating: 5 out of 5

Published on 15/07/2019 à 14h17 following a purchase from 09/07/2019

Everything went perfectly from ordering to delivery! I am very satisfied!

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Mr M.

Rating: 5 out of 5

Published on 15/07/2019 à 13h32 following a purchase from 23/06/2019

missing an assembly explanation, to say to do all sides at the same time

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Katy C.

Rating: 5 out of 5

Published on 15/07/2019 à 10h36 following a purchase from 20/06/2019

Fast and efficient delivery with a quality product

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Olivier F.

Rating: 5 out of 5

Published on 15/07/2019 à 09h28 following a purchase from 24/06/2019

Order received very quickly and the trampoline seems very solid, to see over time.

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Matthieu K.

Rating: 5 out of 5

Published on 15/07/2019 à 08h35 following a purchase from 24/06/2019

Top

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Thierry O.

Rating: 5 out of 5

Published on 15/07/2019 à 08h16 following a purchase from 24/06/2019

Super product, easy to assemble. My son is delighted.

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Marie Lou S.

Rating: 5 out of 5

Published on 14/07/2019 à 21h41 following a purchase from 23/06/2019

Very satisfied with the delivery time and the quality of the trampoline

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Celine C.

Rating: 5 out of 5

Published on 14/07/2019 à 18h30 following a purchase from 30/05/2019

Very satisfied, delivery on time as expected

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Marine B.

Rating: 5 out of 5

Published on 12/07/2019 à 18h24 following a purchase from 20/06/2019

Simple order, fast delivery, clear assembly instructions. Excellent quality trampoline.

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Mathilde P.

Rating: 5 out of 5

Published on 11/07/2019 à 20h45 following a purchase from 18/06/2019

We are delighted to have trusted this company. The quality of the materials used is incomparable to everything we had seen before, the result is not only solid and stable but also very aesthetic. As for the quality of customer service and after-sales, they are perfectly responsive and pleasant! I highly recommend this brand for any trampoline purchase, it is high-end that lives up to its promises.

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Willy H.

Rating: 5 out of 5

Published on 11/07/2019 à 20h11 following a purchase from 18/06/2019

Efficiency, speed, product meets our expectations, I never leave reviews but I make an exception as we are so satisfied with our order.

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Olivier C.

Rating: 5 out of 5

Published on 11/07/2019 à 19h23 following a purchase from 20/06/2019

Everything went very well despite the palette being lost for 10 days. Responsive customer service and attentive, commercial gesture in the process. Nothing to say, I highly recommend. The trampoline is of very nice quality, the kids love it.

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Elvis T.

Rating: 5 out of 5

Published on 11/07/2019 à 17h52 following a purchase from 21/06/2019

*****

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Eric L.

Rating: 5 out of 5

Published on 11/07/2019 à 17h52 following a purchase from 17/06/2019

Easy order, fast delivery, relatively easy assembly and good quality product, currently being tested by two little trampoline enthusiasts.

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Yoann M.

Rating: 5 out of 5

Published on 11/07/2019 à 17h31 following a purchase from 18/06/2019

Very good service. Very good customer service.

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Adnan K.

Rating: 5 out of 5

Published on 11/07/2019 à 16h39 following a purchase from 10/06/2019

Excellent service. Thank you

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Jean Christophe F.

Rating: 5 out of 5

Published on 11/07/2019 à 16h37 following a purchase from 21/06/2019

Perfect

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Séverine M.

Rating: 5 out of 5

Published on 11/07/2019 à 16h18 following a purchase from 20/06/2019

France-Trampoline is very correct. I had to contact them by phone due to missing parts at delivery. They were sent back to me promptly and without issue. Recommended site.

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Gaelle B.

Rating: 5 out of 5

Published on 11/07/2019 à 12h26 following a purchase from 14/05/2019

Nothing to report, very good

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Francois J.

Rating: 5 out of 5

Published on 11/07/2019 à 12h25 following a purchase from 20/06/2019

The quality of the product looks very good. To be confirmed over time!!

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Ginette A.

Rating: 5 out of 5

Published on 11/07/2019 à 10h52 following a purchase from 16/06/2019

Thank you for your speed

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Arnaud L.

Rating: 5 out of 5

Published on 11/07/2019 à 09h56 following a purchase from 23/05/2019

Perfect

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Gerard B.

Rating: 3 out of 5

Published on 11/07/2019 à 08h56 following a purchase from 20/06/2019

Good material but insufficient technical support and 'overwhelmed' when the delivery is incomplete

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Response from France Trampoline Published on 23/06/2019

Hello, and first of all thank you for taking the time to leave us a comment. We are sorry that the responses from our technical and commercial team did not fully satisfy you, particularly in terms of response speed. We strive to handle all requests in the shortest possible time but it can indeed happen, as in your case, that our response occurs 24 hours after contact. We apologize for this inconvenience and remain at your disposal for any further comments. Best regards, the France Trampoline team

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Jacques M.

Rating: 5 out of 5

Published on 10/07/2019 à 19h25 following a purchase from 18/06/2019

Nothing to say, everything went well as usual...

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