Customer reviews of France Trampoline

9,4 /10

Based on 22 075 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 3 and 5 stars

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Laurence K.

Published on 04/02/2019 à 11h40 following a purchase from 14/01/2019

Fast and smooth order.

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Pascale B.

Published on 03/02/2019 à 10h55 following a purchase from 11/01/2019

Great.

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Patrick P.

Published on 28/01/2019 à 19h53 following a purchase from 06/01/2019

Product conforms to the site and received within the agreed timeframe.

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Yann L.

Published on 28/01/2019 à 18h18 following a purchase from 05/01/2019

Very good products and of very good quality!

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Jean Pierre R.

Published on 24/01/2019 à 18h27 following a purchase from 02/01/2019

excellent

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Charlotte B.

Published on 23/01/2019 à 21h44 following a purchase from 02/01/2019

Fast delivery, super responsive after-sales service

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Matteo F.

Published on 23/01/2019 à 19h17 following a purchase from 30/12/2018

Polite and fast. Very satisfied.

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Lucie M.

Published on 23/01/2019 à 17h41 following a purchase from 02/01/2019

Top-notch after-sales service!!

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Julien R.

Published on 23/01/2019 à 13h54 following a purchase from 03/01/2019

After-sales service on trampoline: incorrect technical advice, delivered product incompatible and dangerous, return was okay. New order, once again proposed solution incompatible, fortunately we checked... 1st delivery: package arrived completely destroyed (burst + broken parts): refused 2nd delivery: package once again burst and damaged parts: I kept the product out of despair, it is usable although damaged. A lot of hassle for not much...

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Response from France Trampoline Published on 07/01/2019

Hello, thank you for your comment. We sincerely apologize for the handling of your order, which is far from the quality of service we strive to provide. Issues with compatibility of spare parts, just like delivery problems, can happen, but it is true that the accumulation of inconveniences in your case is simply unacceptable. We hope that the commercial gesture granted on the second net will allow you to fully enjoy your installation. We renew our apologies and remain at your disposal for any further information. Best regards, the France Trampoline team

Géry L.

Published on 23/01/2019 à 12h38 following a purchase from 23/12/2018

Good quality trampoline

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Arnaud Dauphin D.

Published on 22/01/2019 à 10h59 following a purchase from 17/12/2018

very good

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Catherine B.

Published on 22/01/2019 à 09h49 following a purchase from 23/11/2018

Professional, courteous service

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Eric F.

Published on 20/01/2019 à 15h37 following a purchase from 19/12/2018

I ordered samples for a future order, fast delivery and as expected.

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Julien P.

Published on 13/01/2019 à 20h44 following a purchase from 21/12/2018

Following the return service, disappointing handling on the first contact. On the second contact, you managed to assess the situation of the request. And the after-sales service was carried out. Regarding the delivery, the driver showed up in the morning while the appointment was made for the afternoon. He left a message saying that the second visit would be charged because no one was present during the delivery. After a call, he returned in the afternoon without extra cost. This nonetheless leaves a rather negative feeling about the overall service. However, I want to emphasize the quality of the material from France trampoline as it is present with many of my acquaintances, which is why despite everything I would reorder from them if I need a new trampoline.

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Response from France Trampoline Published on 25/12/2018

Hello, and thank you for taking the time to leave us a comment. We apologize for these delivery issues that are beyond our control, and we wish you very good moments on your trampoline! Best regards, the France Trampoline team

Annie M.

Published on 12/01/2019 à 20h53 following a purchase from 20/12/2018

Very fast delivery and without problems

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Mélanie R.

Published on 12/01/2019 à 12h36 following a purchase from 08/12/2018

Delivery as expected

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Marie E.

Published on 11/01/2019 à 22h32 following a purchase from 19/12/2018

Fast delivery, calls before arriving, as agreed

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Pelagie D.

Published on 10/01/2019 à 14h18 following a purchase from 17/12/2018

A quality service, professional, clean and efficient, nothing to complain about....

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Jean-denis D.

Published on 10/01/2019 à 14h17 following a purchase from 21/12/2018

Great product that meets our expectations!

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Anne G.

Published on 09/01/2019 à 19h18 following a purchase from 14/12/2018

Top

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Sophie L.

Published on 09/01/2019 à 18h46 following a purchase from 18/12/2018

Perfect, product and delivery.

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Corinne R.

Published on 08/01/2019 à 21h11 following a purchase from 19/12/2018

Very good :)

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Quentin V.

Published on 08/01/2019 à 20h29 following a purchase from 18/12/2018

Very fast delivery and in accordance with the request

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Céline L.

Published on 08/01/2019 à 20h20 following a purchase from 16/12/2018

Quality trampoline with easy assembly. Order received quickly. The online product comparison is very practical.

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Gilles G.

Published on 08/01/2019 à 17h54 following a purchase from 18/12/2018

Disappointed that the material was not delivered completely the first time

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Response from France Trampoline Published on 20/12/2018

Hello, and first of all thank you for taking the time to leave us a comment. We are sorry that your order was only partially delivered to you at first. Our sales service then sent you the missing part so that you could properly install your cover. We apologize for this inconvenience and wish you good times on your trampoline! Best regards, the France Trampoline team

Pauline D.

Published on 08/01/2019 à 16h47 following a purchase from 18/12/2018

Very practical site. Order received on time despite the national context. Sturdy trampoline. Happy children.

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Aline B.

Published on 08/01/2019 à 15h40 following a purchase from 17/12/2018

Very happy with the product and the delivery

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Jerome L.

Published on 08/01/2019 à 11h35 following a purchase from 16/12/2018

nothing very good

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Guillaume L.

Published on 08/01/2019 à 09h59 following a purchase from 13/12/2018

The contact was very good, the information provided was relevant and allowed me to make a choice easily.

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Christine Brouzes S.

Published on 07/01/2019 à 22h35 following a purchase from 17/12/2018

Good quality material. Fast delivery

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Nicolas S.

Published on 07/01/2019 à 21h41 following a purchase from 14/12/2018

5 Nothing to add

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Francis G.

Published on 07/01/2019 à 15h42 following a purchase from 15/12/2018

Easy order and correct delivery

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Laurent F.

Published on 07/01/2019 à 13h39 following a purchase from 17/12/2018

Perfect

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Josefa S.

Published on 07/01/2019 à 13h18 following a purchase from 17/12/2018

Good morning. I have received my order in good condition and quickly. Best regards.

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Yannick A.

Published on 07/01/2019 à 12h47 following a purchase from 16/12/2018

Nothing to say

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Elodie B.

Published on 06/01/2019 à 22h14 following a purchase from 14/12/2018

High quality trampoline

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Clément P.

Published on 06/01/2019 à 18h53 following a purchase from 17/12/2018

Very good quality prepared and sent very quickly

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Laurence K.

Published on 06/01/2019 à 15h55 following a purchase from 16/12/2018

Quality of ordered items and smoothness and speed of ordering and delivery.

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Natacha D.

Published on 06/01/2019 à 15h34 following a purchase from 13/12/2018

I recommend France trampoline, very good advice on the phone as I hesitated between 2 trampolines. Very fast delivery. And trampoline of very good quality.

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Fabienne L.

Published on 06/01/2019 à 12h11 following a purchase from 14/12/2018

Extremely satisfied, we had made a mistake in the order and *** contacted us before sending the package because it seemed strange to him. He saved my boys' Christmas. So we changed the order together and opted for a higher envelope, thanks to the 3x without fees and thanks again to ***

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