English 
Français 
Español 
Italiano 
Deutsch 
L
Rating: 5 out of 5
Top, especially with the hammock! My 2 sons aged 4 and 6 spend hours there.
Translated reviews
Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 3 and 5 stars
Reset filtersD
Rating: 5 out of 5
I greatly appreciated that an employee from your company contacted me to verify my order before sending the item. Very serious, competent, and attentive employee to customer requests. Delivery time respected.
Translated reviews
M
Rating: 5 out of 5
Very good service
Translated reviews
C
Rating: 5 out of 5
Very good
Translated reviews
J
Rating: 5 out of 5
Order shipped and delivered on time as expected during the order.
Translated reviews
S
Rating: 5 out of 5
Perfect!
Translated reviews
M
Rating: 5 out of 5
Great After Sales Service! 1 phone number available on the website, which is becoming increasingly rare, 1 very nice person who responds immediately, effective follow-up. The fabric arrived the following week. I recommend +++
Translated reviews
C
Rating: 5 out of 5
Perfect
Translated reviews
C
Rating: 5 out of 5
Very good quality material
Translated reviews
M
Rating: 5 out of 5
Description conforms. Fits perfectly
Translated reviews
G
Rating: 5 out of 5
Easy to order Fast and careful delivery I recommend France trampoline
Translated reviews
C
Rating: 5 out of 5
We have had our trampoline for nearly 10 years and are delighted to be able to order worn parts so easily with a customer service that is always responsive and professional! Thank you!
Translated reviews
S
Rating: 1 out of 5
Product not received because the shipping company allegedly could not find the address
Translated reviews
Response from France Trampoline
Please excuse the inconvenience with the delivery person. If needed, you can feel free to contact customer service directly by phone or email. The carrier does not always contact us when there is a problem with your delivery. Since he is in contact with you via email, he asks you directly for information. It is important that you check your emails regularly when a delivery is pending.
V
Rating: 5 out of 5
Quality net; easy and quick assembly with very practical straps.
Translated reviews
N
Rating: 5 out of 5
I was missing a package that was sent to me immediately after my complaint.
Translated reviews
R
Rating: 5 out of 5
Satisfied with the purchase
Translated reviews
S
Rating: 5 out of 5
Advisors are attentive, friendly. Fast delivery. Quality material.
Translated reviews
A
Rating: 3 out of 5
The assembly must be done with force for each dome bar to fit, the screws are of poor quality.
Translated reviews
M
Rating: 5 out of 5
Good quality, easy to assemble, impeccable delivery
Translated reviews
K
Rating: 5 out of 5
Effective and quality! Finally a customer service that can be reached, which provides good information. Order placed and delivered immediately! Thank you
Translated reviews
Y
Rating: 5 out of 5
Complies with the description. NOT YET INSTALLED, BUT UNPACKED...
Translated reviews
A
Rating: 5 out of 5
Very good, fast delivery, quality product but complex assembly.
Translated reviews
A
Rating: 5 out of 5
Nothing to report
Translated reviews
P
Rating: 5 out of 5
Completely satisfied
Translated reviews
Y
Rating: 5 out of 5
Purchase of spare parts, fast delivery on time, product compliant
Translated reviews
E
Rating: 5 out of 5
Quality items corresponding to the order, delivery within the indicated deadlines
Translated reviews
I
Rating: 5 out of 5
Nothing to report. Product arrived very quickly. Great
Translated reviews
C
Rating: 5 out of 5
Material easy to find. Material received quickly. Perceived quality excellent. Perfect.
Translated reviews
M
Rating: 1 out of 5
The package was left in front of the door by the carrier with the package re-taped by the carrier. The seller must resend the package to me, after a complaint, I have not heard back despite several follow-ups.
Translated reviews
Response from France Trampoline
Hello, Thank you for your message. We are sorry for the problem encountered and for the response times from the carrier. A return has indeed been made to this day! Best regards,
S
Rating: 5 out of 5
Delivery time respected. Perfectly packaged. Clear assembly instructions (2 hours for 2 adults). Very good quality. I recommend this product...
Translated reviews
P
Rating: 5 out of 5
Yes, an assembly manual would be: besides, I haven't assembled the material yet... and I would like you to send me one. Thank you very much
Translated reviews
M
Rating: 5 out of 5
Perfect delivery, material in very good condition. The assembly went well, we took our time! It's better to have two people. My grandchildren are delighted!
Translated reviews
S
Rating: 5 out of 5
Very good trampoline. Complies with the description
Translated reviews
S
Rating: 5 out of 5
very practical site, the ordered product is perfect, in accordance with my expectations and the configuration of my trampoline purchased a few years ago in a large sports store. Fast delivery to my home.
Translated reviews
C
Rating: 5 out of 5
Very good quality.
Translated reviews
O
Rating: 5 out of 5
Fast delivery, informed advice before purchase.
Translated reviews
E
Rating: 1 out of 5
The manual is really not very clear and the legs are very complicated to assemble... I haven't even finished the assembly yet... a bit disappointed. ***
Translated reviews
Response from France Trampoline
Hello, We are sorry that you encountered difficulties assembling the Mirage trampoline. Please feel free to call us or send us an email if you need help. Best regards,
S
Rating: 1 out of 5
The bars of the monkey bars and top den are far weaker than the bars of the main de we have. Our child who is only 30kg was afraid using the monkey bars as they bowed when he used them and the way the canvas at the bottom of the top ten dips down a lot and the bars bend which made him feel unsafe. We were disappointed because the main structure was very solid. We were so disappointed we did not attach the ladder, my husband who is a metal worker wishes to strengthen the ladder before trusting it with our child
F
Rating: 5 out of 5
FAST, GOOD ADVICE BY PHONE, GOOD PRICE, GOOD QUALITY, TOP TOP
Translated reviews
C
Rating: 5 out of 5
Delivery conforms to the order. Package received very quickly. The net was replaced very easily.
Translated reviews