France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Caring supplier (called after the order was placed to verify the trampoline references to provide the correct spare part) Slow shipping times (shipping a simple package on Tuesday at 4 PM for an order on Sunday evening) Carrier's information faulty: while the package arrived on Thursday at 2 PM at the delivery point, I was only notified on Friday at 10 AM by SMS...
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Response from France Trampoline
Hello, thank you for your constructive feedback, however regarding the shipment of your order we have respected our commitment to ship products in stock within 48 hours. Regarding our carrier's communication, we will escalate the information so that this does not happen again. We remain at your disposal for any questions or comments, The France Trampoline Team
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Pf C.
Rating: 3 out of 5
following a purchase from 30/07/2017
Poor quality received compared to the original fabric even though it is the same model.
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Response from France Trampoline
Hello, We have noted your comment regarding the quality of the product, we will escalate your feedback. We apologize for these inconveniences, to date we have not received any other negative feedback on this item. We remain at your disposal for any questions or comments, The France Trampoline Team.
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Gaetan D.
Rating: 5 out of 5
following a purchase from 23/07/2017
Good
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Nicolas D.
Rating: 5 out of 5
following a purchase from 27/07/2017
Easy order, delivery on time with an appointment with the carrier. Product compliant and awaiting. Good quality perceived after 3 weeks of use
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Castan N.
Rating: 5 out of 5
following a purchase from 30/07/2017
Very happy with the ordered product
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Fabien C.
Rating: 5 out of 5
following a purchase from 27/07/2017
nothing to report, fast!
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Clément L.
Rating: 5 out of 5
following a purchase from 22/07/2017
Super material, serious service, fast delivery. We hope to keep it for a very long time, which is why we prefer to buy a good product that is more expensive with support for spare parts. Plus, it's made in France.
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Eugénie L.
Rating: 5 out of 5
following a purchase from 26/07/2017
easy order to place, very accessible and very professional customer service
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Jaime L.
Rating: 5 out of 5
following a purchase from 26/07/2017
Items of very good quality and top-notch customer service.
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Gilles B.
Rating: 5 out of 5
following a purchase from 19/07/2017
I am very satisfied with my order.
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Pascal F.
Rating: 5 out of 5
following a purchase from 27/07/2017
Guided by an advisor over the phone, I was able to order the trampoline we needed. The order was quick and efficient. The advice was invaluable. Finally, we are satisfied with the trampoline received within the deadline. It is a quality product and easy to assemble. I recommend this company that combines quality, customer service, and professionalism.
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Jacques B.
Rating: 5 out of 5
following a purchase from 14/07/2017
listening to the customer
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Olivier R.
Rating: 5 out of 5
following a purchase from 22/07/2017
Spare parts for our trampoline purchased 4 years ago. Easy to find products on the site. The products having technically evolved, it would have been interesting to have a manual.
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Corine T.
Rating: 5 out of 5
following a purchase from 27/07/2017
Very good service. Fast delivery. Package well wrapped.
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Philippe P.
Rating: 5 out of 5
following a purchase from 26/07/2017
Everything is perfect! Thank you.
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Pierre-michel D.
Rating: 5 out of 5
following a purchase from 25/07/2017
Responsiveness, help with assembly, product quality, everything is perfect
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Frédérique D.
Rating: 5 out of 5
following a purchase from 27/07/2017
Good
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Raymond G.
Rating: 5 out of 5
following a purchase from 24/07/2017
Perfect
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Aline B.
Rating: 5 out of 5
following a purchase from 23/07/2017
very good quality of product.
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Paul D.
Rating: 5 out of 5
following a purchase from 25/07/2017
product delivered in 30 hours! never seen before. bravo and thank you
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Samanta K.
Rating: 5 out of 5
following a purchase from 25/07/2017
A product easy to assemble, of excellent quality. Perfect timing in delivery, seriousness and precision make for excellent service.
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Ingrid C.
Rating: 5 out of 5
following a purchase from 22/07/2017
Order for oval trampoline. Assembly requires 2 people. Detailed and easy-to-follow instructions. The product is really more robust than the previous one purchased on another site. Springs, tubing, and mat seem to be of very good quality, we'll see over time.... I recommend this site.
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Olivier M.
Rating: 5 out of 5
following a purchase from 20/07/2017
Very good service. Service and product meet my expectations.
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Brigitte L.
Rating: 5 out of 5
following a purchase from 13/04/2017
Excellent welcome and very relevant advice from the person contacted during my order, before finalizing it.
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Frédéric J.
Rating: 5 out of 5
following a purchase from 18/07/2017
very good customer service
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Francois L.
Rating: 5 out of 5
following a purchase from 22/07/2017
I appreciated the follow-up of the models: bought 7 years ago, it is still easy to find spare parts. Fast delivery. Only downside: parts a bit expensive. Have a good day ***
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Patrick B.
Rating: 5 out of 5
following a purchase from 23/07/2017
Very good
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Coralie C.
Rating: 5 out of 5
following a purchase from 22/07/2017
The trampoline meets our expectations perfectly. Our little one is delighted, she spends all her days on it. The material seems to be of good quality.
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Stephane L.
Rating: 5 out of 5
following a purchase from 21/07/2017
Very good quality of the product and services, nothing to say
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Stephanie T.
Rating: 5 out of 5
following a purchase from 07/08/2017
A super cool and high-quality trampoline!
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Gautreau A.
Rating: 5 out of 5
following a purchase from 21/07/2017
Well-made site to find the right net. Fast reception
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Padrao I.
Rating: 5 out of 5
following a purchase from 20/07/2017
Order processed very quickly and within the deadlines (within a few days), exactly as indicated on the site. As I requested, customer service called me back to confirm the processing of the order within the desired deadlines. Good assembly instructions, which took us 2-3 hours with 2 people. The trampoline looks solid and well secured, and the kids are having a blast on it! I am very satisfied with this purchase.
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Aurore W.
Rating: 5 out of 5
following a purchase from 23/07/2017
Article arrived early, very well packaged, item conforms to what was on the site, and of quality. Immediately adopted by the child
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Thierry E.
Rating: 5 out of 5
following a purchase from 21/07/2017
Simple, clear, precise, easy-to-use website. Call from a salesperson to verify the order before shipping. deadline respected, in short, everything is perfect.
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Stefanie K.
Rating: 5 out of 5
following a purchase from 05/08/2017
Polite correspondence, full transparency of the ordering process, reliable and fast. I would buy here again immediately!
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Joseph A.
Rating: 5 out of 5
following a purchase from 22/07/2017
Perfect, no worries, thank you.
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Catherine R.
Rating: 5 out of 5
following a purchase from 22/07/2017
Excellent product and very nice quality
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David G.
Rating: 5 out of 5
following a purchase from 21/07/2017
Perfect!
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Laurent P.
Rating: 5 out of 5
following a purchase from 12/07/2017
Very pleasantly surprised by the speed of delivery.
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David F.
Rating: 5 out of 5
following a purchase from 13/07/2017
hello, excellent sports equipment; best regards.
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