France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Everything went very well, from the quick order to the delivery. I was able to track my order, day by day, almost hour by hour. The material is as described. The assembly is very well explained with the video. I recommend France Trampoline to anyone looking to buy equipment. It is a very reliable company that you can fully trust.
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Sergio C.
Rating: 5 out of 5
following a purchase from 11/07/2017
Everything perfect, top quality material, delivery within the established time, packaging and kindness of the staff. Thank you
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Patrick F.
Rating: 5 out of 5
following a purchase from 07/07/2017
Efficient ordering and delivery process, especially the prior appointment for delivery. Easy assembly, even though the French instructions are incomplete! Fortunately, the English, German, and Spanish versions are complete. The product exudes quality and durability.
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Alexandra L.
Rating: 5 out of 5
following a purchase from 10/07/2017
I am delighted with this trampoline, which my 3-year-old twins immediately adopted!! They can fit 5 children aged 3 to 9 years, and it's great!!! I am extremely satisfied with my purchase, which was delivered really very quickly.
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Francoise Z.
Rating: 5 out of 5
following a purchase from 11/07/2017
Very good reception, very professional, very pleasant
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Marie D.
Rating: 5 out of 5
following a purchase from 10/07/2017
The lady I spoke to on the phone Saturday morning was not great, but the gentleman I spoke to on Monday, with whom I placed the order, was perfect, pleasant, and efficient. The order arrived the next day at my home. Very good product as a replacement for another trampoline purchased elsewhere for which no spare parts can be found.
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Severine V.
Rating: 5 out of 5
following a purchase from 10/07/2017
Perfect in every way = product quality and delivery quality. Try it!
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Philippe F.
Rating: 5 out of 5
following a purchase from 09/07/2017
Fast delivery. Very good quality trampoline! Thank you!
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Philippe G.
Rating: 5 out of 5
following a purchase from 07/07/2017
Having noticed a small tear in the fabric, I requested advice by sending a photo. FT contacted me by phone, indicated that the warranty on the fabric was valid, and sent me a replacement fabric.
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Antoine D.
Rating: 5 out of 5
following a purchase from 07/07/2017
The assembly instructions could be more precise, particularly regarding the orientation of the parts to be respected.
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Mickael L.
Rating: 5 out of 5
following a purchase from 12/07/2017
speed, quality products
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Thierry P.
Rating: 5 out of 5
following a purchase from 06/07/2017
All necessary information regarding delivery was provided. No issues.
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Alberto P.
Rating: 5 out of 5
following a purchase from 11/07/2017
Perfect in clarity, shipping, reception, product quality,... Everything ok!
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Ariane B.
Rating: 5 out of 5
following a purchase from 09/07/2017
Impeccable service. The customer service called me to check that I was not mistaken in my order and they did well because I had made a mistake in the size of the springs. Mat received 2 days after my order, there is really nothing to complain about. Fast and efficient, I recommend without reservation
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Paul L.
Rating: 5 out of 5
following a purchase from 05/07/2017
Very satisfied with the product: the quality is there, perfect phone reception, very fast delivery: faster than announced, very serious site: an example to follow, well done for the skills!
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Celine P.
Rating: 5 out of 5
following a purchase from 05/07/2017
FAST DELIVERY. ITEM MEETING OUR EXPECTATIONS
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Sophie B.
Rating: 5 out of 5
following a purchase from 05/07/2017
Very good quality merchandise. Very fast shipping time.
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Rémi B.
Rating: 5 out of 5
following a purchase from 08/07/2017
Great service. Quality of the products. Serious.
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Larrieu N.
Rating: 5 out of 5
following a purchase from 10/07/2017
Very satisfied with my purchase and fast delivery thank you France trampoline
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Dawid K.
Rating: 5 out of 5
following a purchase from 09/07/2017
Very good quality of the product, impeccable delivery
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Le Bras J.
Rating: 5 out of 5
following a purchase from 05/07/2017
Quality telephone exchanges.
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Lefevre L.
Rating: 5 out of 5
following a purchase from 11/07/2017
Urgent order very well managed, a big thank you to the staff
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Francoise Z.
Rating: 5 out of 5
following a purchase from 09/07/2017
Charming, efficient, professional
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Nicole B.
Rating: 5 out of 5
following a purchase from 10/07/2017
Delivery with a very short delay. Excellent service.
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Frédéric B.
Rating: 5 out of 5
following a purchase from 06/07/2017
Received quickly, it's a very good product, easy to assemble, very appreciated by the children. It seems well built and of good quality. To see in the long run, but for now very satisfied.
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Frederic I.
Rating: 5 out of 5
following a purchase from 07/07/2017
Very good service and speed in delivery
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Brigitte L.
Rating: 5 out of 5
following a purchase from 09/07/2017
Very good service
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Cristina B.
Rating: 5 out of 5
following a purchase from 10/07/2017
Excellent levels of preparation, courtesy and availability, also great assistance until the goods arrived at the destination.
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Joelle B.
Rating: 5 out of 5
following a purchase from 01/07/2017
Impeccable product and service without problems
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Philippe S.
Rating: 3 out of 5
following a purchase from 30/06/2017
Very good product, but the instruction manual is totally useless. Some crucial points are rushed in a diagram where you can't see anything. It goes from a part in French to the next in German. Take example on ***!
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Response from France Trampoline
Hello, We would like to thank you for taking the time to give your feedback on your customer experience. Regarding the manuals, they have been reviewed recently and we have worked to improve the clarity of the diagrams. But we are recording your feedback and will work to make the illustrations even clearer. Regarding the German manual, it indeed follows the French manual. As you may know, we also sell trampolines in Germany, which is why we offer multilingual manuals. We remain at your disposal for any further comments or suggestions, The France Trampoline Team
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Eléonore F.
Rating: 5 out of 5
following a purchase from 04/07/2017
Delivered quickly. Very good quality!!!
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Heike H.
Rating: 5 out of 5
following a purchase from 01/07/2017
Very fast delivery of parts that were missing in the total delivery. The trampoline corresponds exactly to the description. We will recommend it to friends and acquaintances.
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Stefania T.
Rating: 5 out of 5
following a purchase from 04/07/2017
Really beautiful!!!!! Not an insignificant cost but of great quality. Assembled in about an hour with 2 men. To be honest, we expected the ladder to access it....but for that it doesn't deserve one star less.
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Guillaume D.
Rating: 5 out of 5
following a purchase from 04/07/2017
Very good products, very responsive in case of problems, I highly recommend France trampoline!
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Marie-christine F.
Rating: 5 out of 5
following a purchase from 03/07/2017
Excellent
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Amandine P.
Rating: 5 out of 5
following a purchase from 02/07/2017
Excellent
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Jean L.
Rating: 5 out of 5
following a purchase from 30/06/2017
speed and efficiency
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Françoise C.
Rating: 5 out of 5
following a purchase from 03/07/2017
Always very good product delivered very quickly
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Angelo S.
Rating: 5 out of 5
following a purchase from 02/07/2017
Professional, fast and precise. Ordered Sunday evening received Thursday morning. Package on pallet in perfect condition. To my requests for information, extreme friendliness and professionalism. Great job, congratulations.
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Thierry D.
Rating: 5 out of 5
following a purchase from 03/07/2017
super service I highly recommend
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