Customer reviews of France Trampoline

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Sebastien K.

Rating: 5 out of 5

Published on 01/06/2017 à 16h52 following a purchase from 21/03/2017

Very good product, easy to assemble and seems solid. Our son is delighted!

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Marie-louise P.

Rating: 5 out of 5

Published on 01/06/2017 à 16h39 following a purchase from 01/05/2017

Very satisfied with my order and especially with customer service.

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Hervé C.

Rating: 5 out of 5

Published on 01/06/2017 à 15h38 following a purchase from 09/04/2017

Easy access site, good presentation of products. Excellent phone contact. Delivery without problems.

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Alain G.

Rating: 5 out of 5

Published on 01/06/2017 à 14h56 following a purchase from 10/04/2017

Easy assembly but why send two assembly instructions? Which one to take? A bit confusing at first ..'

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Emilie V.

Rating: 5 out of 5

Published on 01/06/2017 à 14h49 following a purchase from 08/05/2017

Everything went well

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Emmanuel D.

Rating: 5 out of 5

Published on 01/06/2017 à 14h45 following a purchase from 25/03/2017

Material delivered on time, very good phone reception to ensure the right choice of products in protective restock.

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Emmanuel K.

Rating: 5 out of 5

Published on 01/06/2017 à 14h38 following a purchase from 03/05/2017

Everything is correct

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Chantal B.

Rating: 5 out of 5

Published on 01/06/2017 à 13h55 following a purchase from 10/05/2017

Very happy with my purchase; I was able to get information by phone before ordering which was useful for knowing what dimensions to buy. Fast delivery and very well packaged. Easy to assemble.

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Vincent G.

Rating: 5 out of 5

Published on 01/06/2017 à 13h45 following a purchase from 07/05/2017

Fast and careful shipping. Good material, solid. Satisfying after several weeks of use.

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Margaret B.

Rating: 5 out of 5

Published on 01/06/2017 à 11h29 following a purchase from 02/05/2017

The person answering the phone was very friendly and competent.

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Karine D.

Rating: 5 out of 5

Published on 01/06/2017 à 10h43 following a purchase from 02/05/2017

Quality service, fast and efficient. I appreciated the seller's phone call to ensure the correct dimensions of my purchase.

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Vincent B.

Rating: 5 out of 5

Published on 01/06/2017 à 10h31 following a purchase from 30/04/2017

Product conforms and is of very good quality. Delivery was a bit late but the fabric was unavailable at first.

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Béatrice L.

Rating: 5 out of 5

Published on 01/06/2017 à 10h22 following a purchase from 09/05/2017

Good value for money, fast delivery.

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Francoise D.

Rating: 5 out of 5

Published on 31/05/2017 à 21h55 following a purchase from 07/05/2017

Delivery person calling to give a time slot, package not damaged

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Laurence L.

Rating: 5 out of 5

Published on 31/05/2017 à 21h52 following a purchase from 02/05/2017

Super product faithful to the order

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Patricia B.

Rating: 5 out of 5

Published on 31/05/2017 à 19h47 following a purchase from 06/05/2017

Pleasant and competent staff

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Severine R.

Rating: 5 out of 5

Published on 31/05/2017 à 19h19 following a purchase from 13/04/2017

Very good quality and fast delivery

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Murielle G.

Rating: 5 out of 5

Published on 31/05/2017 à 18h13 following a purchase from 06/05/2017

The day of the delivery appointment was determined and the delivery was made on time. Nothing to say. Perfect.

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Michel M.

Rating: 5 out of 5

Published on 31/05/2017 à 17h26 following a purchase from 24/04/2017

very quick reaction, order conforms and well packaged, and delivery also very good we received an email for the delivery date, we replied to the delivery person to postpone the date to the next day, everything was perfect.

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Pascal J.

Rating: 5 out of 5

Published on 31/05/2017 à 16h54 following a purchase from 30/03/2017

Quality service Delivery by DPD average: delivery not made on the scheduled day, information on the delivery site not realized

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Anne C.

Rating: 5 out of 5

Published on 31/05/2017 à 16h21 following a purchase from 30/11/2015

Product conforms to the description made on the site. Excellent quality after 2 years the oval trampoline is like new. Delivery on time. Perfect assembly guide.

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Marina D.

Rating: 5 out of 5

Published on 31/05/2017 à 12h47 following a purchase from 29/04/2017

Very good

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Reyser C.

Rating: 5 out of 5

Published on 31/05/2017 à 12h18 following a purchase from 13/04/2017

Perfect!

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Gerard B.

Rating: 5 out of 5

Published on 31/05/2017 à 09h47 following a purchase from 28/03/2017

Good service for the replacement of a net.

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Magali L.

Rating: 5 out of 5

Published on 30/05/2017 à 19h10 following a purchase from 14/04/2017

Very good

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Thierry V.

Rating: 5 out of 5

Published on 30/05/2017 à 16h16 following a purchase from 04/05/2017

No problem

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Marie Odile K.

Rating: 3 out of 5

Published on 30/05/2017 à 14h13 following a purchase from 31/03/2017

Order placed and paid online. I had to inquire myself several times about the delivery time. Delivery not made by the carrier on the indicated day. I had to contact France Trampoline to get a new delivery date. A follow-up and clearer information even by email would be welcome.

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Response from France Trampoline Published on 31/03/2017

Hello and thank you for your feedback, We have noted that you regretted a lack of communication regarding delivery times: we sincerely apologize for not having fully satisfied you on this point. We are very attentive to providing clear and detailed information to our customers: we will therefore double our efforts in this regard to raise your rating from 3 to 5 stars. We remain at your disposal for any questions or comments, The France Trampoline Team

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Daniel S.

Rating: 5 out of 5

Published on 30/05/2017 à 11h28 following a purchase from 09/05/2017

Great I made a request that was fulfilled. Without extra cost.

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Christelle A.

Rating: 5 out of 5

Published on 30/05/2017 à 08h44 following a purchase from 05/04/2017

very good

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Christine T.

Rating: 5 out of 5

Published on 30/05/2017 à 08h43 following a purchase from 02/04/2017

delivery not fast enough but your products are always of such good quality

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Franck W.

Rating: 5 out of 5

Published on 29/05/2017 à 19h42 following a purchase from 01/05/2017

Solid and reliable products at very affordable prices. The development of the range does not prevent the follow-up of products over time to always find the spare parts we need. Easy online ordering and payment, super fast delivery

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Didier M.

Rating: 5 out of 5

Published on 29/05/2017 à 16h36 following a purchase from 02/05/2017

Everything is well done. nothing to say

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Mickael C.

Rating: 5 out of 5

Published on 29/05/2017 à 16h30 following a purchase from 08/05/2017

I was looking for a ladder for the trampoline of the same brand and I am very satisfied with the quality-price ratio...

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Alexis L.

Rating: 5 out of 5

Published on 29/05/2017 à 13h44 following a purchase from 14/04/2017

Nothing to report, everything went well.

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Arnaud B.

Rating: 5 out of 5

Published on 28/05/2017 à 10h53 following a purchase from 03/04/2017

I bought a Jump Up trampoline of 360 cm. Upon unpacking, you immediately realize the quality of the materials. I assembled it alone in about 2 hours and 30 minutes. Very easy to assemble and the kids are happy with the result. The delivery was quite fast once the product was available (I knew at the time of purchase that it was out of stock).

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Ludovic P.

Rating: 5 out of 5

Published on 27/05/2017 à 20h29 following a purchase from 08/04/2017

Product conforms to my expectations

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Jacques F.

Rating: 5 out of 5

Published on 27/05/2017 à 14h16 following a purchase from 09/04/2017

The only problem, 1 month before delivery when at the time of order it was noted (in stock delivery 5/6 working days) and in very small print (after handing over to the carrier). 1 month or 5/6 days is not the problem, I would have taken it anyway, but I think there is deception in the order and the handover to the carrier which takes 3 weeks. There you go, it's better to be honest and say things. Apart from that, the product is of very good quality, easy to assemble, robust and used with great safety.

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Response from France Trampoline Published on 09/04/2017

Hello, We sincerely apologize for this delay, due to an unusual supply issue that we unfortunately could not anticipate. This explains the uncertainty regarding the shipping time: our policy is to provide clear and transparent information about the availability of our products. We apologize for this malfunction. But we are still pleased to read that the product suits you. We remain at your disposal for any further information, The France Trampoline Team

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Beatrice R.

Rating: 5 out of 5

Published on 27/05/2017 à 11h56 following a purchase from 23/04/2017

Very professional. A delivery time a bit longer than announced, package arrived with all the ordered items.

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Laurent V.

Rating: 5 out of 5

Published on 27/05/2017 à 11h49 following a purchase from 09/04/2017

Very good contact, perfect order tracking

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Anne-claire D.

Rating: 5 out of 5

Published on 27/05/2017 à 09h49 following a purchase from 19/04/2017

The quality of the trampoline is really a reflection of what is displayed on the website.

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