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M
Rating: 5 out of 5
Excellent
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 174 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
Reliable and fast service
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V
Rating: 5 out of 5
Delivery and products meet expectations
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J
Rating: 5 out of 5
Good service
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A
Rating: 5 out of 5
Fast delivery and very responsive service to questions by email. Very satisfied
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G
Rating: 5 out of 5
Very quick and efficient customer service
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E
Rating: 5 out of 5
Very happy
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P
Rating: 5 out of 5
Excellent, nothing to report
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T
Rating: 5 out of 5
Good quality in accordance with the order
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T
Rating: 5 out of 5
Very good, thank you.
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M
Rating: 5 out of 5
I particularly appreciated the phone welcome I received and the speed of the shipment. Thank you
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F
Rating: 5 out of 5
Very good (quality, delivery, and customer service)
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S
Rating: 5 out of 5
Perfect, just delivery time
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A
Rating: 3 out of 5
The packages were dropped off in front of our house even though it was clearly specified that the carrier should contact the person who would receive the packages.
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Response from France Trampoline
Hello Madam JANIS KIRKIS, We have taken your feedback into account and we apologize for the inconvenience caused. However, we checked the delivery note and a signature validating the proper receipt is indeed mentioned on it. We will escalate the information to our logistics to find out what happened. We are also unhappy with the carrier because we pay them to schedule appointments with our recipients, and all deliveries must be made with the recipient. We renew our apologies and remain at your disposal. The France Trampoline team.
M
Rating: 5 out of 5
Excellent product. Delivered on time.
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P
Rating: 5 out of 5
Delivery date respected!
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M
Rating: 5 out of 5
Very efficient phone support. Order of spare parts delivered in 2 days.
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D
Rating: 5 out of 5
Excellent quality product, efficient delivery.
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E
Rating: 5 out of 5
Speed of delivery and products OK
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C
Rating: 5 out of 5
Excellent rapport with the advisor. Serious company. I have been confident for 5 years.
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A
Rating: 5 out of 5
Perfect Fast delivery Very good quality trampoline. I recommend
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F
Rating: 5 out of 5
Professional contact, fast shipping and quality material
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F
Rating: 5 out of 5
delivery within the expected time. very easy assembly
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A
Rating: 5 out of 5
Quality trampoline - fast, efficient and free delivery!
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F
Rating: 5 out of 5
delivery within the expected time. very easy assembly
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J
Rating: 5 out of 5
excellent and fast
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O
Rating: 5 out of 5
Perfect everything went well!!! We are very happy....
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M
Rating: 5 out of 5
VERY PROFESSIONAL AND CONSCIENTIOUS SITE STAFF.
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P
Rating: 5 out of 5
very satisfied with my purchases. very serious company. quality material. sales team always attentive. good continuation.
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E
Rating: 5 out of 5
very good
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M
Rating: 5 out of 5
Absolutely positive experience for the service received and the quality of the purchased product.
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D
Rating: 5 out of 5
quick delivery. Excellent contact by phone.
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M
Rating: 5 out of 5
some points of the assembly instructions are not clear
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G
Rating: 3 out of 5
At delivery, the necessary clamp for assembling the springs and the assembly guide and a few other parts were missing; but after a complaint, everything was sorted out.
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Response from France Trampoline
Hello Sir, we have read your comment and are sorry for this malfunction, which remains exceptional. We are nevertheless pleased to note that the quick dispatch of the missing parts has brought you satisfaction. We remain at your disposal from Monday to Friday at 05 56 36 04 62 to answer all your questions regarding the assembly, use, and maintenance of your trampoline. The France Trampoline Team.
D
Rating: 5 out of 5
excellent service;
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I
Rating: 5 out of 5
Commercial gesture made for a lost spring. Good understanding, speed of dispatch, a company that has excellent ethics and is not exclusively mercantile. I will recommend
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A
Rating: 5 out of 5
Fast delivery Quality packaging Well-made product I recommend
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C
Rating: 5 out of 5
I would like there to be more springs, so that when I jump it is higher and bigger. Thank you
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C
Rating: 5 out of 5
Package received quickly within the announced deadlines. The carrier informs you of the day and time of delivery. Excellent service. Thank you
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M
Rating: 5 out of 5
Super service
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