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F
Rating: 5 out of 5
Ordered very well as well as the super fast delivery
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 3 and 5 stars
Reset filtersJ
Rating: 1 out of 5
I had to reorder products even though it was a break under warranty.
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Response from France Trampoline
Hello, Thank you for your message. We do not quite understand your comment, as you ordered only one product, a spring clamp, and we have no record of other orders. Are you sure you are writing to the right store? Please feel free to give us more details so we can assist you. Best regards, The France Trampoline team
P
Rating: 5 out of 5
Package content is compliant. Waiting for setup.
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L
Rating: 5 out of 5
Speed of delivery. Ease of contact and getting feedback from customer service.
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B
Rating: 5 out of 5
Advice taken by phone allowing me to verify the necessary material. I hadn't ordered the hoops with the net; I had to place another order but delivery was free this time... THANK YOU
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M
Rating: 5 out of 5
During my phone call, I was guided and very well advised by a caring hostess who helped me avoid a misinterpretation; this is the second time I have contacted you and everything went well each time... Thank you and well done! Best regards
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F
Rating: 5 out of 5
Everything is perfect
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S
Rating: 5 out of 5
Very good and fast
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B
Rating: 5 out of 5
Fast delivery. Good quality product. I am very satisfied with my purchase on your site.
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J
Rating: 5 out of 5
You're good
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M
Rating: 5 out of 5
Very good.
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I
Rating: 5 out of 5
Fast shipping and simple, accessible tracking.
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S
Rating: 5 out of 5
Easy to assemble, clear instructions
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A
Rating: 5 out of 5
Delighted with the additional accessories, they enhance the fun options!
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A
Rating: 5 out of 5
Perfect
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M
Rating: 3 out of 5
Unpackaged carton delivered damaged and the item inside was also damaged. For such an expensive item, it's a shame. A partial refund was made but still disappointing.
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Response from France Trampoline
Hello, We are sorry that the package was damaged by the carrier, which can unfortunately happen despite our precautions. We understand your disappointment. That is why we offered you two solutions: either a replacement of the damaged basketball panel or a partial refund of the item. Please do not hesitate to contact us if you have any questions or need further assistance. Thank you for your understanding. Best regards,
M
Rating: 5 out of 5
Perfect service
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J
Rating: 5 out of 5
Fast delivery, perfect installation. Delighted with my order
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D
Rating: 5 out of 5
smooth delivery, installation document very well done, top material. Pure pleasure. Our grandchildren will have a lot of fun.
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D
Rating: 5 out of 5
Hello, I am very satisfied with my purchase the product is exactly as I imagined. As for the installation, the frame was complicated to drive in, but with a stiffer pliers it was much easier, for me that's the only negative point to mention. Otherwise after this step it was a real child's play. My 15-year-old son told me it was very easy to gain height, no phenomenal strength needed to go high. In conclusion, the trampoline is excellent!!!
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L
Rating: 5 out of 5
Our trampoline has found a second youth, we had to change the jumping mat as well as the protective cushion which were very damaged after 3 years. The sale of spare parts is an excellent service!!!
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I
Rating: 5 out of 5
No problem, received quickly and without issue
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D
Rating: 5 out of 5
Gift planned for Christmas for our grandchildren, so too early to evaluate it, as not yet used. But the quality of the sent items seems to meet my expectations... And everything arrived well, well packaged!
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C
Rating: 5 out of 5
The material is great and the team was attentive to me. Fast delivery.
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A
Rating: 5 out of 5
Package in good condition.
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A
Rating: 5 out of 5
Very good service. Fast shipping. Very good material
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C
Rating: 5 out of 5
fast and compliant delivery
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D
Rating: 5 out of 5
Everything went perfectly from the order to the delivery. Thank you
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A
Rating: 5 out of 5
Thank you, you have a product of high quality and the after-sales service you offer has helped me a lot, thanks again.
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C
Rating: 5 out of 5
Everything went very well from the order to the delivery. A very great seriousness from everyone. Keep your delivery system and especially the driver who is very professional. A big thank you to him.
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I
Rating: 5 out of 5
Product was just as I believed, fits very well as winter protection on my dome.
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Response from France Trampoline
Good day! We have noted your message regarding the inner tent of a climbing dome that you would like to use as winter protection. We would like to point out that this item is not intended for this use and should ideally be stored in a garage during winter. The Trampoline Technik Team
D
Rating: 5 out of 5
COMPLIANT PRODUCTS
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L
Rating: 5 out of 5
Order arrived on time and as expected.
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C
Rating: 5 out of 5
- nothing to say easy order to place, fast delivery
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R
Rating: 5 out of 5
Very good customer service and very fast delivery. Good quality products
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R
Rating: 5 out of 5
Very good customer service and very fast delivery. Good quality products
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M
Rating: 5 out of 5
Fast and everything well explained, of good quality
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C
Rating: 1 out of 5
I bought a trampoline about 1 month ago, and as of today it still hasn't arrived. I have sent several emails to get information and I am still waiting.
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Response from France Trampoline
Sir, Madam, we understand your message, as your order is blocked at the agency in Barcelona, waiting to be sent to the final delivery agency and then to your locality. However, as explained with customer service, due to local flooding around Valencia, your city is currently inaccessible for deliveries. We also find this problematic, but we must wait for the situation to normalize and for the carriers to obtain authorization to circulate again. Please know that the carriers also have little interest in holding your order; they need the space to work and move their goods daily. We appreciate your patience. Take care, The JUMP IN SPAIN team.
C
Rating: 5 out of 5
I was one of those who doubted when buying a trampoline. But for the price and quality, it is very top.
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H
Rating: 5 out of 5
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