Customer reviews of France Trampoline

9,4 /10

Based on 22 066 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 3 and 5 stars

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Sandrine B.

Published on 22/07/2015 à 14h44 following a purchase from 22/04/2015

Very good service, good customer service. Perfect delivery and good product with a good assembly manual.

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Anne-lise T.

Published on 22/07/2015 à 14h23 following a purchase from 17/06/2015

We bought an Ovalie 490 trampoline and are very satisfied (recent purchase, no hindsight). It seems very resistant and its shape is adapted to our small garden.

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Pierre H.

Published on 22/07/2015 à 12h29 following a purchase from 17/06/2015

Good availability of the company, good advice. The trampoline fully satisfies us. By going up, and after having looked to the right and left before the acquisition, we were able to measure the quality of the product. Even though we do not leave our daughter alone on the trampoline, we feel reassured and confident, the safety is well developed.

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Francois B.

Published on 22/07/2015 à 12h11 following a purchase from 03/06/2015

After weeks of research and hesitation, we are now happy and satisfied to have ordered from France Trampoline!! Clear information on the site, transparency, quality products (to be seen over time anyway) and an investment that is worth it! Nothing to do with the trampolines you see in stores, even specialized sports ones. Perfect!

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Veronique C.

Published on 21/07/2015 à 21h47 following a purchase from 28/04/2015

in line with my expectations

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Emilie G.

Published on 21/07/2015 à 21h30 following a purchase from 14/04/2015

Very good quality jumping mat. Verification by the France trampoline team of the adaptability of the mat even though the trampoline does not come from them..... Perfect purchase!

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Claire T.

Published on 21/07/2015 à 20h57 following a purchase from 21/04/2015

Trampoline conforms to my expectations. Sturdy material easy to assemble, delivered quickly and well packaged. I was recommended your products and I am completely satisfied

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Jean K.

Published on 21/07/2015 à 20h35 following a purchase from 26/05/2015

precise site, clear. correspondence by email or phone effective.

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Eric N.

Published on 21/07/2015 à 20h22 following a purchase from 14/04/2015

easy choice, simple order, perfect delivery, well-packaged products, easy assembly, impeccable product

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Mathieu G.

Published on 21/07/2015 à 19h50 following a purchase from 12/05/2015

Following the receipt of the trampoline mat, I want to express my complete satisfaction to the whole team!!! Order placed on Monday at 11:30 am, received on Tuesday at 10 am, it is nice to see that in France some companies keep their commitments and have impeccable service! It is also good to share satisfaction, that is why I called the company the next day to congratulate them! Good continuation to you, and thank you again for your efficiency!! ***

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Dany R.

Published on 21/07/2015 à 19h24 following a purchase from 26/05/2015

very good

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Aurelien S.

Published on 21/07/2015 à 19h22 following a purchase from 19/05/2015

Fast delivery and very good quality trampoline

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Nicolas D.

Published on 21/07/2015 à 18h31 following a purchase from 19/05/2015

Very satisfied. Received quickly and material of very good quality.

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Olivier M.

Published on 21/07/2015 à 17h22 following a purchase from 26/05/2015

The product is of very good quality. We come from a *** (***).... even at twice the price, I will NEVER buy from a supermarket again!

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Karine D.

Published on 21/07/2015 à 15h32 following a purchase from 05/05/2015

Very good

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David O.

Published on 21/07/2015 à 13h26 following a purchase from 16/06/2015

Very fast delivery and very good quality product

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Andre G.

Published on 21/07/2015 à 12h32 following a purchase from 26/05/2015

magical trampoline that makes children happy very good product and solid! +

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Raphaelle D.

Published on 21/07/2015 à 12h17 following a purchase from 19/05/2015

you delivered a trampoline without a safety net while the price included this item. please check and correct by immediate shipment Thank you

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Response from France Trampoline Published on 19/05/2015

Hello, We have taken your request into account. We are getting in touch with the carrier to check the delivery note and what has been prepared for your order. We will contact you again shortly about this. We apologize for this inconvenience. The France Trampoline team.

Rémy B.

Published on 21/07/2015 à 10h33 following a purchase from 28/04/2015

Very good, very responsive

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Nicolas G.

Published on 21/07/2015 à 09h52 following a purchase from 14/04/2015

Order received on time. Very good quality of the blue protective cushion, unavailable in large stores. Reasonable price. I am really very satisfied.

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François-xavier M.

Published on 21/07/2015 à 09h34 following a purchase from 19/05/2015

request well taken into account at the start. However, a few reservations: - very long execution times and little information on the arrival of the product - I had requested to be contacted by phone before delivery to be sure to be present (message left for this purpose on your site); this was not the case and the product arrived and left while I was abroad - message indicating that my product would soon arrive when it had already left - I had to contact France trampoline by phone to set a new delivery date (for this, very good telephone reception and efficiency of the operator for this second shipment) - in the end, it started well, it developed poorly, but it ended well!

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Response from France Trampoline Published on 23/05/2015

Hello Sir, for your order of a spare part and generally for any order except for trampoline, the carrier does not call before delivery as we mention on our website. We cannot contact all the people who request to be contacted before delivery to tell them that this is not possible. This is mentioned in the 2 shipping emails that are sent. Moreover, we cannot know that you would be absent from your home and that you were unfortunately traveling. It is also possible to indicate this type of comment at the time of the order and we would have postponed the shipment so that you receive your textile net after your trip. However, as you mentioned, we were indeed able to find a solution for the delivery of your order anyway. We remain at your disposal. The France Trampoline team.

Damien C.

Published on 21/07/2015 à 08h59 following a purchase from 21/04/2015

Well-designed site, lots of choices, fast and serious delivery

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Patrice L.

Published on 21/07/2015 à 08h45 following a purchase from 09/06/2015

Simple order on the internet Product conforms to the order Ultra fast delivery Complete and essential instructions Wonderful Oval Trampoline!

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Xavier S.

Published on 21/07/2015 à 08h43 following a purchase from 12/05/2015

Excellent product, perfect delivery.

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Guillaume J.

Published on 21/07/2015 à 08h23 following a purchase from 21/04/2015

Very good product. Easy to assemble. Too bad the ground anchoring system is not provided for the price.

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Beloud F.

Published on 21/07/2015 à 08h19 following a purchase from 16/06/2015

hello I had delivery issues due to the carrier but France trampoline responded very well to my concerns and sent everything back without any problems very efficient service

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Elodie B.

Published on 20/07/2015 à 21h55 following a purchase from 01/06/2015

Pleasant site, easy to use. Very good quality material despite the slightly high price.

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Jean-jacques B.

Published on 20/07/2015 à 21h42 following a purchase from 18/05/2015

Very good service. In case of a delivery error, my problem was handled and resolved very quickly.

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Martine V.

Published on 20/07/2015 à 21h32 following a purchase from 04/05/2015

Very good service, solid, easy to assemble and arrived quickly.

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Stephanie T.

Published on 20/07/2015 à 20h49 following a purchase from 27/04/2015

The product is of very good quality. The delivery service provider is deplorable. This can tarnish the company's image. The instructions are incomplete and incorrect, making assembly more complicated than it actually is. Nevertheless, I would recommend this company. Hoping that these remarks will help improve the service. And I remain at your disposal for more information.

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Response from France Trampoline Published on 01/05/2015

Hello Madam, we sincerely thank you for your feedback confirming the quality of our Apollo Sport 500 trampoline. Regarding the instructions, we had sent you an email with the correct instructions before your delivery, clearly specifying the error in the instructions in the package. We apologize for this inconvenience. Regarding the delivery, the carrier uses (especially for an Apollo Sport 500 trampoline that weighs over 225kg and measures more than 2.5m long) semi-trailer trucks (44T). After taking charge of your order and arriving almost at your address (20m), he realized that he could not maneuver to access your doorstep directly. He offered to load your vehicle, but you unfortunately declined this offer. You were able to find a solution with your husband afterward. We apologize for this inconvenience, but for the carrier to deliver to you, it must be accessible. The France Trampoline team.

Olivier J.

Published on 20/07/2015 à 20h30 following a purchase from 08/06/2015

Very happy with the products themselves, only the delivery method was not up to my expectations...

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Response from France Trampoline Published on 10/06/2015

Hello Madam, We sincerely thank you for your "5 stars" on our products that you acquired from our company. Regarding home delivery, it appears that the carrier tried to deliver to you on 25/06/15 and that you were probably not present at home at that time. You then chose to pick up your package at the agency next to your home according to the tracking information. You could also have chosen to have it redelivered to your mentioned address if you wished. We remain at your disposal. The France Trampoline team.

Bernard J.

Published on 20/07/2015 à 20h24 following a purchase from 01/06/2015

The delivery was made on time. The material corresponds to my order. No issues.

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Amandine D.

Published on 20/07/2015 à 20h22 following a purchase from 25/05/2015

Nothing to complain about, very good solid trampoline and thanks to the video that helps a lot to assemble the trampoline.

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Patricia D.

Published on 20/07/2015 à 20h16 following a purchase from 20/04/2015

Quick service by email and phone. Fortunately, there was a video for assembly because the technical sheet does not correspond to our trampoline! Very satisfied with the quality. Our daughter is delighted with the size to progress... She does competitive gymnastics.

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Philippe J.

Published on 20/07/2015 à 20h16 following a purchase from 06/04/2015

Good advice before the sale and very responsive following a delivery problem.

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Carine C.

Published on 20/07/2015 à 19h45 following a purchase from 01/06/2015

Perfect, nothing else to say.

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Marion B.

Published on 20/07/2015 à 19h43 following a purchase from 18/05/2015

Very good.

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Julien P.

Published on 20/07/2015 à 19h28 following a purchase from 08/06/2015

Very good quality, nothing to compare with what is found in stores.

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Estelle C.

Published on 20/07/2015 à 19h16 following a purchase from 20/04/2015

Very good service.

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Alain J.

Published on 20/07/2015 à 19h16 following a purchase from 01/06/2015

Excellent product. Clear assembly instructions. Delivery deadlines respected.

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