France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
We are delighted with the quality of the trampoline. However, we are quite disappointed with the carrier with whom we had made an appointment and who came at a completely different time of the day. (appointment made for the afternoon and came in the morning at 10 am). At the second appointment, it was because a neighbor ran after the carrier that the delivery could take place. The delivery person was not very motivated to make this delivery.
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Guillaume G.
Rating: 5 out of 5
following a purchase from 02/03/2014
Solid product, easy to assemble. Kids are thrilled! Timely delivery.
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Véronique T.
Rating: 5 out of 5
following a purchase from 16/03/2014
The jumping mat was ordered on Monday and I received it on Wednesday at noon, hard to be faster. Moreover, an advisor had called me to make sure I ordered the right reference. Very professional. I recommend this site without hesitation!
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Marie-Claire V.
Rating: 5 out of 5
following a purchase from 23/03/2014
I am delighted with the speed of delivery, the very professional packaging, the quality of the trampoline. As well as the price. I recommend this site for the children's enjoyment. Thank you very much
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Stephanie M.
Rating: 5 out of 5
following a purchase from 16/02/2014
As soon as we visited, we knew our trampoline was on hold, so no bad surprises. Then we were contacted by phone to apologize and we had good follow-up; we are delighted with the trampoline and its quality, and the assembly was easy.
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Rachel L.
Rating: 5 out of 5
following a purchase from 23/02/2014
Good advice. Announced delivery respected. Good quality trampoline and fairly easy assembly.
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Jean-Pierre B.
Rating: 5 out of 5
following a purchase from 02/02/2014
Rather fast delivery. Good quality and finishing material. I use it with my daughters at my 93 kg.
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Hélène C.
Rating: 5 out of 5
following a purchase from 07/03/2014
Pleasant site to browse, complete, with clear and detailed information. A flawless performance. Order: fast and respected deadline. Good choice of carrier. Product conforms to its presentation on the site. Assembly instructions (trampoline) precise and intuitive, which is not the case for the attached ladder!
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Monique I.
Rating: 5 out of 5
following a purchase from 07/02/2014
very good phone reception. fast shipping. very good service
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Jean Francois P.
Rating: 5 out of 5
following a purchase from 07/03/2014
Very clear and simple site, fast and serious service, and the product impeccable.
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Frederic L.
Rating: 5 out of 5
following a purchase from 31/01/2014
quality trampoline, my daughter is happy at the age of 5
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Corinne M.
Rating: 5 out of 5
following a purchase from 24/01/2014
perfect
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Hubert V.
Rating: 5 out of 5
following a purchase from 17/01/2014
quick response by email, order registered and delivered quickly, quality product, thank you
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Jean-Paul S.
Rating: 5 out of 5
following a purchase from 07/03/2014
Excellent product and very efficient service.
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Sandra P.
Rating: 5 out of 5
following a purchase from 24/01/2014
Precise phone advice and good reception. Fast delivery. Well packaged. Product seems very robust and assembly is not too complicated. I am waiting for a second package for a tarp that is out of stock.
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Corinne S.
Rating: 5 out of 5
following a purchase from 27/02/2014
Delivery service: OK Customer Service: Responsive, courteous, and fast. Assembling the trampoline: admittedly a bit long but quite simple in the end, you need two or three people. The trampoline seems to be of good quality and solid, we'll see over time. Very satisfied with my purchase, I would recommend this product.
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Antoine M.
Rating: 5 out of 5
following a purchase from 20/03/2014
Nothing to report, everything is perfect
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Didier D.
Rating: 5 out of 5
following a purchase from 20/02/2014
Very good material (solid) shipped quickly as it was in stock in the 4m30 version
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Stephanne G.
Rating: 5 out of 5
following a purchase from 13/02/2014
Very good after-sales service, very responsive, good quality products, very friendly order service.
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Bernard D.
Rating: 5 out of 5
following a purchase from 20/02/2014
Perfect and fast order and delivery. Oval model purchased. Very easy to assemble. Brings joy to both kids and adults.
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Frederic F.
Rating: 5 out of 5
following a purchase from 13/02/2014
Very good site. Numerous explanations for choosing a trampoline. Reasonable delivery time with good tracking. Equipment of very good quality. In case of issues, the person who answers the phone is responsive to our needs and tries to find a solution quickly.
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Christelle D.
Rating: 5 out of 5
following a purchase from 06/02/2014
Very good. Fast delivery and within the announced deadlines.
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Isabelle C.
Rating: 5 out of 5
following a purchase from 06/02/2014
I had to use the warranty: very good responsiveness from France Trampoline. I am completely satisfied with how my case was handled.
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Catherine T.
Rating: 5 out of 5
following a purchase from 23/01/2014
Speed of reaction following a delivery problem, friendliness and availability, quality material
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Franck R.
Rating: 5 out of 5
following a purchase from 12/02/2014
easy to reach a contact person. Excellent customer relationship. I recommend.
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Laurent L.
Rating: 5 out of 5
following a purchase from 12/02/2014
Problem with the frame of the protective net. Quick solution and handling by customer service at no additional cost.
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Audrey B.
Rating: 5 out of 5
following a purchase from 22/01/2014
Very good material, fast delivery. I recommend "France trampoline".
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Anne H.
Rating: 5 out of 5
following a purchase from 19/03/2014
Very good.
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Roger J.
Rating: 5 out of 5
following a purchase from 05/03/2014
satisfied with the order placed
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Jean D.
Rating: 5 out of 5
following a purchase from 19/03/2014
Product of very good quality and ultra-fast delivery. Perfect!
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Mme L.
Rating: 5 out of 5
following a purchase from 08/01/2014
Everything was perfect from the order where I always had someone who could inform me to the timely delivery and the assembly which was easy. I am completely satisfied with this purchase even if the price is a bit higher than on other sites, the quality of this trampoline is truly remarkable and my daughter has a lot of fun with it, now let's see how long it lasts.
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Marie Noelle R.
Rating: 5 out of 5
following a purchase from 08/01/2014
delivery speed ordered Monday afternoon received Wednesday afternoon, only flaw noted on the trampoline two screws that did not have threads otherwise nothing to report
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Sylvie S.
Rating: 5 out of 5
following a purchase from 05/03/2014
Very good, very good product, very good follow-up
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Gilles B.
Rating: 5 out of 5
following a purchase from 05/02/2014
excellent contact by phone regarding options and product information. I had to call customer service for a defective part after unpacking, responsive service and attentive.
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Benoît J.
Rating: 5 out of 5
following a purchase from 05/02/2014
very good and fast
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Jacques V.
Rating: 5 out of 5
following a purchase from 12/03/2014
very good, fast and serious services
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Stephanie M.
Rating: 5 out of 5
following a purchase from 11/03/2014
Ultra-fast delivery and quality products. Great satisfaction.
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Brigitte B.
Rating: 5 out of 5
following a purchase from 21/01/2014
Very responsive, no problem.
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Stéphane C.
Rating: 5 out of 5
following a purchase from 07/01/2014
Perfectly guided in the choice of the product. No need for additional information. Very satisfied with my order and the quick process. Serious in delivery. Very satisfied with the quality of the product.
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Christophe G.
Rating: 5 out of 5
following a purchase from 11/03/2014
Great product, top quality, nothing to compare with the trampolines from large distribution.
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