Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 3 and 5 stars

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C
Carine L.
Rating: 5 out of 5
following a purchase from 30/01/2014
Excellent communication. Fast and careful delivery. Very good quality trampoline. The BEST!
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Jennifer B.
Rating: 5 out of 5
following a purchase from 19/12/2013
Fast order, very friendly contact and especially excellent quality trampoline :-) thank you
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Thierry L.
Rating: 5 out of 5
following a purchase from 21/11/2013
The advice provided for choosing the trampoline based on users.... is remarkable. The description of the materials used is precise. The follow-up of the order, the sending of an email in case of storm risk in the region where you reside shows the professionalism of the company and the importance it places on its customer.
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Cecile G.
Rating: 5 out of 5
following a purchase from 16/01/2014
VERY GOOD
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Anna D.
Rating: 5 out of 5
following a purchase from 09/01/2014
your services are sublime.
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Elisabeth P.
Rating: 5 out of 5
following a purchase from 11/12/2013
I found the phone contact perfect, the deadlines perfect, although I had a small issue with the carrier for my second order.. I think you should specify that when changing a tarp, it is preferable to change the springs at the same time. I believe I remember that the spare parts were not printed in the catalog you offer
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Laurent C.
Rating: 5 out of 5
following a purchase from 11/12/2013
product conforms, good quality trampoline
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Henri M.
Rating: 5 out of 5
following a purchase from 29/01/2014
very good quality easy assembly we are waiting for nice days to have fun I do not regret
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Emilie G.
Rating: 5 out of 5
following a purchase from 08/01/2014
excellent quality for this surround cushion, adaptable to trampolines not purchased from them, very good communication and very attentive to its future customers .... all ++++ for this Bordeaux company. very fast delivery (2 days)
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Léo R.
Rating: 5 out of 5
following a purchase from 01/01/2014
Excellent material and complete and fast delivery! Really very satisfied!!!
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Albert S.
Rating: 5 out of 5
following a purchase from 20/11/2013
Reactivity Quality perfect after-sales service
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Yoann D.
Rating: 5 out of 5
following a purchase from 17/12/2013
Very good, pleasant treatment, questions answered clearly and product quality according to our expectations. Noteworthy is the effort made to ensure we could have our order on time for a gift, the follow-up and attention provided with seriousness and professionalism but with a friendliness that is appreciated. I can't think of anything to improve, keep it up and I'm sure you will do very well
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François A.
Rating: 5 out of 5
following a purchase from 21/01/2014
We easily found what we were looking for on the site. The package arrived quickly, without any particular problem
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Christian C.
Rating: 5 out of 5
following a purchase from 04/01/2014
Very good service performance, very good warranty handling on our defective mat. The children are very happy, very good quality material, nothing to do with supermarket trampolines. Much more bounce, much more robust material. Thank you
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Response from France Trampoline
Hello, We thank you for your comment and your positive feedback. We indeed try to provide you with the best trampolines that will follow your children and your family for many years. Our products have nothing to do with the trampolines you find in supermarkets and we are happy to see that you have noticed it. The France Trampoline team
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Severine D.
Rating: 5 out of 5
following a purchase from 09/01/2014
very serious company, very high quality material. Very good phone reception.
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Brigitte B.
Rating: 5 out of 5
following a purchase from 11/12/2013
Very pleasantly surprised by the after-sales service. Very rare these days! Quick and efficient response ... Very satisfied
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Magali G.
Rating: 5 out of 5
following a purchase from 27/11/2013
The trampoline is large and sturdy; it allows for significant jumps that delight our children
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Guilhem B.
Rating: 5 out of 5
following a purchase from 08/01/2014
received on time, careful packaging, very good quality material in every detail, very complete assembly instructions, very easy assembly
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Prisca V.
Rating: 5 out of 5
following a purchase from 11/12/2013
Professional Very good material
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Madame D.
Rating: 5 out of 5
following a purchase from 01/01/2014
very satisfied with the after-sales service
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Moreau G.
Rating: 5 out of 5
following a purchase from 06/12/2013
nothing. perfect.
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Antonio B.
Rating: 5 out of 5
following a purchase from 09/01/2014
Everything was exceptional
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Manuel V.
Rating: 5 out of 5
following a purchase from 17/12/2013
Everything excellent. I recommend other users to buy calmly and with full confidence. I only recommend that the girl who answers the phone be a little sweeter as she tends to be direct and serious and I say this with all affection and humility. Since the attention received from the company, the material and having had the luck to have spoken with Miss. *** HAVE BEEN MORE THAN EXCELLENT!
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Francisco José V.
Rating: 5 out of 5
following a purchase from 17/12/2013
The pre-sale service has been very clear and I have received adequate help to decide on the model. When placing the order, I received timely information about the delivery. Very satisfied. Thank you.
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Valerie T.
Rating: 5 out of 5
following a purchase from 02/11/2013
good quality product, and very effective and friendly phone information
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Julio L.
Rating: 5 out of 5
following a purchase from 26/12/2013
Totally satisfied. Everything perfect
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Stephanie D.
Rating: 5 out of 5
following a purchase from 17/10/2013
Very good seller and very good trampoline!
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Perrine B.
Rating: 5 out of 5
following a purchase from 14/11/2013
Good advice. Friendly contact. Ultra fast delivery.
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Cédric L.
Rating: 5 out of 5
following a purchase from 19/11/2013
Great advice and after-sales service. Top product.
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Elodie L.
Rating: 5 out of 5
following a purchase from 12/11/2013
Super quality, ultra-fast delivery, very attentive and very responsive team, really nothing to say, I recommend!
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Christophe P.
Rating: 5 out of 5
following a purchase from 03/12/2013
very satisfied, the contacted people are nice and very serious, no problem...
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Valérie L.
Rating: 5 out of 5
following a purchase from 11/11/2013
Very professional
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Laurence G.
Rating: 5 out of 5
following a purchase from 18/11/2013
Just perfect I am delighted today my daughter will discover it because it is her birthday very good quality and I must admit I tried it and had a blast :) I recommend excellent quality/price ratio
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Nadege L.
Rating: 5 out of 5
following a purchase from 18/11/2013
Disappointed with the color especially if there are others on the cargo. that are not on the site
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Response from France Trampoline
Hello, We acknowledge receipt of your comment (and even if we do not fully understand it). We are sorry to see that the color of the Hop trampoline does not suit you. It is, however, the same color as shown in the photos on the website for the blue trampoline. We have 2 colors for this range: either blue or pink. Apart from the color, we are sure that the trampoline will fully satisfy your children in terms of bounce and durability! The France Trampoline team
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Olivier C.
Rating: 5 out of 5
following a purchase from 28/10/2013
Trampoline delivered on time. The site does not emphasize enough the necessity to buy the protective cover at the same time as the trampoline, to avoid shipping costs for a complementary order
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Response from France Trampoline
Hello, We apologize for this inconvenience. We do put a message in your cart to remind you that we also sell accessories. We apologize if you did not see our ACCESSORIES page. We contacted you on your mobile to see together what we could do about this. We remain at your disposal at 05 56 36 04 62 from Monday to Friday and from 9am-12pm and 1:45pm-5:45pm. The France Trampoline team
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Hélène B.
Rating: 5 out of 5
following a purchase from 10/11/2013
Very good quality trampoline. Impeccable delivery (contact from the carrier to know our availability) It's perfect
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Ina F.
Rating: 5 out of 5
following a purchase from 11/10/2013
Everything went very well and the ordered items perfectly meet our expectations. If needed, we will contact you without hesitation. Good continuation to all of you
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José I. V.
Rating: 5 out of 5
following a purchase from 22/11/2013
A truly EXCEPTIONAL service. Very happy with the treatment received, the responsiveness in answering our questions, and the quality of the product received. We didn't know this company, but I think it's a clear example of good online sales service. We are very satisfied, and if we know someone interested in buying a trampoline, we will definitely recommend you. Thank you.
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Adrien M.
Rating: 5 out of 5
following a purchase from 19/12/2013
Customer service is attentive, satisfactory product and fast delivery!
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Helene S.
Rating: 5 out of 5
following a purchase from 12/12/2013
Super happy, fast delivery, very good advice, quick and very correct after-sales service
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