Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 3 and 5 stars

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Alban G.

Published on 26/03/2014 à 18h47 following a purchase from 19/02/2014

serious service. Compliance of ordered products and very fast reception. Excellent quality trampoline. The whole family is delighted.....

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Antoine B.

Published on 26/03/2014 à 16h37 following a purchase from 18/12/2013

Very good and fast

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Danielle N.

Published on 26/03/2014 à 10h49 following a purchase from 25/12/2013

Remarkably efficient in responding to my order (trampoline jump mats). As soon as I received my email, someone from the team called me to verify if the specified measurements were correct. (well done!) A fast and precise delivery service (the next day, I received my order!) Easy product search.

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Arnaud C.

Published on 26/03/2014 à 09h58 following a purchase from 11/12/2013

Very fast shipping

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Dominique R.

Published on 26/03/2014 à 09h34 following a purchase from 18/12/2013

Perfect communication, no problem with shipping, excellent quality trampoline. I do not regret my purchase.

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Samuel C.

Published on 25/03/2014 à 19h22 following a purchase from 10/12/2013

Very good quality trampoline, relatively fast delivery (1 small week).

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Laurence H.

Published on 25/03/2014 à 18h22 following a purchase from 04/02/2014

very fast delivery, intact package, material seems to be of very high quality we will see with time, easy assembly and relatively well explained, satisfied with this purchase!

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Jean Marie L.

Published on 25/03/2014 à 17h23 following a purchase from 10/12/2013

Well received in good condition. No problem, fast and efficient

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Franck P.

Published on 25/03/2014 à 13h45 following a purchase from 07/01/2014

Perfect service.

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Franck W.

Published on 24/03/2014 à 22h15 following a purchase from 30/12/2013

High-quality products, guaranteed online payment and fast delivery.

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Anne-Marie A.

Published on 24/03/2014 à 20h29 following a purchase from 30/12/2013

Very good.

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Daniel D.

Published on 24/03/2014 à 19h27 following a purchase from 03/02/2014

Very good

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Nathalie G.

Published on 24/03/2014 à 16h30 following a purchase from 09/12/2013

Very good advice before purchase. Available and competent sellers. Fast delivery and in good condition.

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Yves G.

Published on 24/03/2014 à 15h31 following a purchase from 06/01/2014

Hello, I had some difficulties with the assembly documentation because the net assembly part is not in French (only in Italian and Spanish). I found a video on the site so I managed. I would have liked to be able to download the documentation in French. Otherwise, I am very satisfied with the product and the commercial service I received on the phone before the sale. Thank you. Yves GESSEN

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Response from France Trampoline Published on 08/01/2014

Hello, We apologize for this issue. We sent you the manual by email as soon as we saw your message. In such cases, do not hesitate to call us or contact us by email. We renew our apologies for this oversight and remain at your disposal. The France Trampoline team.

Yohann P.

Published on 24/03/2014 à 14h43 following a purchase from 13/01/2014

Very good quality trampoline. Easy to assemble, about 1.5 hours alone. The children are having a blast. Nothing to say.

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Susan L.

Published on 24/03/2014 à 11h36 following a purchase from 20/01/2014

Super extra fast beep beep beep

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Armand S.

Published on 24/03/2014 à 10h22 following a purchase from 10/02/2014

I am delighted to have ordered my trampoline from France Trampoline. Very good site, delivery as promised, very well packaged. The instruction manual is very well explained. It takes about 2 hours to assemble the trampoline as promised and without difficulties. My husband and I hesitated between the diameter of 360 or 390, ultimately choosing 390 and no regrets because the trampoline has very good stability on 4 legs instead of 3 for the smaller diameter. The price is well justified because the trampoline is of very good quality, safe. Our little 6-year-old boy is over the moon.

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Yann L.

Published on 24/03/2014 à 09h58 following a purchase from 03/02/2014

Fast and scheduled delivery. Concise and clear assembly instructions. Material conforms to the order.

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Severine C.

Published on 23/03/2014 à 22h49 following a purchase from 08/12/2013

Very good quality product, meets our expectations, quick assembly, sturdiness. This product makes our children happy.

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Carole P.

Published on 23/03/2014 à 22h41 following a purchase from 05/01/2014

Perfect service, phone response, delivery, product, and customer service.

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Sébastien R.

Published on 23/03/2014 à 16h32 following a purchase from 22/12/2013

Very good material!!! After a strong gust of wind, our trampoline flew away, it crashed 30 meters away and we reassembled it the next day!!! Nothing broken, just the net was torn!

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Cathy G.

Published on 22/03/2014 à 19h13 following a purchase from 04/01/2014

Fast delivery, we waited for spring for the assembly which was done by 2 people in half a day. Very good quality, my two boys are delighted.

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Lionel P.

Published on 21/03/2014 à 22h23 following a purchase from 20/12/2013

Excellent welcome, fast delivery.

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Jean-Claude B.

Published on 21/03/2014 à 14h17 following a purchase from 20/12/2013

I am completely satisfied and will renew my purchases.

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Bruno G.

Published on 20/03/2014 à 17h32 following a purchase from 23/01/2014

Good quality materials. Serious company, quick and very useful phone advice to choose between the different models offered.

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Herve L.

Published on 20/03/2014 à 16h36 following a purchase from 02/01/2014

No disappointment regarding the quality of the product, short delivery time.

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Madame B.

Published on 20/03/2014 à 14h38 following a purchase from 26/12/2013

Really super serious, I recommend this supplier to you.

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Audrey D.

Published on 20/03/2014 à 14h12 following a purchase from 09/01/2014

I recommend!!! Follow-up and professionalism at the rendezvous. Excellent customer service. Quality product at all levels, net, fabric.... Thank you.

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Barbara G.

Published on 20/03/2014 à 13h15 following a purchase from 16/01/2014

Good contact in preparing the delivery, the package was complete, the explanations are clear, the assembly is not too complicated. So far, we are delighted with our purchase.

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Fulgencio P.

Published on 20/03/2014 à 12h17 following a purchase from 05/12/2013

THE PHONE ATTENTION WAS EXTRAORDINARY, BOTH IN TREATMENT AND IN RECOMMENDATIONS FOR THE NEEDED PRODUCT. THE DELIVERY OF THE PRODUCT WAS VERY FAST. I'M SORRY BUT I CAN'T HELP YOU IMPROVE, IN MY CASE EVERYTHING HAS BEEN A SUCCESS. OF COURSE I WOULD RECOMMEND YOU. REGARDS.

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Nicolas C.

Published on 19/03/2014 à 16h45 following a purchase from 04/12/2013

Quick processing from order to receipt, it's nice to see that there are serious e-commerce sites, well done France trampoline!!!

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Marianne A.

Published on 19/03/2014 à 16h13 following a purchase from 25/12/2013

Very good service. Very fast delivery. Excellent quality product that makes the children happy.

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José O.

Published on 19/03/2014 à 09h43 following a purchase from 04/12/2013

A 10. I must say that although I usually don't like to buy online without seeing the product first, the treatment received by phone was nothing to envy compared to what I could have in person at a large store. After receiving the trampoline, I am also very satisfied with the quality of the product, nothing compared to what I have seen in other stores. That's why, a 10.

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Caroline P.

Published on 18/03/2014 à 21h59 following a purchase from 10/12/2013

Efficient phone service, fast delivery and very good quality product.

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Genevieve L.

Published on 18/03/2014 à 16h40 following a purchase from 28/01/2014

I really appreciated receiving a phone call to verify my order and the speed with which I received my package.

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Yohann M.

Published on 18/03/2014 à 15h10 following a purchase from 10/12/2013

Super fast delivery, very good product and of very good quality. We'll see how it ages but the kids are having a great time.

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Stephane L.

Published on 18/03/2014 à 12h33 following a purchase from 11/02/2014

Super fast and very happy with the quality of the product.

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Mr L.

Published on 18/03/2014 à 09h36 following a purchase from 28/01/2014

France trampoline

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Alain S.

Published on 17/03/2014 à 16h16 following a purchase from 16/12/2013

Very good quality material and a very efficient customer service both in decision-making and in sending parts.

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Ludovic P.

Published on 17/03/2014 à 12h12 following a purchase from 23/12/2013

Very good review

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