The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
The site is very well done, I was able to find what I was looking for in a very short time, everything is very smooth. After trying, the trampolines are also of very good quality.
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Sylvie G.
Rating: 5 out of 5
following a purchase from 07/05/2024
Nickel
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Reyes L.
Rating: 5 out of 5
following a purchase from 29/04/2024
Good quality. And speed in shipping.
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Martine P.
Rating: 5 out of 5
following a purchase from 24/03/2024
Order received quickly and in good condition
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Marion L.
Rating: 5 out of 5
following a purchase from 05/05/2024
The installation is quite difficult even with the instructions. Several people are needed for optimal assembly. The items are well packaged and of good quality. We'll see over time if the structure rusts or not. In any case, for now, I am satisfied.
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Maite G.
Rating: 5 out of 5
following a purchase from 06/05/2024
nothing to say normal
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Dario P.
Rating: 5 out of 5
following a purchase from 02/05/2024
Perfect. It was a gift and they are very happy. Thank you for the speed in shipping and for respecting the indicated schedule.
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Josefine B.
Rating: 5 out of 5
following a purchase from 12/04/2024
Super trampoline
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Clémence B.
Rating: 5 out of 5
following a purchase from 05/05/2024
quality product, very well managed purchase and well-organized delivery, products well packaged. delivered to the house on a pallet
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Perrine B.
Rating: 5 out of 5
following a purchase from 06/05/2024
Replacement of parts due to breakage, perfect
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Mathieu M.
Rating: 5 out of 5
following a purchase from 04/05/2024
quality product from origin
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Vincenzo C.
Rating: 5 out of 5
following a purchase from 16/04/2024
Great replacement trampoline, perhaps better than the original. Very attentive and meticulous seller. Recommended
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Laurent H.
Rating: 5 out of 5
following a purchase from 04/05/2024
Excellent quality
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Fabien F.
Rating: 3 out of 5
following a purchase from 05/05/2024
There are some improvements to be made on the assembly of the trampoline, regarding the fitting of the vertical legs, your tool is useless, not enough grip, I had to use a pair of pliers and then to assemble the protective net the fiberglass arches I had to modify the system my way otherwise impossible to fit the circle and I had to use flat head bolts with nuts to hold the entire steel structure at the holes otherwise the rest is fine.
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Response from France Trampoline
Hello, thank you for your feedback on your assembly experience with our trampoline. We take note of your comments and suggestions to improve our products and make assembly easier for our customers. However, it is surprising that you encountered problems during your assembly of your fiberglass arch set. When you encountered the problem, you could have contacted us so we could help you find a solution, or even send you a new set if necessary. We hope that despite these difficulties, you will fully enjoy your trampoline. The France Trampoline team.
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Evelyn S.
Rating: 5 out of 5
following a purchase from 12/04/2024
We are thrilled. Good high-quality workmanship and maximum fun for the kids.
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Andrée-lyse C.
Rating: 5 out of 5
following a purchase from 04/05/2024
Very high-quality product
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Mireille L.
Rating: 5 out of 5
following a purchase from 30/04/2024
Super quality
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Bruno G.
Rating: 5 out of 5
following a purchase from 02/05/2024
Serious and fast
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Emilie A.
Rating: 5 out of 5
following a purchase from 23/04/2024
A team that listens, very responsive and effective, it's perfect! I recommend!
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Didier L.
Rating: 5 out of 5
following a purchase from 02/05/2024
The material is of good quality, relatively easy to assemble, overall, it lives up to its promises. Just one issue with delivery, the package arrived completely torn open, the delivery person was clearly not trained in quality service.....
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Cindy H.
Rating: 3 out of 5
following a purchase from 05/04/2024
Overall a nice trampoline. Unfortunately, it squeaks after a few weeks and the 'borders' do not hold up unfortunately.
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Response from France Trampoline
Hello Madam, Thank you for your feedback. It is normal for your trampoline to make a little noise. We recommend applying WD-40 to lightly lubricate the springs. Could you please send us photos regarding the problem with your jumping mat so that we can better understand it and help you find a solution? Sincerely, The Trampoline Tech Team
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Joel B.
Rating: 5 out of 5
following a purchase from 06/05/2024
Excellent product and efficient customer service.
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Beatrice B.
Rating: 3 out of 5
following a purchase from 25/04/2024
Hello, assembling the 3.00m dome cannot be done with 2 people in 1 hour, but at least 3 people in 2 hours. For the hammock, impossible to set it up as a hammock (upper part in the dome) because the carabiners are missing! Yet they are well mentioned in the assembly guide. Disappointed... Otherwise, the structure looks sturdy and is aesthetic, we'll see over time.
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Response from France Trampoline
Hello, we are sorry to learn that assembling the dome was more difficult than expected. We take note of your experience. This will allow us to revise our instructions to offer more precise guidance to our future customers. Regarding the missing carabiners for the hammock, you must have received our old assembly guide by mistake. Our new range of hammocks no longer requires the use of carabiners for assembly. We will send you the new guide by email to rectify this error. Finally, despite all these small issues, we are happy to know that you find the structure robust. We hope that despite these inconveniences, you will be able to fully enjoy your dome. Do not hesitate to contact us directly if you have any other questions. We remain at your disposal for any further information. The France Trampoline team.
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Marie-hélène R.
Rating: 5 out of 5
following a purchase from 03/05/2024
We were very satisfied after purchasing a trampoline.
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Stephanie S.
Rating: 5 out of 5
following a purchase from 14/04/2024
The trampoline net arrived quickly and is of high quality. Thank you very much.
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Stephane L.
Rating: 5 out of 5
following a purchase from 21/04/2024
Perfect. They contact you even before sending your package to ensure compatibility. Truly great professionalism. Thank you!
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Déborah S.
Rating: 5 out of 5
following a purchase from 03/05/2024
Perfect
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Kurt P.
Rating: 5 out of 5
following a purchase from 01/05/2024
Very professional; quality products, fast and correct service, I recommend!
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Frederic L.
Rating: 5 out of 5
following a purchase from 03/05/2024
Very good listening and quick solutions.
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Maxime S.
Rating: 5 out of 5
following a purchase from 01/05/2024
Fast delivery, product as described. We just reordered the net attachments for nothing as they were provided but not mentioned on the site and product details.
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Bernard S.
Rating: 5 out of 5
following a purchase from 17/04/2024
Easy order to make, deadlines respected, satisfied.
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Joris A.
Rating: 5 out of 5
following a purchase from 01/05/2024
Product matching the description. The whole thing is installed and works perfectly even for me who is 'heavy'.
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Adélaïde T.
Rating: 5 out of 5
following a purchase from 02/05/2024
Perfect, I made a mistake on my order and customer service called me within 30 minutes of my order to verify.
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Benoit B.
Rating: 5 out of 5
following a purchase from 01/04/2024
The customer service is efficient: it matches an order for spare parts with a trampoline purchased several years ago and suggests modifications in case of order errors. Many customer services would not have questioned it and would have sent unusable items, proving professionalism.
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François G.
Rating: 5 out of 5
following a purchase from 26/04/2024
Very professional and attentive salesperson who gives you advice on the material. Thank you very much 👍
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Frederic B.
Rating: 5 out of 5
following a purchase from 01/05/2024
Hello, I am very satisfied with my ordered item, quick and careful shipping.
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Evelyne L.
Rating: 5 out of 5
following a purchase from 30/04/2024
Good
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Monika W.
Rating: 5 out of 5
following a purchase from 10/04/2024
Fast delivery, nothing broken, everything great!!!
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Jeremy D.
Rating: 5 out of 5
following a purchase from 25/04/2024
Fast delivery and product matching the description. The kids are having a blast on their zip line.
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Sebastien V.
Rating: 5 out of 5
following a purchase from 27/04/2024
Perfect
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