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B
Rating: 5 out of 5
Very good product. Efficient delivery.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 3 and 5 stars
Reset filtersL
Rating: 5 out of 5
Deadlines respected.
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A
Rating: 5 out of 5
Immediate response when I contacted by phone, excellent welcome, friendly and efficient. Fast delivery.
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M
Rating: 5 out of 5
Quality item, fast delivery and very friendly customer service.
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S
Rating: 5 out of 5
Excellent quality, and fast delivery. I really recommend, the people I spoke to on the phone are super attentive. Thank you very much, my children are thrilled.
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P
Rating: 5 out of 5
Good exchange by email and quick response to my request
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S
Rating: 5 out of 5
Excellent quality. This purchase was to replace a trampoline bought 8 years ago that was still in service. A real good investment and a pleasure activity for the children.
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F
Rating: 5 out of 5
Fast, careful
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J
Rating: 5 out of 5
Nothing to report, product conforms and seems to be of good quality. We'll see over time how the fabric ages. Fast delivery
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C
Rating: 5 out of 5
Very good product and very good customer service.
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B
Rating: 5 out of 5
Excellent product, shipping, nothing to complain about 👌
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M
Rating: 5 out of 5
Easy to install, good diameter. Unlike my order of 8 universal foam for 38mm diameter poles, too small, a hassle to install.
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M
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Perfect, an advisor guided me well to find the right fabric and the right models. I recommend this site.
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C
Rating: 5 out of 5
Accessible, friendly, and efficient phone reception. Choice of delivery date, punctuality, and helpfulness of the carrier.
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G
Rating: 5 out of 5
I found on the site the trampoline mat I needed to replace mine which was 10 years old. Very easy order, very fast delivery.
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A
Rating: 5 out of 5
very intuitive page, easy to buy, very fast shipping, everything perfect!!!
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R
Rating: 5 out of 5
Quality product. Quite easy to assemble. Very good ease of use for both adults and children.
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I
Rating: 5 out of 5
Following a tear on the trampoline pad purchased in July 2023, I contacted customer service. They were very responsive and sent me a new pad within 72 hours completely free of charge! I highly recommend the after-sales service of France Trampoline.
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M
Rating: 5 out of 5
I ordered a trampoline net. Before the order, I was very well informed by phone, I spoke to a very friendly representative who provided me with the reference of the item to order.
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G
Rating: 5 out of 5
Good quality product. Easily transportable. For my part, assembling the dome with three adults is necessary.
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G
Rating: 5 out of 5
Impeccable from A to Z
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M
Rating: 5 out of 5
Efficient and fast, nothing to complain about.
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T
Rating: 5 out of 5
Fast delivery, very good quality material. Well done. It's nice to invest in quality material and especially all the parts available. Good
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S
Rating: 5 out of 5
Impressive shipping speed, exceptional follow-up quality, very good quality products, thank you France Trampoline
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R
Rating: 3 out of 5
Difficult to assemble and smaller than I expected, my old one was bigger
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J
Rating: 5 out of 5
Very good, nothing to say
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J
Rating: 5 out of 5
Trampoline net purchased. Provider's advice on the compatibility of the net with the existing trampoline. Delivery faster than expected. High-quality material.
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A
Rating: 5 out of 5
Very serious!
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D
Rating: 1 out of 5
Very poorly advised, items received not suitable for my trampoline
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Response from France Trampoline
Dear Sir or Madam, We are sorry to see that the recommended net poles do not fit your trampoline. Indeed, the poles currently marketed meet the height standards in force. It is true that if your trampoline is relatively old with a different pole height than ours, they will need to be reduced as mentioned on the phone during the sale. A return is always possible by contacting our customer service. The France Trampoline team.
P
Rating: 5 out of 5
Item offered at Decathlon but impossible to order from them. Once on the France Trampoline site, it was a piece of cake. Order prepared and delivered quickly.
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A
Rating: 5 out of 5
Nothing to report. Fast delivery.
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A
Rating: 5 out of 5
I highly value that the sales service contacted me to advise me on the size and number of springs. The attention was very personalized, quick, and effective.
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L
Rating: 5 out of 5
Very fast delivery. Very good delivery company.
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A
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Order delivered within the announced timeframe with the ordered material.
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A
Rating: 5 out of 5
Product conforms. Fast shipping.
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B
Rating: 5 out of 5
Very good product, delivery on time, I recommend France Trampoline.
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D
Rating: 5 out of 5
Perfect transaction
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M
Rating: 5 out of 5
Very good
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