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C
Rating: 5 out of 5
Fast and efficient
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
Perfect as usual
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G
Rating: 5 out of 5
Very good
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I
Rating: 5 out of 5
WE NEED THE INVOICE
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B
Rating: 5 out of 5
Perfect products, customer service available to help with the assembly of the net.
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Response from France Trampoline
Thank you Belinda for your comment! We are happy that the products meet your satisfaction and that our customer service was able to assist you effectively during the assembly of the net.
The France Trampoline team
The France Trampoline team
S
Rating: 5 out of 5
Superb
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Y
Rating: 5 out of 5
-
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W
Rating: 5 out of 5
Over the years, the caps on the support bars for the safety net of our trampoline became brittle and had to be replaced. We found Trampolin Technik online, which offers all kinds of spare parts for many different types of trampolines. The ordering process was simple and the delivery prompt. Now our grandchildren and great-grandchildren can safely use the trampoline again. If we need more spare parts, we will definitely order from this company again, although the shipping costs are a bit higher than usual.
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Response from France Trampoline
Thank you very much for your detailed and friendly review!
We are very pleased to hear that you found the right spare parts for your trampoline with us and that everything went smoothly and quickly. It is especially nice for us to know that your grandchildren and great-grandchildren can now safely use the trampoline again.
Thank you also for your note regarding the shipping costs – we take such feedback very seriously and are continuously working to improve our service.
We look forward to welcoming you back for any future spare part needs!
Best regards,
The Trampolin Technik Team
We are very pleased to hear that you found the right spare parts for your trampoline with us and that everything went smoothly and quickly. It is especially nice for us to know that your grandchildren and great-grandchildren can now safely use the trampoline again.
Thank you also for your note regarding the shipping costs – we take such feedback very seriously and are continuously working to improve our service.
We look forward to welcoming you back for any future spare part needs!
Best regards,
The Trampolin Technik Team
C
Rating: 5 out of 5
We bought a 390 octagonal trampoline. The delivery was quick. The assembly, which is very well explained in the provided documents, is long and some steps are a bit difficult. But the result is impeccable. 2nd trampoline for our daughter. This one is much sturdier than the previous one, with posts that are double in diameter, a wide, thick and well-secured spring protection mat. Thanks to the large springs in this range, acrobatics are easier. The price is high, but our daughter is delighted and given the sturdiness, I think it will be well worth it over several years. I recommend.
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Response from France Trampoline
Thank you very much Christelle for this very complete and detailed feedback! We are delighted that the quality, sturdiness, and performance of your 390 octagonal trampoline meet your expectations. We wish you many beautiful moments of fun with your family for many years to come.
The France Trampoline team
The France Trampoline team
S
Rating: 1 out of 5
The segments of the arches are not connected by a thread and are not the right length. No explanatory instructions.
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Response from France Trampoline
Hello,
Thank you for your feedback. You can consult the instructions in PDF format in the 'My instructions' tab of your customer area. It is perfectly normal to have different lengths of arcs.
Best regards,
Thank you for your feedback. You can consult the instructions in PDF format in the 'My instructions' tab of your customer area. It is perfectly normal to have different lengths of arcs.
Best regards,
M
Rating: 5 out of 5
Very good, very sturdy, big enough for 3 children but a bit expensive nonetheless.
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M
Rating: 5 out of 5
Top-notch for delivery speed.
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O
Rating: 5 out of 5
I highly recommend, problem with trampoline mat, replaced immediately and received a week later (living in Corsica), after-sales service is top-notch.
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Response from France Trampoline
Thank you very much Olivier for your recommendation and your trust! We are happy to have been able to quickly replace your trampoline mat and that our after-sales service met your expectations, even in Corsica.
The France Trampoline team
The France Trampoline team
P
Rating: 5 out of 5
Reliable site. Fast delivery. Net adjusted and already installed.
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F
Rating: 5 out of 5
Super fast, the kids are happy.
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C
Rating: 5 out of 5
Fast shipping.
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Y
Rating: 5 out of 5
Very good service, great professionalism and effective help, thank you Yves.
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V
Rating: 5 out of 5
Excellent quality/price ratio, fast delivery and in line with our expectations.
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H
Rating: 5 out of 5
I bought a trampoline mat to replace mine which was at least 15 to 20 years old, with the correct measurements. I received the package in 2 days!! And I was able to install it just as quickly, flawless. Installed quickly, tried out quickly!! And perfect.
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Response from France Trampoline
Thank you very much Hélène for this wonderful feedback! We are happy that you were able to give your trampoline a new life after so many years and that the installation went smoothly.
I
Rating: 5 out of 5
Flawless.
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M
Rating: 5 out of 5
Perfect delivery, good product, completely satisfied.
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R
Rating: 3 out of 5
From the first use on a 45 m zip line, inclined at 4%, the spring twisted directly, even though it is well designed for this length with a cable diameter of 10 mm. I came specifically to this store to be sure of getting a good product sold by experts, I am a bit disappointed this time.
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Response from France Trampoline
Hello,
We are sorry for this issue. Indeed, with a slope of 4%, this should not happen. Can you send us photos of the spring and the installation so that we can check if this can fall under the warranty?
Best regards,
We are sorry for this issue. Indeed, with a slope of 4%, this should not happen. Can you send us photos of the spring and the installation so that we can check if this can fall under the warranty?
Best regards,
C
Rating: 5 out of 5
The delivery was exactly as expected. In good condition and within the estimated time. We have had our trampoline for about twenty years, and whenever a part is missing or needs to be replaced, I order online. The follow-up is done as it should be. I have never been disappointed with the services of France Trampoline.
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Response from France Trampoline
Thank you so much Christine for your loyalty over all these years. We are very touched by your renewed trust and happy to continue to support you in the maintenance of your trampoline.
The France Trampoline team
The France Trampoline team
N
Rating: 5 out of 5
I have been buying a trampoline from France Trampoline for several years now, and whenever I need a spare part, I call on them because they know my history. Total trust.
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M
Rating: 5 out of 5
I am not satisfied with this site.
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C
Rating: 5 out of 5
Very good customer service. Friendly and very attentive.
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J
Rating: 5 out of 5
Products purchased to replace those damaged on a different brand trampoline. Delivery and package were perfect, well protected and wrapped. The products adapted well to the trampoline and seem durable. Very good purchase, nothing to complain about.
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Response from France Trampoline
Thank you Julien for your detailed feedback! We are delighted that our products perfectly suited your trampoline and that you are satisfied with the quality as well as the packaging.
The France Trampoline team
The France Trampoline team
C
Rating: 5 out of 5
Everything perfect!
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P
Rating: 5 out of 5
Received the packages within a reasonable time. Despite the main box being a bit damaged, the other boxes inside were intact.
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D
Rating: 5 out of 5
The trampoline is great, both kids and adults will have fun
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D
Rating: 5 out of 5
Very nice trampoline, easy and quick to assemble. Package arrived earlier than expected.
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Response from France Trampoline
Thank you very much for your excellent review. We are happy to know that you liked the trampoline, that the assembly was simple and quick, and that the delivery arrived earlier than expected.
The Salt'in Italy team
The Salt'in Italy team
I
Rating: 5 out of 5
The product was delivered quickly, and perfectly met our expectations. Good service
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L
Rating: 5 out of 5
I am happy with my order, plus the person who contacted me was very pleasant and very professional with me. Without a doubt, I would recommend you.
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Response from France Trampoline
Thank you very much Lydie for your warm message. We are happy that our team was able to assist you pleasantly and we sincerely thank you for your recommendation.
The France Trampoline team
The France Trampoline team
W
Rating: 5 out of 5
Very happy despite the price being a bit high
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G
Rating: 5 out of 5
Top
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L
Rating: 5 out of 5
Very good advice and solid materials; to see over time
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M
Rating: 5 out of 5
The delivery was well done, the assembly was simple as expected. This sensitive operation was largely (80%) carried out by an 11-year-old child under the supervision of his Grandpa (78 years old). Considering that this is an acquisition for an adolescent, non-verbal autistic (13 years old, height 1.78m, weight 56kg), we had requested a contribution from France Trampoline, but no response to date. Thank you in advance for any action. Mohammed, GRANDPA of SAMY.
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G
Rating: 5 out of 5
Perfect and fast
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C
Rating: 5 out of 5
Perfect, exactly what I expected with ultra-fast delivery. Thank you
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Response from France Trampoline
Thank you very much Cécile for your trust! We are delighted that your order and the speed of delivery have perfectly met your expectations.
The France Trampoline team
The France Trampoline team
L
Rating: 5 out of 5
Good quality material
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