Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 3 and 5 stars

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K
Kristin G.
Rating: 5 out of 5
following a purchase from 31/03/2022
Super quality, everything worked well, I am very satisfied
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Perrine D.
Rating: 5 out of 5
following a purchase from 27/04/2022
Very good
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Laure E.
Rating: 5 out of 5
following a purchase from 26/04/2022
Material of very good quality and in accordance with the description. The zip line must be assembled by several people. The course is very good and additional elements can be added. Our daughter is delighted. Fast shipping and within the announced time.
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Philippe G.
Rating: 5 out of 5
following a purchase from 26/04/2022
perfect
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Vanessa N.
Rating: 5 out of 5
following a purchase from 05/04/2022
Very good purchase process. The dealer also responds immediately to email inquiries. A climbing dome was purchased in a set. Everything was very well packaged. The structure is absolutely stable and is played on daily.
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Jessica S.
Rating: 5 out of 5
following a purchase from 28/04/2022
Very attentive and responsive
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Jean-claude D.
Rating: 5 out of 5
following a purchase from 27/04/2022
Good material
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Mark S.
Rating: 5 out of 5
following a purchase from 27/04/2022
super fast delivery - well packaged. Kids overjoyed with their zipline - what more could you want. Anytime again.
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Margareth W.
Rating: 5 out of 5
following a purchase from 25/04/2022
As always, efficiency, friendliness, speed, and quality. Thank you
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Florent A.
Rating: 5 out of 5
following a purchase from 29/04/2022
Ease of ordering spare parts and fast shipping.
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Carine D.
Rating: 5 out of 5
following a purchase from 28/04/2022
Perfect and delivered very quickly
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Cornelius K.
Rating: 5 out of 5
following a purchase from 28/04/2022
Great service when exchanging a jumping mat, thank you!
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David G.
Rating: 5 out of 5
following a purchase from 26/04/2022
France Trampoline contacted me again to verify that there was no error in the order, then delivered everything on time.
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Neil M.
Rating: 5 out of 5
following a purchase from 25/04/2022
Easy and quick order.
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Françoise C.
Rating: 5 out of 5
following a purchase from 26/04/2022
respect for deadlines and good quality
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Laurence T.
Rating: 5 out of 5
following a purchase from 22/04/2022
Item conforms to the description. Superb trampoline
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Berengere G.
Rating: 5 out of 5
following a purchase from 22/04/2022
HIGH QUALITY PRODUCTS
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Thierry L.
Rating: 3 out of 5
following a purchase from 26/04/2022
2 identical references in form, but not in their length Of course I bought the too long ones. They still do the job but it's a hassle to assemble
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Response from France Trampoline
Hello, thank you for your comment. After checking, we do not see any other information on your account or different orders. Indeed, you ordered a bag of brackets: the pieces are supposed to be identical, did you have a problem with one of them? In order to identify your problem and assist you, please contact our customer service at [email protected] with photos. We respond to all your questions from Monday to Friday from 9 am to 6 pm. Best regards, the France Trampoline team
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Emma Et Jc L.
Rating: 5 out of 5
following a purchase from 27/04/2022
Excellent.
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Paul P.
Rating: 5 out of 5
following a purchase from 20/04/2022
Great
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Christelle S.
Rating: 5 out of 5
following a purchase from 23/04/2022
Product that perfectly meets our expectations
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Patrice M.
Rating: 5 out of 5
following a purchase from 25/04/2022
Service in line with my expectations
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Hughes C.
Rating: 5 out of 5
following a purchase from 25/04/2022
Very good, however it would have been nice to have the manual. But very good customer service over the phone with a good manager who sent a very simple and clear video
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François H.
Rating: 5 out of 5
following a purchase from 24/03/2022
nothing to complain about, small issues with parts resolved very quickly
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François L.
Rating: 5 out of 5
following a purchase from 21/04/2022
Like the first time, a flawless performance!
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Joseph S.
Rating: 5 out of 5
following a purchase from 23/04/2022
As soon as we received the order, we were able to follow the preparation and delivery. Complete respect for the handling and delivery conditions. Very good reception of the order. Trampoline meets our expectations. Material of very good quality. Thank you France Trampoline.
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Isabelle P.
Rating: 5 out of 5
following a purchase from 24/04/2022
Excellent quality and fast delivery.
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Patrick V.
Rating: 5 out of 5
following a purchase from 19/04/2022
Very good
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Odile B.
Rating: 5 out of 5
following a purchase from 18/04/2022
Serious, fast, and efficient.
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Bernard M.
Rating: 5 out of 5
following a purchase from 25/04/2022
Very good service
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Jerome V.
Rating: 5 out of 5
following a purchase from 23/04/2022
Impeccable! I ordered an oval 490, the delivery was quick and careful. I assembled it alone in just over 5 hours, my children love it.
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Jennifer W.
Rating: 5 out of 5
following a purchase from 21/04/2022
Very good product, of very good quality.
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Chantal B.
Rating: 5 out of 5
following a purchase from 26/04/2022
After-sales service attentive and very responsive Thank you
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Celine G.
Rating: 5 out of 5
following a purchase from 23/04/2022
Fast shipping, well-packaged parcel. Easy to assemble. Perfect overall.
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Ludivine V.
Rating: 5 out of 5
following a purchase from 22/04/2022
excellent product and excellent customer service
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Guillaume B.
Rating: 5 out of 5
following a purchase from 18/04/2022
Trampoline received very quickly. Perfect quality, well-made instructions. Nothing to complain about, except that it created a lot of joyful screams from our 3-year-old child who is having a blast in it. By the way, the safety net part is really well made, there is really no risk of falling outside, unless we forget to close the entrance zipper properly. In summary 👍
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Frédéric L.
Rating: 5 out of 5
following a purchase from 22/04/2022
Product as described, quick delivery.
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Eric T.
Rating: 5 out of 5
following a purchase from 15/04/2022
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Olivier R.
Rating: 1 out of 5
following a purchase from 16/02/2022
No serious after-sales service follow-up... Request for information for spare parts due to very violent weather on a brand new trampoline... No professional feedback... It is in relation to its after-sales service follow-up that we measure the quality of a company, its seriousness, and especially its respect for existing customers! And here I clearly understood the message... Very very disappointed!!
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Response from France Trampoline
Hello Sir, thank you for your feedback. We understand your disappointment and we are in the process of reprocessing your file for your trampoline returned due to violent winds/storms. However, we would like to remind you that the coverage of warranty parts is not correlated with the various unfortunate weather events. The structures in your garden can be protected by an insurance company if you wish. We hope to find a solution together as quickly as possible and we assure you that we are doing our utmost to ensure your satisfaction. Best regards, the France Trampoline team
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Gabriela C.
Rating: 5 out of 5
following a purchase from 14/04/2022
very satisfied, fast delivery and telephone service is very attentive, kind and friendly.
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