Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 3 and 5 stars

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Tiphaine R.

Published on 26/06/2022 à 18h47 following a purchase from 15/05/2022

This purchase allowed me to give new life to my trampoline

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Philippe C.

Published on 26/06/2022 à 16h17 following a purchase from 16/05/2022

Good shopping experience. Fast and compliant delivery

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Jordi S.

Published on 26/06/2022 à 15h22 following a purchase from 15/05/2022

VERY GOOD PRODUCT AND VERY GOOD SERVICE

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Xavier B.

Published on 26/06/2022 à 14h12 following a purchase from 15/05/2022

Good. Nothing to report

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Priscilla G.

Published on 26/06/2022 à 13h38 following a purchase from 15/05/2022

Impeccable and fast delivery

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Anne S.

Published on 26/06/2022 à 10h35 following a purchase from 17/05/2022

Phone contact and order placed directly was great. Received 2 days later. Excellent

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Estelle D.

Published on 25/06/2022 à 20h44 following a purchase from 14/05/2022

Good products

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Anne Sophie C.

Published on 25/06/2022 à 20h16 following a purchase from 11/05/2022

Great service, the provider ensures before shipping that the order is suitable. No possible errors. Super fast delivery

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Dominique V.

Published on 25/06/2022 à 17h51 following a purchase from 15/05/2022

Order received very quickly and compliant

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Elena B.

Published on 25/06/2022 à 11h51 following a purchase from 13/05/2022

Fast and efficient shipping. Great quality. Totally recommendable

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Joel J.

Published on 25/06/2022 à 08h51 following a purchase from 15/05/2022

Very good service

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Marie-Claude D.

Published on 24/06/2022 à 18h40 following a purchase from 10/05/2022

Perfect

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Karl O.

Published on 23/06/2022 à 17h43 following a purchase from 12/05/2022

Uncomplicated and fast delivery. Very good quality.

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Michel F.

Published on 23/06/2022 à 13h48 following a purchase from 10/05/2022

Perfect order and delivery

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Nadine P.

Published on 22/06/2022 à 14h22 following a purchase from 11/05/2022

Everything is great, would gladly do it again!

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Danielle G.

Published on 22/06/2022 à 10h37 following a purchase from 11/05/2022

Quality material with the possibility of tracking over time.

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Bulcke D.

Published on 22/06/2022 à 08h46 following a purchase from 11/05/2022

Always perfect!

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Cecile M.

Published on 21/06/2022 à 18h55 following a purchase from 10/05/2022

Sturdy assembly but equally sturdy material. Very satisfied.

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Ambrosio A.

Published on 21/06/2022 à 16h42 following a purchase from 09/05/2022

I am very happy with the trampoline net and I would recommend it. The only thing is that the measurement is a bit tight; I added a strip on each post and it works wonderfully. My children are very happy.

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Aymeric D.

Published on 21/06/2022 à 13h48 following a purchase from 04/05/2022

Package arrived within the indicated timeframe, well packaged. The product was compliant with the description and of very good quality.

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Veronique L.

Published on 21/06/2022 à 12h15 following a purchase from 11/05/2022

Nothing to report

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Jean-Michel L.

Published on 21/06/2022 à 10h44 following a purchase from 10/05/2022

Accessible and smooth website. Everything went smoothly until delivery.

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Anne C.

Published on 20/06/2022 à 17h52 following a purchase from 09/05/2022

Perfect

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Annette N.

Published on 20/06/2022 à 17h30 following a purchase from 07/05/2022

Perfect

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Mme B.

Published on 20/06/2022 à 16h45 following a purchase from 09/05/2022

Our order was respected within the deadlines. The net is as described. We are very satisfied and the kids too :-)

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Marina W.

Published on 20/06/2022 à 13h35 following a purchase from 09/05/2022

High quality trampoline

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Gilles R.

Published on 20/06/2022 à 12h57 following a purchase from 09/05/2022

Delivery time was way too long. More than 15 days after the order. Moreover, the package arrived torn with missing parts.

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Response from France Trampoline Published on 13/05/2022

Hello, We are sincerely sorry that you had to experience this kind of inconvenience. Indeed, after reviewing your file, we do see a delay in delivery due to a change of delivery address requested by you. The delivery agencies unfortunately took a bit too long to organize themselves to deliver to your new address. We have reported this information to them so that this type of request is handled more quickly. Despite this delivery delay, we hope that the ordered trampoline will meet your expectations for many years to come. Best regards, The France Trampoline team

Roumdoul M.

Published on 20/06/2022 à 08h24 following a purchase from 09/05/2022

I finally found a trampoline mat that fits my dimensions. It is like new again.

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Jose Ricardo F.

Published on 19/06/2022 à 20h19 following a purchase from 08/05/2022

Excellent quality and very fast shipping

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Guillaume C.

Published on 19/06/2022 à 18h57 following a purchase from 08/05/2022

Very good.

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Alicia M.

Published on 19/06/2022 à 17h23 following a purchase from 08/04/2022

There was a problem with the transport company and they helped me solve it. They were very attentive at all times.

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Lise H.

Published on 19/06/2022 à 14h44 following a purchase from 08/05/2022

Very satisfied. Fast shipping. Very good material. Easy assembly. Kids are delighted 😊

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Cédric B.

Published on 19/06/2022 à 10h48 following a purchase from 07/05/2022

The tracking of production for parts of old models is a real plus! I just changed the jumping mat for the first time in 9 years! A piece of cake, delivery is fast, the product is compliant. Nothing to complain about, Bravo France Trampoline!

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Julian M.

Published on 19/06/2022 à 10h43 following a purchase from 06/05/2022

Top team. Advice, price and delivery as fast as the best on the web.

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Julien S.

Published on 18/06/2022 à 21h34 following a purchase from 08/05/2022

excellent site very serious. From order to delivery

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Stephanie C.

Published on 17/06/2022 à 20h51 following a purchase from 01/05/2022

Very good product once again! Our son and all the children in the neighborhood are delighted with the course!

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Federica G.

Published on 16/06/2022 à 14h55 following a purchase from 25/04/2022

Serious, competent, and precise company.

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Caroline C.

Published on 15/06/2022 à 19h28 following a purchase from 04/05/2022

Very good trampoline, excellent bounce, very stable; the nets are well stretched... nice visual, which blends well with the garden colors. The children are satisfied... the adults too! However: > Assembly takes quite a long time. > Delivery needs improvement (damaged packages, left at the doorstep... be careful this model is particularly heavy!) Possible improvements (but which do not change my opinion on the quality of the product): - being able to choose the position of the entrance on the net for rectangular trampolines (either along the length as currently, or across the width). - the ladder: move the highest step a little lower because its current position makes it unusable... (it is almost glued to the edge... impossible to place the foot easily... risk of falling) - the entrance to the trampoline is a bit difficult: it would be wise to lower the opening of the zipper a bit so that we avoid tripping over it as currently.

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Gilles B.

Published on 15/06/2022 à 19h24 following a purchase from 05/05/2022

THE PACKAGE WAS THROWN OVER THE GATE

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Response from France Trampoline Published on 09/05/2022

Hello Sir, We have taken your comment into account and will immediately contact the provider who handles our deliveries to relay the information. Indeed, we work with different subcontractors for deliveries and this kind of event is unacceptable. If there are one or more broken parts in the package, do not hesitate to report it to us by email with photos to customer service. We sincerely apologize for the inconvenience this has caused. Best regards, The France Trampoline team

Rémy S.

Published on 15/06/2022 à 16h59 following a purchase from 29/04/2022

Very good quality trampoline. Easy assembly.

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