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R
Rating: 5 out of 5
Very good service, quality is there.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
Very good service. Fast delivery overall.
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A
Rating: 5 out of 5
The site is well done, the trampoline is of very good quality, delivery is fast.
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S
Rating: 4 out of 5
Product delivered on time and meets my expectations.
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G
Rating: 5 out of 5
Everything is great
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V
Rating: 5 out of 5
Good communication from customer service. Very high-quality products. The price is very reasonable considering all the services provided.
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G
Rating: 5 out of 5
No issues
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J
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Very good: fast delivery, clear assembly guide, very good quality materials.
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G
Rating: 4 out of 5
Fast delivery. Product meets expectations.
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E
Rating: 5 out of 5
Glad to be able to find spare parts for our trampoline over the years and thus keep it in good condition.
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J
Rating: 4 out of 5
Delivery very poorly managed despite the specified information and not delivered to the home.
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H
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
Everything is perfect.
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W
Rating: 5 out of 5
Quick services
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P
Rating: 5 out of 5
Website easily accessible and usable. Service provided quickly.
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G
Rating: 5 out of 5
Customer service reachable, available, and competent. Delivery time respected. Product conforms to the description and my expectations.
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D
Rating: 5 out of 5
Hello, very good quality
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M
Rating: 5 out of 5
The product (slack line and guerilla slack line) has good quality and was easy to set up. We could not use the tree protection provided because our trees have too wide trunks. But that wasn't a big problem, as we made a custom tree protector from an old felt carpet. The product was also delivered on time. Price-performance fits well in my opinion! We now have a great play device in the garden, happily used by children.
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G
Rating: 4 out of 5
Very good quality trampoline, sturdy and safe for my 3-year-old son. He spends hours on it, he loves it!!! I am very happy with my purchase. I was looking for a product that meets safety standards for my grandson. I recommend it without hesitation. Only downside... Difficult to assemble and the instructions are not clear enough.
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R
Rating: 5 out of 5
Punctuality and quality
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O
Rating: 5 out of 5
Anchoring kit OK, my Apollo 500 trampoline didn't move during a night of strong wind (120km/h a few kilometers from my home). I had also folded the net to limit wind resistance, everything held well. Order shipped quickly. No issues.
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A
Rating: 5 out of 5
Excellent service. Always good phone contacts
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A
Rating: 5 out of 5
Excellent service. Always good phone contacts
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D
Rating: 5 out of 5
Everything arrived perfect
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C
Rating: 5 out of 5
Simple and direct without fuss
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R
Rating: 5 out of 5
Very well passed
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H
Rating: 5 out of 5
The consultation was great, the service was also. The delivery was very punctual and everything fit. Price-performance is okay.
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D
Rating: 5 out of 5
Super quality trampoline. Top customer service, very responsive!
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C
Rating: 5 out of 5
Good quality tracking, impeccable delivery.
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C
Rating: 5 out of 5
Everything is okay
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S
Rating: 1 out of 5
Hello, thank you for your feedback. After checking the emails and unless we made a mistake, we did not receive any photos. Please feel free to resend them to [email protected], with a WeTransfer link if they are too large. We will get back to you as soon as possible to find a solution. Best regards, the France Trampoline team
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Response from France Trampoline
The delivery was not done correctly by the delivery service provider. This required the resending of a tarpaulin that had been lost because the delivery service provider had dismantled the pallet.
G
Rating: 5 out of 5
Very good quality. Good quality-price ratio. Product well packaged. Delivery ok
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J
Rating: 5 out of 5
We received a frame that was impossible to assemble! We contacted the supplier and sent an email with proof photos attached. But unfortunately, they did not follow up. For a product at ***€ I find that light.
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F
Rating: 4 out of 5
The delivery to New Caledonia was very fast! The quality-price ratio of the material is correct.
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E
Rating: 5 out of 5
JUST WHAT I WAS LOOKING FOR
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I
Rating: 5 out of 5
Good quality
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C
Rating: 5 out of 5
Order as expected.. fast and careful delivery.
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R
Rating: 5 out of 5
Satisfied with the product
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B
Rating: 5 out of 5
Very professional. France Trampoline checked my order and then contacted me to ensure that I had ordered the right item. delivery faster than expected.
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